I was up sold to a better room,the price was more than I expected

the view was amazing, good location

Stayed in July 2025

The gift shop was never open

The hotel itself is very nice and clean. Wish it was right in front of the falls but very nice. Would definitely recommend it.

Stayed in April 2025

My son(in his 20s) is 5'8 and was going to sleep on the pull out couch. It was a very uncomfortable "mattress" so he closed it and slept curled up on the too short couch.

The staff was very friendly and accommodating, when we needed extra things for our room and help with handicap parking! Kathy helped with both thank you Kathy! Very short walking distance to many attractions and restaurants.

Stayed in June 2025

Can’t answer. All ok

Location great, food good, views beautiful, room clean!!

Stayed in May 2025

Nothing

Location and amenities, plus the door staff were lovely

Stayed in May 2025

I have not received any notification on the change of my booked hotel to its Sister hotel-Embassy before arriving at Wyndham to check in. Although it seemed that I was treated a complementary breakfast free.

Actually I was changed to its Sister hotel-Embassy by Hilton hotel as a result of fully booked in Wyndham. The Embassy is much closer to the Falls.

Stayed in June 2025

We paid $35 per day for offsite parking which is where hotel suggested we park but then when we got to the parking lot the sign only said it was $20 per day. Website photo of the falls from the hotel is deceiving. It’s a nice view but not as good as the pic on website indicates.

We had breakfast at the iHop inside the hotel. Breakfast was good but pretty pricey. Spent over $100 for 2 people for 2 mornings. Just had bacon & eggs one morning and then a waffle and French toast the second morning.

Stayed in May 2025

Parking

Amazing, everything in walking distance

Stayed in May 2025

We were able to book a nice room last minute which was pretty great and they were able to accomodate to extend stay for an extra 2 hours

Stayed in May 2025

The swimming pool was a deciding factor when I chose this hotel but it was closed during our whole stay. We were never warned of this change and nothing was suggested to compensate it.

The rooms are big and the location is nice.

Stayed in May 2025

None.

Good Location. Our breakfast not included.

Stayed in May 2025

The parking lot we had to park in was across the street. The hotel did not have the view of the Falls as suggested by its name.

The room was wonderful. It was clean and comfortable. The facility had the restaurants that we enjoy at home and we ate at the TGIF and the IHOP.

Stayed in May 2025

There was a smell from our room the staff did there best to rectify but unable to get rid of the smell .they moved us to another room which solved the issue but then ment we were not near my daughter room

Staff helpful and the hotel clean

Stayed in May 2025

Pool was down for two days, and it wasn’t that clean In my opinion. No microwave in the room so had to eat food cold

Close to everything

Stayed in May 2025

Such an Unfriendly reception staff Ms Marjorie!! Gave me unnecessary excuses to check in saying my payment was made to booking.com and hence has to wait for the payment to show up on her system ( although she recommended )

Stayed in May 2025

We had absolutely no view of anything, no falls. From the picture, I assumed we were close to the falls. Not even close

It was a very nice hotel. Staff were great

Stayed in May 2025

Location is excellent. Hotel is pretty clean

Stayed in May 2025

Nice friendly staff, clean accommodations, they could use either a larger elevator or a third as it was swamped constantly. Obviously no one’s fault just a suggestion.

Stayed in April 2025

No comments

All Good.

Stayed in May 2025

Hotel staff was not nice.

It was ok

Stayed in May 2025

The air conditioner was little loud during the night kept turning on and off.

The room was very comfortable. We had a great view of the city. We got to enjoy some afternoon sun. We got lucky. The room was very close to the elevator and the ice machine.

Stayed in April 2025

The lobby/halls were often crowded. Too many young kids roaming the halls. Our hallway was loud with kids running from room to room during the evening and early morning, with doors banging as they left their rooms. The kids were constantly knocking loudly on the door beside our room. Whenever the door was answered, it was then slammed when they were done. Not a very good nights sleep and a noisy, annoying early morning. I guess we ended up in the wrong tower!

The thing I liked best was the comfort and fresh feeling of the bed. The pillows were also very comfortable to sleep on.

Stayed in April 2025

Room not cleaned - towels not replaced and garbage not emptied Elevators to upper floors were not working

location chat with hotel very helpful

Stayed in April 2025

No soap in the tub soap dispenser and could not get the wifi to connect using my room number and surname.

Excellent location for our purposes. We attended a concert at the OLG Theatre. Very reasonable room fee. Friendly and efficient staff. Great variety of restaurants and bar services on site.

Stayed in April 2025