The cleanliness could be improved, especially it the toilet.

Stayed in August 2025

Smoking

Value for money

Stayed in August 2025

They took the fridge out. No way to keep food in the hotel room. Wouldn’t let you use ice for the cooler either. Room had a thong and socks under the bed when we got into the room toilet paper role holders are rusted and broke and look awful. Spa bath was falling apart. Put up a fight about the weight limit of dogs which they want under 30 lbs I have service dogs which by law they cant discriminate based on weight size or breed. They eventually gave up rented us a room and made it seem like they was doing us a favour by accepting the service dogs. Breakfast is free however ppl over take and leave nothing for others shouldn’t be a free for all or have someone monitoring as ppl were taking 3-6 muffins for themselves. Pool deck was disgusting. Bandaids left on the pool side and in the pool. Dogs were on pool deck where they shouldn’t be not sanitary. For the price of the room you can get better for less at other hotels that allow dogs and don’t charge for them.

It was close to work location

Stayed in August 2025

The breakfast was poor and we couldn’t get extra mattress for the 4th person he had to leave then I requested for a refund for one they said only $10 would be given to me. We booked for four people but only 3 people stayed for the whole duration I was hoping that I could get some refund

It was clean and affordable

Stayed in August 2025

Pool was small

Friendly staff

Stayed in August 2025

Rooms are not clean and outside it's not clean too. The backdoor for the kitchen is oily on the floor and the windows.. smells bad

the breakfast is good

Stayed in August 2025

Old and rusty furniture, breakfast with limited choice, too many people and a sense of general dirtiness.

Stayed in August 2025

The base of the shower outside wasn't clean. It looked like mold was growing in the corners

The whirlpool bath was nice but very noisy. So noisy we turned it off after 5 minutes.

Stayed in August 2025

I made another reservation requesting a room with a sauna, and they changed my room, but there was no sauna, so they were lying in the advertisement they posted.

Stayed in July 2025

The reception staff asked me for my credit card details, which seemed strange to me, but they said I had to give them both details. 5 days later, they had charged 1,385 CAD from my credit card. I managed to contact my bank to help me, but if I hadn't realized it in time, I could have had to pay that amount. I'm not sure it was here, but it's the only place where I had to give my card. I'm mentioning this so they can regulate this issue and be careful.

Stayed in July 2025

Dirty floors dirty windows bathroom door was hard to close dresser drawer had one handle missing no refrigerator in the room no microwave in the room the first room we were given was not even clean from the last people that were there had to ask for a different room Tv stopped working had to ask for the repair man to fix it the windows in the restaurant were dirty look like they haven’t been cleaned in Months the lights in the ceiling one bulb was burned out no attempt to replace it after being told For sure we will never stay there again

We didn’t it looked nothing like the picture

Stayed in July 2025

The room was small as compared. Had spa, but glass around one corner was broken. Going to the first floor, using the staircase wasn’t pleasant, as it was old, rusted, and not clean. One of the room AC had water leak outside which made the dirty algae and we had to cross that to reach our room 🙁. Cleaning the room is not enough it has to be surrounding as well. No water filling jug, no microwave (you have to go to front desk for every time u need to heat something). Fridge if you want you need to pay and request.

Reasonable price. Spa.

Stayed in July 2025

They didn't have house cleaner comes in to exchange the towels. We brought our therapy dog and by law you cant ask for paper work and they harass us about not carrying paperwork

The tub the price

Stayed in July 2025

Room is very worn down

Did not have breakfast. Was very crowded

Stayed in June 2025

The rooms are really old. The cleaning was not good. Several cigarettes on the floor just outside the door. The breakfast was really the basic. The general appearance was that is an old, badly maintened hotel

Stayed in June 2025

I didn't like the bathroom, it was rusty, dirty and the sink pipe was liking The wall was dirty, the doors were looking so bad

I liked the stuff..they were nice and friendly The beds were very comfy

Stayed in June 2025

Better breakfast but can’t complain since it was complimentary

It was fair

Stayed in May 2025

Everything

Nothing

Stayed in May 2025

The rooms were a little outdated and run down. Tub was very slippery. No grab bars, no tall bars. Coffee maker did not work right. Had to hold the button to keep it going. Refrigerator door drug across the rug

Beds were fairly comfortable shopping nearby, not far from The falls

Stayed in May 2025

1. Price a bit too high. 2. Breakfast was limited in choices. 3. Bed was too soft/bouncy. 4. Bathtub was clogged. Had to get maintenance to unclog the drain which took 30 mins before I can take a shower. 5. TV did not have Netflix app. Should have been a smart TV

1. Location was close to shops/restaurants.

Stayed in May 2025

The toilet was wobbly...and bed was as well

The restaurant was a added bonus! The food was delish! The service was great! Was open late as well!

Stayed in May 2025

Nothing special, overall ok

Customer service locality, easy approach !

Stayed in May 2025

Bare and cold.

Location and Parking

Stayed in April 2025

Bed was bad. Sagging! Toilet flush was not working properly.

Stayed in April 2025