.

Location was great, clean room, staffs are very friendly!!

Stayed in August 2025

our shampoo and body wash soap was pretty much empty in the room.

Staff was very efficient and friendly and accommodating. There was lots of parking available and the rooms were clean and modern. The location was perfect with lots of restaurants and metro line very close.

Stayed in August 2025

Minor issue was SkyTrain noise, but it stops after 11:30 pm.

Fantastic location, SkyTrain and bus right across the street, and Metropolis mall connected to the hotel. Tons of restaurants and shopping nearby. Room was spacious, clean, and well-stocked. Staff were super friendly and helpful, communication was fast and easy. Breakfast has so many options, and I loved that they had different fresh fruits each day

Stayed in August 2025

Nothing

Everything was perfect also they have a smart tv this made us happy

Stayed in August 2025

Room was very clean, breakfast was excellent (although there could have been more fruit choices), very well connected with train/metro station a few meters away. Thank you!

Stayed in July 2025

Could not complain about anything.

Location was very central, staff was very efficient and helpful, Hotel was very clean with swimming pool and gym. Would recommend it.

Stayed in July 2025

“during our stay, the lobby was closed off, so we were not able to be dropped off or picked up at the lobby”

Location, beside mall and sky train station, easy to go for meals

Stayed in June 2025

None

Cleanliness, location, friendly staff

Stayed in July 2025

Late at night, the metro rail caused a lot of noise.

Room and breakfast

Stayed in July 2025

Liked the area we were at and breakfast in morning included

Stayed in June 2025

The size of the breakfast seating area was quite small for the size of the hotel, although you could 'grab and go' sometimes if was difficult to find a table to sit at.

We chose this hotel based on the reviews and the price point. It was outside the main area of Vancouver harbour but we liked the location. The room was a good size, very clean and comfortable. We were on the fifth floor facing the back of the building and far away from the lifts. The bathroom was a good size and well stocked with toiletries. Our room was very spacious and had good facilities; tea/coffee, a fridge, tv, hairdryer, bathroom toiletries etc. All were good. The hotel was very clean overall and the breakfast was great. A good variety of tea/coffe, toast, pastries, voghurt and cooked food. All the staff we dealt with were very friendly and helpful. We parked in the car park and didn't use our car again til we left as the metro was across the road, opposite the hotel. Central Park is a five minute walk away and it was lovely to walk around there and go for a run. There's plenty of food outlets to eat at and a starbucks next door. We dined at Earls restaurant which was a few minutes walk away, that was a great find.

Stayed in June 2025

The breakfast is nothing to write home about. Very ordinary.

The location is good. Parking is good. The room is clean with enough space for two. Staff on reception are good. It's generally quiet in the room.

Stayed in June 2025

Access of the car service is not convenient for guests.The barrier of the driveway in front of the groundfloor lobby prevented the car service from loading the guests from the lobby located on the groundfloor.

Location of hotel.

Stayed in June 2025

Rooftop pool

Stayed in May 2025

Was a bit noisy in the morning as our room was next to the elevator and staff room.

Had a great 3 nights at the hotel. The room was spacious and clean. Breakfast had plenty of options and the staff was lovely and helpful. Location is convenient for exploring Vancouver. The adjacent shopping mall has every shop you can wish for.

Stayed in June 2025

Towels were a bit hard and scratchy. If they could be soft and cozy like the bedsheets, it would feel like a spa. :)

This hotel did what many more expensive hotels don't. The hotel was spotless, smelled really nice wherever I went, and the staff were truly welcoming and showed real interest. The bed was cozy. The silks were silky and comfortable, there was lots of room to put bags, and everything was very well organized. They even had white noise machine and earplugs, which I usually use at home. They've pretty much thought of everything to make it a really good, effortless experience. Will definitely be staying here again.

Stayed in June 2025

Consider installing toilet bidets. They're part of good hygiene and they save excessive use of toilet paper. Environmentally, they make sense.

The staff are well-trained and courteous. The location was perfect since it's right next to the Metrotown Mall and across the train station. Downstairs,there's Neptune Restaurant, Boston Plaza pizza parlour, Dollarama, Best Buy and Rexall drugstore, all within the same building. The breakfast was great. Gym is small but I start my workout early, so, no problem at all. No complaints here.

Stayed in June 2025

Nothing

Everything

Stayed in May 2025

The front desk staff were sooo kind and welcoming, super helpful with information about the area. The sky train being across the road is so convenient you can get anywhere and the free breakfast is pretty good

Stayed in May 2025

Nothing

Everything was great⁹

Stayed in May 2025

The floors were left dirty during room service.

The location is great!

Stayed in May 2025

Nothing

Very clean, daily room service, fabulous location opposite Sky Rail and 5 minutes walk to massive Mall

Stayed in May 2025

Its clean and very accessible to public Transportation and the mall. Metro town Burnaby is a good area to explore if you are a foodie. Accross the street is the Skytrain where you can access downtown Vancouver

Stayed in April 2025

Nothing I can think of

Location, cleanliness, breakfast

Stayed in April 2025