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  5. Reviews of Sonder by Marriott Bonvoy La Galerie

Reviews of Sonder by Marriott Bonvoy La Galerie This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

209 Rue Saint-Paul Ouest, H2Y1Z9 Montreal, Canada

#99 of 133 hotels in Montreal

Guests' Choice

Review Score

Based on 120 hotel reviews

7.1

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.0

  • Location

    8.9

  • Facilities

    7.3

  • Staff

    6.2

  • Value for money

    7.5

  • Free Wifi

    9.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 11, 2025

    6.0
    Great location easy entry access - small rooms!
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room is small more ideal for solo traveler and for people not planning to stay in the room for a long time. Shower needs a sliding door to keep the water inside the shower… keeps falling out.

    Perfect location for old Montreal, it’s close to everything.

    Stayed in August 2025

  • Reviewed: July 7, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights

    N/A

    Location was good, walking distance to most Tourist attractions

    Stayed in June 2025

  • Reviewed: June 1, 2025

    8.0
    Nice apartment in fantastic location
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Having to check in on an app and uploading my personal id fir this = identity thief’s dream

    Clean Good location

    Stayed in May 2025

  • Reviewed: March 3, 2025

    7.0
    Great location. Good value.
    • Business trip
    • Solo traveler
    • Queen Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The shower spills water everywhere. I also didn’t like the fact I had to give my email and create an account just to get the check in info.

    Very clean. Great location.

    Stayed in March 2025

  • Reviewed: January 3, 2025

    8.0
    Good stay
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 10 nights
    • Submitted from a mobile device

    There was a lack of room service

    The hotel was in a great position

    Stayed in January 2025

  • Reviewed: August 20, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Spacious Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Bathroom privacy

    Location was great

    Stayed in August 2024

  • Reviewed: July 20, 2024

    6.0
    Meh.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    There was nowhere to hang out things unless it was in the closet. No door to the shower made it soak the floor no matter where we directed the flow of water. There wasn’t any information on the area or things to do. The restaurant below was not friendly and just shrugged when we asked them anything. The elevator wasn’t working, then it was and then it wasn’t, which wasn’t an issue but annoying. The main concern was the layout was inconvenient for it to be properly comfortable.

    The location was excellent.

    Stayed in July 2024

  • Reviewed: July 2, 2024

    7.0
    Reasonable accommodation, good location and nearby amenities, but the noise is a drawback.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    People should be aware this a noisy neighbourhood with late night bars and street activity that goes well into the wee hours. We could hear everything, despite being on the fourth floor. The call desk was very helpful and initially tried to find us a room at a different location (which unfortunately wasn't possible). The white machine and earplugs that were provided made our stay much more comfortable.

    Great location. Good nearby shops, restaurants, attractions. Hotel: conveniently accessed with a code, comfy bed.

    Stayed in June 2024

  • Reviewed: June 13, 2024

    8.0
    Excellent location clean and cosy
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Price

    Location cleanliness

    Stayed in June 2024

  • Reviewed: June 10, 2024

    7.0
    Great location. Okay stay; not sure I'll be back though.
    • Leisure trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 1 night

    Room fit out very basic. I had temperature-sensitive medicine that I wasn't able to store as no fridge in the room; big negative for me. Coffee pods were provided but no coffee machine, so what's the point? No universal power sockets in the room. TV worked but no channels available.

    Excellent location. Clear check-in instructions. Tons of nice restaurants nearby. Modern & clean look & feel.

    Stayed in May 2024

  • Reviewed: June 8, 2024

    7.0
    Never again.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The ordeal of pre-check in unacceptable. The constant texts and emails pestering me to send identification documents is also unacceptable. I will never…. Let me be clear… NEVER stay in a Sonder hotel EVER again.

    The room was fine and location great.

    Stayed in June 2024

  • Reviewed: June 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Spacious Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The blinds were stylish but white, which meant room was light at dawn. Black out blinds needed.

    Great location. Clean and well equipped rooms with comfortable bed.

    Stayed in June 2024

  • Reviewed: April 13, 2024

    6.0
    Decent, but poorly renovated and loud with bad customer service
    • Leisure trip
    • Solo traveler
    • Spacious Queen Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Looks nice but very poorly renovated. The bathroom's heavy glass door was breaking away from the frame when I arrived. Spent the whole time worried it would break. The wall behind the bed appears to be more of a permanent room divider than a wall. Very loud because of this, no sound dampening insulation. Not a con if you know what to expect but when I booked I thought it was just a normal hotel room with the option of self check in because of their poor advertising, but there's no staff and you MUST use sonder's website or app to check in online and get a code to enter into the doors for entry. Without expecting this, it is very strange. I also received a fraud alert from booking.com, as I was asked to reenter my credit card info. I don't know if it was on booking or sonder's end but be careful when booking here. I was lucky enough not to be stuck with any super significant issues, but I would've cancelled if it was refundable and wouldn't book again at any of their locations. Customer service for the issue was virtually non existent.

    Location was awesome! Clean room and pretty comfortable bed.

    Stayed in April 2024

  • Reviewed: February 18, 2024

    8.0
    Good experience about Montreal
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We couldn’t get access to the TV. Also the personal no response at our complaint. Finally, we figure out the situation.

    Location is very good

    Stayed in February 2024

  • Reviewed: January 20, 2024

    8.0
    Would stay again!!
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Very clean and tidy, modern, central location to old town Montréal

    Stayed in January 2024

  • Reviewed: January 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was very clean, but there is no shower mat and the water from the shower keeps flooding the bathroom. The room was very basic (no kettle, microwave or extras).

    The location in Old Montreal and price was exceptional. The bed was so comfortable and the instructions for getting in were easy.

    Stayed in January 2024

  • Reviewed: December 5, 2023

    8.0
    If you happen to be sensitive to sounds, you should find another place; otherwise, it would be fine
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights

    There is a bar in the first floor. Parties went on till 1am. They provided earplugs though.

    clean and fair price.

    Stayed in December 2023

  • Reviewed: November 19, 2023

    8.0
    Very Good
    • Business trip
    • Group
    • Spacious Queen Room
    • Stayed 2 nights

    The only thing: it was pretty loud because of restaurant underneath. But it closes at 12am so if you're early bird, it may bother you.

    Location is awesome! Room was clean and cozy. Easy access. I will definitely stay here next time.

    Stayed in November 2023

  • Reviewed: August 28, 2023

    8.0
    Very central, clean and chic room.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Clean and chic

    Stayed in August 2023

  • Reviewed: July 30, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Spacious Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No staff.

    Cleanliness and location

    Stayed in June 2023

  • Reviewed: May 22, 2023

    8.0
    Easy way to visit Montreal in a very nice location
    • Business trip
    • Couple
    • Spacious Queen Room
    • Stayed 7 nights

    The noise downstairs during the night, but it's ok in this location

    The location, the clean room an bathroom, the confortable bed

    Stayed in May 2023

  • Reviewed: April 30, 2023

    8.0
    clean, neat and tidy. great location and good value.
    • Business trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    not even a desk or chair at all in the room

    good central location

    Stayed in April 2023

  • Reviewed: November 18, 2022

    8.0
    We would recommend. Looking to staying at other Sonder properties.
    • Leisure trip
    • Couple
    • Spacious Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Our suite was directly above a lounge so it was noisy at times. Recommend asking for a room on a higher floor.

    Old Port location that was a great base for our exploring. Clean and modern. Sonder has an interesting concept - no front desk, self check in, no phone, only streaming of entertainment from your device to TV, which all equates to good value for price.

    Stayed in November 2022

  • Reviewed: November 7, 2022

    7.0
    great stay wouldn’t repeat at that location due to entrance
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 6 nights
    • Submitted from a mobile device

    the entrance to the actual sonders is through a bar that gets pretty packed and the crowd can get a bit rude an block the elevator… also tons of people sitting outside the main entrance blocking the door.

    close to great restaurants walking distance to pretty much everything.

    Stayed in November 2022

Showing 1 - 25

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