Rooms need upgrading and a a deep cleaning.

The staff were super nice and helpful. Bed was comfortable.

Stayed in August 2025

A bit older. It could use some updates. Air conditioner was a portable one attached to the window which lifted the curtains letting in the light and it kept sucking up the curtains.

A decent place to stay.

Stayed in July 2025

N/a

Quiet

Stayed in July 2025

I was next to the laundry/boiler room? I can hear the noise in my room. Also, the bed is OVERUSED. I was "buried" in it when sleeping.

The location is great and wifi connection is great, too!

Stayed in June 2025

The room that was given to is was not ready and clean

The staff

Stayed in June 2025

The room can benefit from some new fridge and furniture, new carpet.

The location,walking distance to downtown and Old Town.

Stayed in June 2025

The beds were way to soft and the toilets aren’t comfortable at all

Stayed in May 2025

Front entrance steps to small for bringing in luggage

Nice big room

Stayed in May 2025

No Kitchen!

Cheapest one!

Stayed in April 2025

I didnt get the queen suite

Staff

Stayed in March 2025

All things are good except for noise from the other rooms and corridor.

Stayed in April 2025

The room needed repairs: dents from the back of a chair in the wall, bathroom door didn't latch properly and wouldn't stay shut, window was cracked and let in cold air (we were warm enough with the heavy curtain closed for sleeping anyway).

Location was central to everything. Beds were comfortable.

Stayed in April 2025

What we liked: location is great, it’s almost right in the middle of downtown and old town, 15 minutes walk either way, love how close everything is. Rate is lower than other nearby hotels. Shower water pressure and temperature is great! The TV and remote worked as expected. What we didn’t like: during the 8-night stay, the room key card worked half of the time, we had to go to the counter every other night to get it reprogrammed. The cleaning/house keeping staff have very heavy body odour, we can smell them from one end of the hallway while they are at the other end, not sure if the management is aware or if they care. We asked for a tidy-up for the room when we went for brunch and walk on day 5 and all was done was trash can emptied and a piece of soap on the sink/counter was taken, no cleaning whatsoever (I could see the mark of the soap on the counter) or change of sheets, we had to grab another staff in the hallway after we returned to the room and basically stand there and watch her change our sheets. Some of the staff are not patient and not helpful.

Stayed in March 2025

The staff seemed confused by any questions we asked, sometimes giving incorrect answers. The room had clearly not been properly cleaned with left over garbage from previous guests easily seen under furniture. We did not get the room type we booked. We booked a king bed but got a room with a double (maybe a small queen) and a sofa bed. We were moved to a room with 2 queens our second night. Ultimately the 2 beds was better for our needs but it was not what was advertised.

The location was great being central to everything we wanted to access.

Stayed in March 2025

The facility is getting old. The carpets and the furnitures. It needs a total renovation

The location

Stayed in March 2025

I really did not like the mattress and the pillows. It was super uncomfortable try to sleep

The location is great and in general the hotel was nice

Stayed in March 2025

At first we had side by side rooms which was great! Staff was very helpful with the few problems we had, they made sure to do.best to fix them and explain. The location is amazing between Old Town and Downtown

Stayed in March 2025

a bit noisy

location is perfect, just in walking distance to down town and 15 mins to old town.

Stayed in February 2025

No way to have breakfast

Stayed in February 2025

Lots of internal noises like the ice machine and heavy doors slamming. Would recommend asking for a room that doesn’t face the parking lot.

Staff was wonderful and the place was clean. The restaurant upstairs was really good.

Stayed in December 2024

We unfortunately were told that the hotel had been overbooked and we were given a room with 2 queen beds instead of a room with 1 king bed. But the manager and other staff were quick to apologize and give us a partial refund.

The hotel is located close to the edge of downtown and just up the hill from Old Town, making it easy to explore both on foot. The room was clean and a good size. It also had air conditioning, which was great due to the heat wave Yellowknife was having. Staff were friendly and knowledgeable of the area. The Restaurant onsite has tasty desserts and they were also very friendly. The hotel also has an airport shuttle.

Stayed in July 2024

The exterior appeared tired and not well maintained.

Staff was very accommodating. They were best part of hotel.

Stayed in July 2024

Tiles in kitchenette chipped and cracked. TV too small for size of room. Jet tub failed to work.

Spacious room with kitchenette. Walking distance to downtown. Great steam shower in exercise room. Friendly staff. On-site restaurant.

Stayed in June 2024

The mattress is too soft. Walking sounds from the room above is pretty loud. The air is not ventilated well.

Quiet. The bathroom was clean.

Stayed in May 2024