249 Queen's Quay West, M5J 2N5 Toronto, Canada
#40 of 111 hotels in Toronto
Guests' ChoiceBased on 1890 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
9.3
Facilities
8.3
Staff
8.9
Value for money
7.7
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 21, 2024
Stuart
United KingdomNothing to do with hotel,but the construction work was a bit of a nightmare when travelling around downtown Toronto.
Everything 👍staff very friendly and a special mention to the guy working in the souvenir shop😁
Stayed in April 2024
Reviewed: April 12, 2024
Hazel
CanadaNoisy fan near by and the dispensers in the bathroom just don't work! It was impossible to get any shampoo out of the container!
Very clean tidy room, View directly of the CN Tower. Excellent breakfast with lovely view and great staff.
Stayed in April 2024
Reviewed: April 4, 2024
Wendy
United States of AmericaBreakfast included in the price would have been nice.
Unexpected our room had a lake view and was clean with comfortable bed and NO yucky carpet, laminate floors.Parking was great with elevator into hotel.
Stayed in March 2024
Reviewed: April 2, 2024
Anne
AustraliaBeds were a little stiff. Shutters on windows meant light came in
Great location, good sized rooms
Stayed in April 2024
Reviewed: April 1, 2024
Anne-marie
United KingdomOnly complaint was that we were unable to figure out how to turn up the heating so was a little chilly at times.
Lovely hotel on the harbour front. Excellent location if you do not enjoy the busy city as outside of the centre. Was walking distance to the CN Tower. There was a pool but obviously closed for the winter. It looked like it would be a lovely place to relax though, so excellent for the summer time. Staff were welcoming. Room up to expectations. Very close to Amsterdam brewhouse which is right next door and a lovely place to eat and drink. Very easy to get to from union station on the tram- stop right outside the hotel.
Stayed in February 2024
Reviewed: April 1, 2024
Joanne
CanadaThe TV wasn't smart tv, so I could play Netflix or prime video. Keurig coffee maker was old and stubborn to use!
Awesome view for breakfast, but $5 for coffee that tasted so so was not what I was expecting! Next time I will go to Tim Hortons for breakfast.
Stayed in March 2024
Reviewed: March 27, 2024
John
AustraliaThe location was good and the staff very friendly and helpful
Stayed in March 2024
Reviewed: March 15, 2024
Fitzharris
IrelandNothing- everything was good from start to finish
Quality of coffee / snacks were good if not a little expensive
Stayed in March 2024
Reviewed: March 13, 2024
Viktoriia
PolandThe staff is incompetent, does not know the conditions and prices for their services. The parking was underground, public, and it was unbelievably awful. The parking lot is very dirty, some people think that the parking lot is a toilet... Water flows through the walls... also there is constant smoke. The parking lot is not guarded. At the same time, the staff at the check-in will charge you more for parking than you can pay yourself at the parking machine. When asked why so, the staff said that every 2 hours they will go and check if everything is okay with the car. I doubt that anyone did.
Big, comfortable bed. Great location. A beautiful view of the lake and the airport.
Stayed in March 2024
Reviewed: March 2, 2024
Danyyal
CanadaThe bathroom was ill equipped, the toilet bowl was unstable. Requested housekeeping, never got it.
The location, the price.
Stayed in February 2024
Reviewed: February 19, 2024
Jay
United States of AmericaThe parking seemed pricey considering we were staying at the hotel.
Excellent location to all hockey stuff and attached to an incredible pub.
Stayed in February 2024
Reviewed: February 18, 2024
Jan
AustraliaEasy access and location Clean and comfortable
Stayed in February 2024
Reviewed: February 17, 2024
Samantha
United KingdomIt was out of season and we were a little disappointed there was no valentine special.
Clean environment , friendly staff, comfortable bed and great room, location was ideal for exploring Toronto on foot. An exceptional choice which made our first stay in Toronto magical.
Stayed in February 2024
Reviewed: February 17, 2024
Sophie
United KingdomEasy to get to from union station. Next to the city centre easy to walk everywhere. Would highly recommend!
Stayed in February 2024
Reviewed: February 12, 2024
Abby
United Kingdomthe bar was quite limited but had the essentials
We liked everything - bed was super comfy, great room, everything you need for a trip.
Stayed in February 2024
Reviewed: February 6, 2024
Junklloyd
CanadaLocation
Stayed in February 2024
Reviewed: February 5, 2024
Katrina
CanadaNothing
Everything
Stayed in November 2023
Reviewed: January 20, 2024
Gaylene
AustraliaLocation was great. Clean and comfortable
Stayed in December 2023
Reviewed: January 16, 2024
Kathie
AustraliaThe room when occupied by 4 adults was a little squeezy, especially with not enough luggage racks.
The room's view was great looking out at the harbour. The location was close to the ART and some shops, and the city.
Stayed in December 2023
Reviewed: January 14, 2024
Julie
United States of AmericaWe lost power in our room. They said maintenance would come and they never did. It made getting ready for the day difficult.
Its location and the views.
Stayed in January 2024
Reviewed: January 11, 2024
Kelly
AustraliaThe staff are super friendly and helpful, great gym facility
Stayed in January 2024
Reviewed: January 10, 2024
Carolyn
AustraliaNothing
Convenient, close to restaurants, clean. The coffee shop down in the lobby was lovley and had a good selection for breakfast and coffee was good. Staff very friendly and accomodating. Nice view.from our window of the lake and city.
Stayed in January 2024
Reviewed: January 9, 2024
Ldn
CanadaThe hotel is right in front of the Toronto marathon path that reaches the harbor. This made for great morning runs outside as it was safe and scenic.
Stayed in December 2023
Reviewed: January 7, 2024
Pamela
United States of AmericaThe safe didn’t work.
Great location!
Stayed in December 2023
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