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Reviews of Comox Valley Inn & Suites 3 stars

1190 Cliffe Avenue, V9N 2K1 Courtenay, Canada

#10 of 12 hotels in Courtenay

Guests' Choice

Review score

Based on 479 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.6

  • Location

    8.3

  • Facilities

    6.9

  • Staff

    8.6

  • Value for money

    7.5

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 15 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The room was clean and the bed comfortable. The café next door, The Hen & the Hog, serves great breakfasts. A pleasant stay in a traditional motel.

    Stayed in April 2024

  • Reviewed: 28 March 2024

    8.0
    Conveniently located, reasonnably priced and well managed.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night

    Great reception by the staff on duty

    Stayed in March 2024

  • Reviewed: 25 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Even with thermostat off,room was way too hot,had window wide open room air conditioner on all night?not sure why that was happening with it being a cool frosty night?

    Location,very quiet

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Clean, simple rooms with the essentials, great place for one-night stays in Comox
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The room isn’t very soundproof - we could clearly hear our neighbours upstairs when they got home around midnight. Bed is very firm, will bring my own pillow next time.

    Location is super central to everything you need in and around Comox! Clean, simple rooms with the essentials, great place for one-night stays.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    6.0
    Fair stay for price
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The building is no smoking. The lower floor reeked of cigarette smoke. Upper floor was better but still noticeable.

    Did not have a breakfast. I was on a ski trip, and the restaurant opens too late.

    Stayed in March 2024

  • Reviewed: 23 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Door, lock area could have sealed a bit better. Kids slept in lil room off main, a nice little TV in there would have been great. Smaller side table lamp would have been nice too, main light pretty bright and light over bed extremely bright.

    Location is great, lots of parking. Lady at front desk very nice. Bed very comfortable and great value, we always stay here when in town.

    Stayed in February 2024

  • Reviewed: 8 February 2024

    8.0
    relaxing
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    clean and comfortable, quiet as possible for being on the main street. friendly staff. would stay there again, great breakfast restaurant attached

    Stayed in February 2024

  • Reviewed: 29 January 2024

    6.0
    It was just okay
    • Leisure trip
    • Solo traveller
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    There wasn't a fire alarm in my portion of the room. It was an adjoining room. Room 111 had one; room 112 didn't. The reason I looked was because my kids smelled smoke in their room. We believe maybe it was from outside, so we shut the window. But then I noticed no fire alarm. Anyways, all was well, but I didn't feel safe after that. Although the room was clean, the floors needed a good mop. My socks were brown from walking around the room. They're was also what looked like mud in one of the room floors. No light in kitchen. No dish soap there to wash dishes, but was provided when asked. The microwaves in each room had the same issue: the glass plate in it didn't actually fit in it and moved around. It was annoying but ok. However, the second day it fell out when opened and it shattered everywhere. There wasn't a broom so I had to phone to get one. They then sent me to find the maid who then got me one and I swept it up. Luckily, no one was hurt. Just some safety issues that should be addressed.

    Location was good. Beds were clean and bathroom was clean. Dishes and kitchen were useful. Adjoining rooms provided a spacious place and a living room with a clean comfortable sofa was appreciated.

    Stayed in January 2024

  • Reviewed: 21 January 2024

    8.0
    It was a brief visit but worked well. We’ll come again.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    No issues.

    Convenient, clean, pretty quiet.

    Stayed in December 2023

  • Reviewed: 16 November 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The location was great. Easy to find. Staff were very friendly and helpful. Knowledge of the City was very helpful.

    Stayed in November 2023

  • Reviewed: 16 October 2023

    7.0
    Good
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    room was clean and hotel is in a good location

    Stayed in September 2023

  • Reviewed: 14 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The people next door were noisy until 3am. Sound really carries from room to room. There were no outlets where there was a mirror to plug in a hairdryer. Most places have one in the bathroom. There is no counter space in the bathroom to put toiletries.

    Easy access.

    Stayed in October 2023

  • Reviewed: 11 October 2023

    7.0
    Ok nights stay but way to expensive for what you get
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night

    The price was way too high for a motel in a small town

    Located in a very convenient place. The room was ok. The staff were very pleasant and helpful.

    Stayed in October 2023

  • Reviewed: 28 September 2023

    6.0
    good stop in comox valley
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    tired facilities I must say room was clean, beds comfortable and bathroom clean & very functional

    located within easy walk to courtenay shops and restaurants

    Stayed in September 2023

  • Reviewed: 28 September 2023

    8.0
    Pleasant, quiet and comfortable hotel
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    No hair dryer of place to plug one in. Bathroom quite small, no fan but opening window with a good screen.

    No breakfast included. The room was nice, heating and cooling both worked well. Staff was prompt , courteous and friendly. Parking easy and close to unit.

    Stayed in September 2023

  • Reviewed: 27 September 2023

    6.0
    Pleasant
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    BED😪 toilet too low. Attached restaurant closed.

    Price! Location! Furniture! Instant hot water!

    Stayed in September 2023

  • Reviewed: 24 September 2023

    6.0
    OK for 1 night.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Everything that wasn't good above.

    There was no breakfast, unless you went to the Hen and Hog next door to buy it. The building is quite old, there was a dead bug in the corner of the room, the shower and bathroom were small, the bed was hard and the sheets were not soft at all. The entry door was very hard to open and I had to get my key card swiped again. The best part of it, was they helped me upstairs with my suitcase and had great staff, plus a table and 2 chairs in the room. Not somewhere I'd go again.

    Stayed in September 2023

  • Reviewed: 21 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    I liked the fact that there were two rooms. Enough space for 4 of us to fit comfortably.

    Stayed in September 2023

  • Reviewed: 11 September 2023

    6.0
    Good location and comfortable for the price but don’t expect more than that.
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Fairly old and the fridge in one of our rooms prevented sleep so had to be turned off. The shower was very compact in one of the rooms and the plumbing was a bit sketchy.

    Ready and clean when we arrived. Beds were comfortable and interior was freshly painted.

    Stayed in September 2023

  • Reviewed: 7 September 2023

    7.0
    Close to all the routes needed nice staff and helpful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted via mobile

    The neighbors under us banged on the ceiling told us to be quiet it was still early and we were just walking around in our suite.

    I liked the location close to all our excursions. Close to gas stations resteraunts, bank atm's

    Stayed in September 2023

  • Reviewed: 30 August 2023

    6.0
    Nice location but does need some repairs.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    Building is in need of repairs as towel bar in our room had coming of the wall, been repaired and was coming of the wall again. I think they are in the process of doing upgrades, but still lots needs to be done

    Location was good as had Grocery Store, Restaurants & Liquor store all within walking distance. was easy to get into snd out of, Located on a main street.

    Stayed in August 2023

  • Reviewed: 12 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy A/C, light and fan on same switch in bathroom

    Bathroom window

    Stayed in August 2023

  • Reviewed: 11 August 2023

    8.0
    Overall we were happy woth our stay…
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    Internet did not work but the evening lady came and helped, it was not plugged in. There was no coffee when we arrived. The second day there was no coffee, no face cloth and no hand towel and no bag for the ice bucket… The maids really need to do a better job. The bed was not made well, sheets just kind of pulled up… I had a difficult time plugging in Coffee pot and microwave, there was a power var but the cords on these items were very short, they need a separate extension cord for that…

    Very nice linens…towels and sheets

    Stayed in August 2023

  • Reviewed: 8 August 2023

    8.0
    Comox Valley Inn & Suites is excellently positioned to explore Courtenay & Comox & surrounding area.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Would have loved to have had a kettle!

    We really liked the location of our room, off to the side of main complex and that the bedroom window & bathroom window offered a cross breeze. Loved the King size bed, clean crisp sheets, and also the clean towels each day. Appreciated the air conditioner and mini fridge!

    Stayed in August 2023

Showing 1 – 25

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