Nothing

Good position good service great value nothing to criticise

Stayed in April 2024

Atendeu as expectativas.

Stayed in March 2024

No iron in the room and not enough towels

Location, Cleanliness and price

Stayed in April 2024

Smal bedroom. Difficult to range the clothes and things. Small for a family. A little noisy because of the location, but near main attractions. Breakfastf could be better

Very good experience. Excellent value for money. Near main touristic places and safe to walk around with attention. Breakfast is good, but expencive for what was offered.

Stayed in January 2024

Highly responsive, very accommodating, friendly staff went beyond to ensure that all requests were addressed promptly.

Stayed in March 2024

The only complaint I’d have is that there were no wash cloths or hand towels in the bathroom, just large bath towels.

Location! This was in a perfect location — close to the mall, MASP, and Uber drivers had easy access when picking up out dropping me off. Cafe onsite was a bonus!

Stayed in March 2024

The air conditioning inside the bedrooms was weak. I didn't fell hot during the night, but could be a little colder.

Excellent location, full of 24h services nearby. Very clean. Polite staff.

Stayed in March 2024

Bathroom is not equipped. Small and outdated

Location is exceptional. Breakfast is fantastic

Stayed in March 2024

Only 2 X bath towels - there were no hand towels. No towel rack so nowhere to dry a towel after an previous evening and morning showers. There was shampoo gel, but no body shower gel which is standard in most Ibis hotels in Europe. There were no cardboard cups in the bathroom to rinse mouth with water after brushing teeth (we had to grab a pair of glasses from the breakfast room. There were only electrical sockets on one side of the bed - no power cubes with USB / plugs available in the room though I did see them in the lobby. On the positive side, the shower pressure was good and WIFI would automatically connect after the first setup - however, internet speed was only average.

Great location. Carpark onsite (not affiliated with Ibis). Bed was comfortable and consistent with the Ibis brand in Europe. Breakfast was as expected with a Brazilian twist - nothing earth-shattering, but not bad either. Staff were polite and friendly.

Stayed in February 2024

Been a frequent guest here, I would say that room are in need of a hoop revamp.

With Ibis there is no surprises, you know what you get. The location in this case is always what I like the most.

Stayed in January 2024

No hand towels provided, just the one for the floor and two large body towels for the shower.

Breakfast is ok, nothing spectacular. There are some amazing breakfast places/ coffee shops really close by in the Jardim Paulista neighbourhood within 5-15 min walk. Would recommend going there instead. Otherwise great location, we had a quiet room and the rooms are a bit worm but clean and wirh fresh linens and towels. Also with a good safety box for passports etc. Helpful staff!

Stayed in January 2024

Found the staff new and untrained. Asked them to book me a cab and they never gave me the feedback if it was booked or not even if I asked them if they could call me back.

Stayed in January 2024

They need to invest more in their staff. Staff at the reception could be friendlier and more interested in the customers. Forget the bar and restaurant inside the hotel, service was always very slow and the food is not surprising either, try the options outside the hotel. It's not the hotel's fault but you need to be careful using your mobile phone outside, you are in São Paulo and unfortunately the city has a problem with theft, specially people in bikes.

Location, location, location. You will be right in Paulista Avenue, the heart of São Paulo with everything you need around you, stores, restaurants, cafes, malls, transport and everything else. The hotel is quite, good, the room as all Ibis hotels are small but very functional, you will have everything you need including a small fridge. Shower was excellent, pillows and mattress were very comfortable as well. Everything was very clean and well kept. I really enjoyed my stay there and I will definitely stay there again in my next visit to São Paulo.

Stayed in January 2024

small elevator

location was amazing so close to many things

Stayed in October 2023

All information are only in Portuguese so I didn't understand anything. At least at the reception she was able to speak to me somehow. I know that everywhere you can't flush toilet paper so I would rather put some stickers about it or is it allowed in your hotel?

Definitely location was great

Stayed in December 2023

I send a question using booking message and I still waiting for the answer

Stayed in October 2023

There was no soap in the bathroom besides the provided body wash. The mini fridge was empty (no minibar) and not even turned on when I arrived, which wasn't a big problem. The room was a bit outdated but enough for a simple night or two.

Very simple place, cleanly and well located!

Stayed in November 2023

some of the flyers were only in portuguese

great location, nice room, great shower

Stayed in November 2023

Perfect location in downtown Sao Paulo! Clean, convenient.

Stayed in October 2023

No laundry service.

Great location. Clean room.

Stayed in October 2023

Room overlooked offices and no blinds/net curtains as we could see people working in office and they could see us.

Breakfast great and superb location on Avenida Paulista.

Stayed in September 2023

In both rooms I stayed, the hotel fitted "water-saving" taps to the wash basin. This meant a high-pressure but thin spray, which causes a lot of splashing, and yet creates an unsatisfactory hand-washing or face-washing experience. It's pointless when a customer can still waste water by running the shower. In both rooms, the windows only had blackout curtains. No voile curtains. So, the guest only had a choice of of bright sun streaming in (sometimes too bright) or too dark (blackout). The bathroom had an overhead shower, which I dislike. I prefer a hand-held shower.

The location was fantastic - 100 metres from Consolacao metro station on Av Paulista. It is mostly a business area, but there are enough restaurants, convenience stores etc within walking distance. I stayed for two periods about one month apart (total ten nights). Since both rooms were very similar, this review is a combined review of both periods that I stayed in this hotel. Check-in was smooth and there were elevators to rooms. The rooms were clean on arrival. They were functional but, as with the Ibis brand, a bit short on consumables and towels. There were a few power points in the rooms near the desk but none near the bed. The beds in both rooms were comfortable. On cold nights (when temperatures outside dropped to 13 degrees) , there was no heating but the duvet was warm enough. Wife was strong and stable. Each room had a fridge and a mini-safe, but no kettle or cups. Lighting was good. No complimentary drinking water. There was a good desk in each room. The fixtures in the bathroom were in good working order (with one exception). Water pressure was good, hot water came through quickly, Drainage was good. Towels seemed rather old and worn. Time to replace them. Breakfast buffet had a good spread, with strong emphasis on sweet pastries (very common in Brazil) and generally only scrambled eggs and sausages as hot items.

Stayed in September 2023

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Excellent location, kind staff

Stayed in September 2023

Basic but comfortable and very friendly staff

Stayed in September 2023