The leaf blowers, starting early. A broom is far more efficient and environmentally friendly.

Great garden behind, or rather below the hotel. Light and airy Good laundry service. Good location to try all local restaurants

Stayed in June 2025

Heat in May in inland area is high, but cannot be controlled buy resort (A/C in room made it very comfortable)

Food in restaurant was good, swimming pool was refreshing but not too cold, bed was comfortable

Stayed in May 2025

Only 1 minor critique would be the Macal River Kayak is expensive for what it is USD 95 pp for 90 mins - the Tikal and Barton Creek trips were worth every penny (cent)

Very clean and staff all very friendly and helpful. Pool area is great to relax after any trips, and food (we had breakfast and lunches) is very, very good. Short walk into town and the hill (slope!) is easily manageable!! Don’t believe anyone who says it isn’t unless you have genuine mobility issues.

Stayed in March 2025

Belize is expensive, the hotel restaurant too. Breakfast is à la carte and not included, expect to spend some serious money here. Apart from that, there’s nothing not to like, it’s an awesome hotel.

Very nice and charming hotel. The staff are incredibly friendly and helpful. Both bar and restaurant are very good. The bed was really comfortable, which is important to me. The location is awesome, really strategic for trips to Xunantunich, Caracol, and the Green Hills Butterfly Reserve, all of which I would highly recommend visiting while there. The Green Iguana Conservation Project is right on site, likewise highly recommended.

Stayed in March 2025

The room decor was a little tired and restaurant prices and drinks were expensive but possibly as Brits and pound so weak against dollar. Also nicest place in area so to be expected - but be prepared.

Great location for both walk into San Ignacio and local trips. Hotel staff very accommodating and did everything they could to make our stay smooth. Lovely restaurant overlooking jungle - great to see Toucans in the morning.

Stayed in January 2025

The beds could be more comfy.

Carla and Perla who work there are amazing! They did everything they could to ensure we were comfortable and taken care of. The entire staff was super helpful and friendly. I can't say enough about them. The hotel is very very clean and the Rolling W restaurant is incredible. The food is fantastic - don't miss the chocolate mousse cake! Best I have ever had. From the patio you get to see some crazy animals and beautiful birds!

Stayed in November 2024

Having to leave.

We loved the atmosphere and room. The front desk staff are wonderful as were all the tour guides and their tours. Darwin is a great concierge and we enjoyed Maya fish cooking and natural remedies with Ivan, iguana visit with George, Maya ruins with Cruz, and cave tubing with Wilbur. The desk and restaurant staff are also wonderful. We were able to do every activity directly from the resort and our time at the resort was delightful. The room is spacious and comfortable with great AC when needed. The pool and grounds are wonderful.

Stayed in May 2024

Comfortable beds and pillows with nice crisp sheets. Very comfortable property with amazing staff. The restaurant was really good, and we ate there way more than anticipated. The pool was lovely as well- I was sad to leave. I recommend doing the bird tour on the property one morning.

Stayed in May 2024

Very charming and great hospitality

Stayed in April 2024

There is nothing I didn't like.

The facility was stunningly beautiful as we're the grounds. It was like being in a rain forest. The staff was great, food delicious, rooms comfort and the tour arrangements were fantastic.

Stayed in April 2024

Not much around that is walking distance.

We enjoyed the excursions and that they pick you up at the hotel.

Stayed in February 2024

The food could take up to an hour to be prepared! Some of the waiters were surly which was very unusual in Belize. The hotel is old and could do with some modernisation. The coffee was terrible so we went down town where they have a great cafe.

The hotel is a little old style but the staff in general are very friendly, particularly the manager in the dining room. We have 4 adult children and they were able to stay in a room all together which was perfect. The swimming pool and lounge beds are very nice and so is the bar and cocktails. The hotel is located on a hill just outside the town so was an easy walk down into the town.

Stayed in December 2023

A bit too quiet. The restaurant has no views or atmosphere.

Very spacious suites, great location. Near the best restaurants in Belize and night life

Stayed in January 2024

Music in dining room and beds

Location

Stayed in December 2023

Everything was great.

The hotel is amazing. The staff was incredible and they helped us with all our requests. The food is great and the location is optimal. Highly recommend this resort in your stay in San Ignacio. They offer also a lot of activities and tours.

Stayed in November 2023

Cannot think of a thing.

I think we had the best room in the place, suite 132, a corner balcony with jungle views. On the Trumpet tree outside our room we saw various birds, including motmots and toucans. Also saw a kinkajou one evening. Amazing staff who remember your names and cater to your every whim. Also got a tour of the on-site Green Iguana Sanctuary. It’s a very short walk into town. Also, it’s where Will and Kate stayed when they were here. And the queen too back in 1994.

Stayed in November 2023

When we reserved our room with Booking.com, the room was advertised as having 3 double beds plus a sofa bed. There was no sofa bed when we got there, but the staff did bring in an additional single bed for us.

Food was excellent. Staff were very friendly and helpful. We really liked the toucans and the howler monkey living in the grounds of this hotel.

Stayed in August 2023

Loved the location, staff were very friendly, and the hotel restaurant exceeded my expectations. We did go into town to eat the local food but our hotels food was better. I'd come back and stay at same location.

Stayed in March 2023

Beautiful location, amazing staff. My family is gluten free and the kitchen staff went above and beyond to satisfy our needs. Would definitely recommend it to people with celiac disease and anyone else who wants a great location in the jungle.

Stayed in March 2023

some maintenance problems. loud bathroom vent fan, no hot water from sink tap

well cared for, clean, friendly staff

Stayed in February 2023

the staff was amazing-friendly, helpful and knowledgeable. lovely pool area. good food. Close to town.

Stayed in January 2023

Pool could have been warmer. The prices at the restaurant should have been about 20% cheaper considering the prices in the area.

Superb hotel, The Best hotel in the area. Superb staff and service.

Stayed in November 2022

very clean and calm

Stayed in November 2022

The room we got smelled strongly of mold - they initially said that they would not give us a room that did not smell like mold but eventually found one. The rooms are not nice at all, I felt it was like a budget hotel in the US. The beds and pillows were very uncomfortable. The restaurant was extremely slow and the options for dinner were not ones that we liked at all. I think they raised their prices after the pandemic and they do not at all meet quality expectations for the rates they charge.

There was really nothing that we liked. It was a big disappointment. The price is outrageous for the quality of the resort and service.

Stayed in December 2023