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  5. Reviews of Arosa Rio Hotel

Reviews of Arosa Rio Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Avenida Henrique Valadares 150, Downtown Rio de Janeiro, Rio de Janeiro, CEP 20231-031, Brazil

#188 of 394 hotels in Rio de Janeiro

Guests' Choice

Review Score

Based on 105 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    7.5

  • Facilities

    8.1

  • Staff

    8.4

  • Value for money

    7.8

  • Free Wifi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: July 19, 2025

    7.0
    The hotel Is great, the staff are great. The location not great.
    • Leisure trip
    • Solo traveler
    • Superior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The area was run down and loads of homeless people. Walking down the street was freaky and very smelly.

    The roof top bar and pool are fantastic. The rooms are nice.

    Stayed in July 2025

  • Reviewed: July 10, 2025

    9.0
    Very good service
    • Business trip
    • Solo traveler
    • Superior Suite
    • Stayed 4 nights

    The room (102) was very quiet and comfortable. Staff was really kind and communicative.

    Stayed in July 2025

  • Reviewed: April 30, 2025

    8.0
    Enjoyed my time at this hotel.
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 7 nights

    A lack of hooks in the bathroom (impacted by some not properly in the wall and therefore unusable) A mirror in the desk area would have been useful. Breakfast was not what was expected from the pictures available however it was adequate. A little more variation would massively improve the experience. The area is a little run down and there are homeless people around however how you feel around this would all be dependent on your location at home. This did not impact us much at all.

    The room size was great and the beds very comfortable. Pool area was lovely. I have seen reviews saying the area is not safe however as 3 women wandering around I would completely disagree with this at no point did we ever feel unsafe and most people said good evening to us as we walked around.

    Stayed in April 2025

  • Reviewed: April 14, 2025

    8.0
    Very Good
    • Leisure trip
    • Group
    • Deluxe Family Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Nice and friendly staff. Breakfast is normal but enough. Security guards advised hotel clients to stay inside the hotel lobby when using cellular phones because outside the hotel on the street was not safe where there are homeless people wondering around. Saturday market is nearby. No shower gel or body wash shampoo provided. No kettle in the room and no drinking water provided.

    Stayed in April 2025

  • Reviewed: March 17, 2025

    7.0
    Lovely staff, great location for carnival
    • Leisure trip
    • Family with young children
    • Superior King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Food in the restaurant was awful

    We we staying here for carnival so it was a perfect location to walk. Area not good if you are female travellers or staying for longer than a day or two for carnival. As Property is located very close to a dangerous area of Rio.

    Stayed in March 2025

  • Reviewed: March 12, 2025

    8.0
    The hotel is situated in a great area in Centro which is placed pretty close to many of Rios sights. The hotel has every
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Super helpful staff and great rooftop terrace.

    Stayed in March 2025

  • Reviewed: March 5, 2025

    8.0
    Nice
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Need a bit more renovation to be modernised

    Staff

    Stayed in March 2025

  • Reviewed: March 4, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 6 nights
    • Submitted from a mobile device

    All in all, we are happy with the hotel. It offers the bare necessities, but unfortunately, nothing more. For example, when customers come, they usually have travelled for a long time, in our case 20 hrs, and at night, and no drinkable water, I feel that at least a bottle of drinkable water should be complimentary. Another point was, if you stay there for a week, getting the same breakfast items might get tiring . The staff are making up for the shortcomings though, they were nice helpful and professional.

    Stayed in March 2025

  • Reviewed: February 28, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Family Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooftop pool was great benefit for the children. The hotel staff were very accommodating.

    Stayed in February 2025

  • Reviewed: September 24, 2024

    7.0
    Easy Location in Lapa
    • Leisure trip
    • Couple
    • Deluxe Family Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    You only had right of one pillow each person (I’ve never seen this rule anywhere in the world). If you wanna more it’s R$15 and you actually don’t even take it home :( AC kind of old. It took some time to work.

    Location, staff, clean and spacious room.

    Stayed in September 2024

  • Reviewed: September 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Superior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The room names are a little exaggerated (the room matched the photos, but I would expect sth different based on the name alone). The wifi connection was extremely poor.

    Very friendly and helpful staff who allowed me to leave my bags in the hotel early in the morning before check-in. Nice, comfortable room, great pool bar. Location okay, at least in daytime.

    Stayed in July 2024

  • Reviewed: June 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Family Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Good location and very nice staff with great help.

    Stayed in May 2024

  • Reviewed: June 3, 2024

    8.0
    Good budget hotel to see Rio.
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Our room was on the 7th floor. The lift goes as far as the 6th floor and we needed to climb stairs to the 7th floor.

    The hotel staff were friendly and the facilities and room were good for the price.

    Stayed in June 2024

  • Reviewed: January 31, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    Breakfast

    The staff could speak English and they were helpful.

    Stayed in January 2024

  • Reviewed: October 27, 2023

    7.0
    Met my needs for a quick nap. Location is questionable.
    • Travelers with friends
    • Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    I was given a room that was on the 7th floor. No direct elevator. I had to walk up a few flights of stairs. The hotel is dated, needs updating.

    They accepted same day booking. Met my needs as my flight was late in the evening and needed a place to rest. The hotel is waking distance to tourist attractions, but the area itself isn’t the best.

    Stayed in October 2023

  • Reviewed: October 20, 2023

    7.0
    Great place unfortunate location
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The area around the property is in decline

    Excellent staff

    Stayed in October 2023

  • Reviewed: September 26, 2023

    7.0
    Nice for a city trip
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    our room was not reachable via elevator. We had to go one floor extra over stairs. The air con was very loud and also not really a air con more a ventilator. The sheets on the bed where too small and therefore we where lying on the mattress itself ( as the sheets where leaving it’s place).. what was not so nice. Also the mattress was covered with a sort of plastic cover, what was very unpleasant with 30 degrees and a not very cooling air con.

    Room where very spacious and clean. Bed was big and comfy.. Staff was super friendly and helpful. Breakfast was great.

    Stayed in September 2023

  • Reviewed: September 19, 2023

    7.0
    Good
    • Business trip
    • Couple
    • Superior King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Second rate mattress, pillows, sheets and towels. Poor breakfast, slow staff, it can get pretty chaotic when the room is busy. From being assigned a room that was already occupied, to key not opening the right room, to door not locking, staff was actually helpful and solved all problems they created themselves. At night the hotel neighborhood is not very safe. Housekeeping must be improved.

    Big and spacious room. Close to a few touristic sights and plenty of cheap restaurants and bars in the neighborhood.

    Stayed in September 2023

  • Reviewed: May 29, 2023

    9.0
    Really good hotel close to LAPA
    • Leisure trip
    • Solo traveler
    • Superior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    the breakfast could be better, but I thought it was still good.

    the location and the room

    Stayed in May 2023

  • Reviewed: May 2, 2023

    8.0
    Good option in center Rio
    • Leisure trip
    • Couple
    • Superior King Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    There were some tiny insects in the bathroom and one day it appeared also a centipede. I would pay attention to these things.

    Spacious room and comfortable bed. Very useful the mini-bar. Good options for breakfast. Big space for eating the breakfast.

    Stayed in April 2023

  • Reviewed: March 8, 2023

    8.0
    A good hotel, good value and friendly reception.
    • Leisure trip
    • Family with young children
    • Superior King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    More pillows and extra covers on the mattresses would be good. Water flow in shower was not great, and the taps sprayed all over the bathroom, which was annoying.

    Friendly staff. The breakfast was ok, not great but the staff were very willing to accommodate requests and refresh items.

    Stayed in March 2023

  • Reviewed: February 18, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Mouldy scent. Location definitely not suitable for beach holiday

    Great location for going to sambadrome. Reception staff tries to help

    Stayed in February 2023

  • Reviewed: January 22, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    On arrival we were greeted by the most stonefaced receptionist we've ever come across, granted we don't speak Portuguese, but a smile is universal. The local area is rife with homeless people and doesn't feel particularly safe. The metal doorstop in the room is shaped like a arrow, DO NOT stub your toe on these in flip-flops becuase it really hurts.

    The rooms were spotless, spacious and were extremely comfortable.

    Stayed in January 2023

  • Reviewed: January 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    in the centre with spacious rooms and a good breakfast. Reception can be slow and they don’t all speak English.

    Stayed in January 2023

Showing 1 - 25

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