1029 Banff Avenue, T1L 1A2 Banff, Canada
#44 of 49 hotels in Banff
Guests' ChoiceBased on 2503 hotel reviews
7.6Cleanliness
7.8
Comfort
7.8
Location
8.2
Facilities
7.7
Staff
8.4
Value for money
7.3
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 6, 2024
Ehseileisa
GermanyCold bathroom (especially the floor) Location okay, no walking distance to city centre, but no problem if you have a car
Friendly staff Big room with 2 chairs and a table
Stayed in May 2024
Reviewed: May 4, 2024
Peng
MalaysiaPet friendly hotel means, if maintenance after used is not properly addressed, unpleasant smell will be left behind as in my case.
Nice and beautiful surroundings away from the hustle of the town center.
Stayed in April 2024
Reviewed: May 4, 2024
Alex
CanadaFantastic value for money
Stayed in April 2024
Reviewed: May 3, 2024
Alexandra
CanadaOutdoor hot tub could of been cleaner But the temperature and atmosphere is nice
Kitchen is always nice with all amenities needed
Stayed in May 2024
Reviewed: May 3, 2024
Veronika
CanadaNot within walking distance to town
The awesome outdoor hot tub The cute decor
Stayed in May 2024
Reviewed: May 3, 2024
Karen
CanadaNone..discussed an issue @ the Reception desk upon check-in.
The suite room was beautiful and the facilities @ the resort.
Stayed in April 2024
Reviewed: May 2, 2024
Shannon
CanadaStaff needs to step it up. My check in and check out were terrible. It took way too long for something that should have been done within a few minutes. Having someone ignore me to answer phones while standing in front of her waiting for her to check me out for over 10 minutes is unacceptable. It should have been an easy transaction. Then to not provide me with a receipt and tell me that booking.com would send me one was weird.
It was a nice resort with lots of things to do ON the property. There's a walking trail behind the tennis court. Basketball nets, squash courts, pool and a fitness room. Although it's the farthest from the town it's nice if you want piece and quiet and a good spot to walk your dog.
Stayed in April 2024
Reviewed: May 1, 2024
Matthew
CanadaNeighbours
Fire place full kitchen
Stayed in April 2024
Reviewed: April 30, 2024
Kelly
CanadaSteep stair: when trying to carry our suitcase up to the room and back to the car after it had snowed proved a little challenging.
the room was very spacious and comfortable. It had all the things we needed.
Stayed in April 2024
Reviewed: April 29, 2024
Erin
CanadaThe treadmill was out of order.
The two bedroom condo was really nice and spacious for our group of 6.
Stayed in April 2024
Reviewed: April 28, 2024
Keith
United KingdomThe place is tired, and not as clean as would have hoped for.
Ground floor for us & parking right outside was a bonus too.
Stayed in April 2024
Reviewed: April 28, 2024
Holly
CanadaEverything was great. No disappointments at all.
Clean, Furniture, kitchen cabinets and countertop, along with bath looked upgraded and in good condition. Not noisy. Tennis court and fitness facilities looked well cared for. Nice location near trees and great biking bath to town.
Stayed in April 2024
Reviewed: April 25, 2024
Carrie
CanadaThe pull out sofa was not comfortable.
We loved that we had a full kitchen. So wee were able to cook a couple of our own meals. We also liked the rustic feel and decor.
Stayed in April 2024
Reviewed: April 24, 2024
Ryan
CanadaHot tubs and pool gave us a rash and needed some fuxung up
Rooms with kitchen
Stayed in April 2024
Reviewed: April 20, 2024
Paredes
CanadaVery minor. The perculator needs to be cleaned every month, at least... There's calcium deposit in the bottom. I would usually boil water mixed with ... to clear the deposits.
Room is excellent, got what we paid for. It's location was perfect.
Stayed in April 2024
Reviewed: April 18, 2024
Peter
CanadaRoom was very noisy likely due to mechanical issues and robbed us of at least one night of good sleep. Cleanliness was so-so at best concerning room and overall resort. Dishes and cutlery were not up to acceptable standards. Overall the entire resort is showing it's age and is definitely in need of renovations and upgrading
Location and surroundings/view were great. Staff was very helpful and friendly and made it possible and easy for us to change rooms due to mechanical noise issues. Pricing was reasonable.
Stayed in April 2024
Reviewed: April 16, 2024
Deborah
CanadaShower head was messed up and barely worked, only 1 remote between the 2 TVs, have to buy wood for the fireplace
Amazing details on the decor, beautiful location!
Stayed in April 2024
Reviewed: April 15, 2024
Karen
United KingdomHad to request refills of coffee toilet roll etc as room only serviced on request
Comfortable bed good kitchen facilities shuttle service into town
Stayed in April 2024
Reviewed: April 13, 2024
Ahmadreza
CanadaHad lots of facility
Stayed in March 2024
Reviewed: April 11, 2024
Gisela
CanadaLoud heating
comfortable bed, good facilities
Stayed in April 2024
Reviewed: April 8, 2024
Leopoldo
CanadaNa
Stayed in April 2024
Reviewed: April 7, 2024
Michelin
CanadaGreat value and location/ family friendly / great staff and customer service
Stayed in April 2024
Reviewed: April 7, 2024
Maruta
CanadaRooms are out dated and not really clean
Location was beautiful
Stayed in April 2024
Reviewed: April 7, 2024
Dela
CanadaThe distance from the facilities and the room
The room and view
Stayed in April 2024
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