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  5. Reviews of Pinnacle Hotel at the Pier

Reviews of Pinnacle Hotel at the Pier This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

138 Victory Ship Way, V7L 0B1 North Vancouver, Canada

#2 of 7 hotels in North Vancouver

Guests' Choice

Review Score

Based on 780 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.5

  • Facilities

    8.7

  • Staff

    8.9

  • Value for money

    7.9

  • Free WiFi

    8.5

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: July 3, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior King Room with Partial Harbor View
    • Stayed 3 nights

    It was fun to stay on North Vancouver. The view across the harbor to Vancouver is magnificent. The access by boat ferry is easy, very close, and fun! On the pier side there are views and great restaurants!!

    Stayed in June 2023

  • Reviewed: July 1, 2023

    8.0
    It was fine overall
    • Leisure trip
    • Family with young children
    • Superior Double Room with Two Double Beds with Harbor View
    • Stayed 2 nights
    • Submitted from a mobile device

    Noise level from wedding reception from next building. It went on until 11 pm

    Good location with many restaurants near by

    Stayed in June 2023

  • Reviewed: June 29, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room with Two Double Beds with Harbor View
    • Stayed 2 nights

    It was a fantastic place to stay. Close to everything. Comfortable beds and an incredible view. I would definitely recommend this hotel to others. Also loved that there was a mini bar!

    Stayed in June 2023

  • Reviewed: June 27, 2023

    10
    Execllent stay but technology needs updating
    • Couple
    • Superior King Room with Harbor View
    • Stayed 2 nights
    • Submitted from a mobile device

    The technology in the rooms needs to be updated. TV systems are old and don’t let you stream from your own devices like some other hotels have. TV doesn’t have any apps such as YouTube for simple streaming, so you’re limited to what is on cable or to purchase something. Also, their stereo alarms are dated. They have a dock for iPhones from a long time ago, don’t have Bluetooth connection either. We were disappointed with the dates technology in the rooms.

    Very clean, close proximity to shops and restaurants, excellent staff and service.

    Stayed in June 2023

  • Reviewed: June 26, 2023

    10
    Excellent view. Vibrant neighborhood but also queit for sleep. Great value.
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 2 nights

    The mattress makes some noise.

    We had two rooms. The double twin with the pier view for my parents is spectecular. We stayed a king suite with the kiddo, and the room is spacious. Kid enjoyed the city views and cars, too.

    Stayed in June 2023

  • Reviewed: June 26, 2023

    9.0
    Our go to hotel
    • Leisure trip
    • Couple
    • Superior King Room with Partial Harbor View
    • Stayed 2 nights

    Price was exorbitant- almost $500 / nt but booked close to stay.

    Great room, view and location

    Stayed in June 2023

  • Reviewed: June 22, 2023

    9.0
    Very comfortable and convenient
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    None

    Clean and comfortable

    Stayed in May 2023

  • Reviewed: June 20, 2023

    8.0
    Excellent spot in this bustling location.
    • Business trip
    • Family with young children
    • King Studio
    • Stayed 2 nights

    Booked for 3 adults in king studio but room only made up for two. Quickly rectified by housekeeping. Sofa bed made up. Extra cup and glass given but was removed again for second day. Instructions for microwave would have been helpful. A few hooks and shelves in the bathroom would be good. Parking expensive.

    Excellent location, especially for Friday night market and live music. Spacious room. Good restaurant. Swimming pool and sun terrace were a bonus.

    Stayed in June 2023

  • Reviewed: June 19, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior King Room with Harbor View
    • Stayed 2 nights
    • Submitted from a mobile device

    The view of the harbor and Vancouver from the 5th floor of our suite.

    Stayed in June 2023

  • Reviewed: June 15, 2023

    9.0
    Adequate for one night.
    • Leisure trip
    • Couple
    • Superior King Room with Partial Harbor View
    • Stayed 1 night

    Hard to find on a busy Sunday afternoon. Pay for parking.

    Quiet and clean room.

    Stayed in May 2023

  • Reviewed: June 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    The room smelled like feet... The bed dipped in the corners badly like an OLD mattress. The room needs to be updated ... there is an ipod dock.

    The room was massive as was the bathroom. The staff are super friendly and the attached restaurant is incredible!

    Stayed in June 2023

  • Reviewed: June 6, 2023

    9.0
    Wonderful
    • Couple
    • Superior King Room with Partial Harbor View
    • Stayed 1 night
    • Submitted from a mobile device

    nothing Everything was perfect 😍

    Stayed in May 2023

  • Reviewed: June 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    the digital clock had alarm at 5AM which is not good at all

    Stayed in May 2023

  • Reviewed: May 31, 2023

    8.0
    close to dwtn but far enough to relax and wind down with patios
    • Leisure trip
    • Couple
    • Superior King Room with Harbor View
    • Stayed 3 nights
    • Submitted from a mobile device

    comfy beds… great bar downstairs.. great staff.. not much to not like.. over all great stay!

    took few minutes to walk to/from Sea Bus and grab a day pass and you can travel all over! Only a 5-7 places to eat close by and very busy and not great food choices… loud on Friday night with street market and bands.. but nice for something to do. nothing opens early. great pool, hot tub and deck for sun tanning and relaxing after a long day on the go!

    Stayed in May 2023

  • Reviewed: May 29, 2023

    10
    Had an excellent stay/Np
    • Business trip
    • Family with young children
    • Superior Double Room with Two Double Beds with Harbor View
    • Stayed 6 nights

    Nothing to mention Everything was good

    Raj was a very friendly receptionist. Went out of her way to help me and my family get a nice room Suite as we were staying for more than a week. She was the one who made a difference to our stay. Also Patricia in housekeeping took good care of the room and made our stay very comfortable. Thanks to both

    Stayed in May 2023

  • Reviewed: May 28, 2023

    10
    Great stay in a buzzing area across the bay with great transport links to the city
    • Leisure trip
    • Couple
    • Superior King Room with Partial Harbor View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    The view towards Vancouver and the friendly staff and atmosphere

    Stayed in May 2023

  • Reviewed: May 23, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location

    Stayed in May 2023

  • Reviewed: May 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Wish they would explain a bit more at check in with regards to the deposit so that I didn’t have to go back to the front desk just to figure out why the amt charged was different.

    Proximity to restaurants and the pier

    Stayed in May 2023

  • Reviewed: May 15, 2023

    8.0
    Great location, polite and helpful desk staff.
    • Business trip
    • Solo traveler
    • Standard King Room
    • Stayed 2 nights

    A bit dusty - was it due to road construction outside? Perhaps a bottle of water could be included. Not much to complain about, everything was as I hoped and expected it to be.

    Lots of space, fairly quiet for being street-facing. Wanted to use the pool but too busy. Very convenient location, close to meeting space and restaurants. Good parking.

    Stayed in May 2023

  • Reviewed: May 14, 2023

    8.0
    good
    • Leisure trip
    • Couple
    • Superior Double Room with Two Double Beds with Harbor View
    • Stayed 2 nights

    price

    good overall

    Stayed in May 2023

  • Reviewed: May 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior King Room with Partial Harbor View
    • Stayed 1 night
    • Submitted from a mobile device

    n/a

    location/modern/clean

    Stayed in April 2023

  • Reviewed: April 30, 2023

    9.0
    Vancouver family trip
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not much of a kids menu at the hotel but plenty of other food options nearby. Shame that parking for hotel guests isn't included.

    Nice size pool for the kid. The shipyards area is an amazing place with killer views multiple dining options and a fun place for kids to wander as well as easy access to downtown Vancouver via the seabus.

    Stayed in April 2023

  • Reviewed: April 28, 2023

    9.0
    we will come back
    • Leisure trip
    • Couple
    • Superior King Room with Partial Harbor View
    • Stayed 1 night

    the spa, view

    Stayed in April 2023

  • Reviewed: April 22, 2023

    8.0
    nice staff in an interesting, non run run of the mill hotel
    • Leisure trip
    • Solo traveler
    • Superior King Room with Partial Harbor View
    • Stayed 3 nights
    • Submitted from a mobile device

    nothing, all good

    nice night view; clean; good parking

    Stayed in April 2023

  • Reviewed: April 19, 2023

    9.0
    we had a wonderful time there. great location and heloful staff
    • Leisure trip
    • Couple
    • Superior King Room with Harbor View
    • Stayed 2 nights
    • Submitted from a mobile device

    parking wasn’t more secure

    great location and view

    Stayed in April 2023

Showing 76 - 100

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