Localization of the apartment, the owner was answering back to our queries really quickly, the rooms were clean and the apartment was well furnished

Stayed in August 2025

The beds aren't comfortable to sleep 2 people in one.

The apartment was better than I thought. Everything was clean and cozy.

Stayed in August 2025

The lock box to hold the key is installed too high, and it is hard to open it. We have difficulty to get the key from the lock box because we arrived the resident late the light in front of the door is not bright enough. The floor sound insulation is not very good, sometimes there are noise when people pass by our unit.

Location is very convenience, close to subway, restaurants and supermarkets. The unit equipped with sufficient cookware and utensils. There also provide free laundry facility. The WiFi is very smooth. The host Olga is nice young lady, she is very kind to fulfill our request to give us unit at 1st floor because we are all oldies. She also respond our request to change a defaulted light bulb very quickly.

Stayed in August 2025

The host was very accommodating, it was located to many stores/coffee shops and had all the amenities to make it feel like home

Stayed in July 2025

It would've been great if there was an elevator in the building. We were in a 4th floor unit so it was quite a trek going up and down every day. Also, the lighting inside the unit and rooms were a bit lacking. No main switches to turn on lights except for the main one at the front door. The lights inside the bedrooms were all small bedside lamps.

The hosts were extremely responsive and accommodating to our needs. They even went out of their way to find parking garages for us. The unit was clean and tidy. The kitchen was stocked with everything you need to cooks, including oil, condiments, and even baking essentials. The location was close to downtown and very convenient.

Stayed in July 2025

We had a fantastic stay! The place was exactly as described clean, cozy, and very comfortable. Olga was a wonderful host warm, responsive, and thoughtful throughout our stay. Thank you, Olga, for making our trip even more enjoyable. We’d definitely love to come back

Stayed in June 2025

Really friendly communication; amazing apartment including lounge and gym; great location

Stayed in May 2025

We found the property nice and roomy for our family. It was well equipped. The beds were comfortable. The check in was easy.

Stayed in January 2025

Noise level parties on other floors, only one shower and one toilet. Says two on listing

Location is great

Stayed in January 2025

- The pictures shown are of an apartment with large windows, bigger living room, more seating space in the living room, and sunny apartment. What we got was an apartment in the basement with small windows, no sunlight at all and a much smaller living room and seating area. In addition, the property is listed as having 2 bathroom when in fact it had 2 half bathrooms (one with toilet and sink and another with shower and sink). We contacted the property manager and they said that it was a mistake of booking.com and they cannot do anything about it. Note that this is the exact same response they gave another reviewer 2 months on booking,com ago saying that they will fix the listing but obviously they did not. Since they already knew about the serious errors in the property description in the listing, they should have informed us immediately after we made the booking while we were within the cancellation window. - Due to proximity to the nightlife area, your neighbors are likely to be young and noisy into the late hours of the night. This was not an issue for us but could be for families We were 3 male friends and if we had known about those negatives we would probably still have rented the place but if I had been traveling with family then these would have been serious issues.

- Great location (walking distance to casual restaurants, St. Catherine night life, Guy subway station) - Clean apartment - Comfortable beds - Easy to get the key

Stayed in November 2024

The location of the property was perfect everything was walking distance

Stayed in November 2024

Steep Steps entering the building. Especially when you left the building, no landing, drops a step outside of the door.

Location, walkable area. Universiry area, so alot of activity well into the evening hours.

Stayed in October 2024

Finding parking space was a concern, though we found a spot closest to the place with the guidance of the staff. A minor delay was experienced during check-in, but overall it was a pleasant experience! Great place for short staycation in Montreal.

The apartment was a great choice for our big group. It was clean, well maintained, fully furnished and the staff was responsive.

Stayed in October 2024

The apartment was sort of lower/basement level, so quite dark. Air conditioning broke middle of night but next day they did fix the issue. Did not provide coffee or kitchen towel even after messaging to the staff. If renting, parking can be issue and have to figure out - street parking rules for resident/visitors and designated parking spaces.

The location was perfect. We wanted to be close to hustle and bustle of city. The apartment was next to Concordia university so the food scene was more catering towards students which was excellent. The space was good and comfortable. Free laundry and lobby area with table tennis/gym.

Stayed in August 2024

It’s very convenient travel

It’s very clean.

Stayed in August 2024

Clean and spacious apartment in downtown Montreal

Stayed in August 2024

Sinks in both bathroom were partially blocked and not running properly .

Great location, layout of suite was very open attractive and nice.

Stayed in August 2024

It didn't had any elevators

It was located in very convenient location, and easy access to Downtown, which was super helpful

Stayed in July 2024

Parking

Clean

Stayed in July 2024

Finding parking was difficult and not easy

Stayed in July 2024

There is one air-conditioning unit in the kitchen/living-room part of the apartment, but no air conditioning in the bedrooms. It would have been nice to at least have fans in the bedrooms. We were 7 adults staying in the apartment but there was only 1 key available. We would have preferred to have been given at least 2 keys (we asked but a 2nd key wasn't available).

The apartment was in good shape, clean, comfortable, fairly quiet. The pictures on the website were a good reflection of the apartment in reality. All kitchen appliances worked properly. The two bathrooms were clean and in good shape; the shower worked well with great water pressure and sufficient warm water. The 4 double beds seemed new and were very comfortable. Good bedding and towels. The building and the neighbourhood were fairly quiet; some city/neighbour noise, as is expected in such a building/area, but nothing that disturbed us. Note that there are no elevators in this 4-story building. Note also that street parking in downtown montreal is difficult to find; would recommend using nearby parkades, which can be pricy. We would definitely recommend Chelsea House and would stay there again.

Stayed in July 2024

That there was really no parking when one of our main concerns were parking since we had a few seniors that needed transportation by car. That we were up 4 flights of steep stairs and given that we had 5 seniors total with knee/back injuries it made the up/down with luggage for 5 nights also a big challenge. No laundry facilities, ants in the living room (looks like an infestation in the building) Suggest you provide basics like salt/pepper/spices/oil

Location. Well equipped kitchen with coffee maker, blender, toaster oven, microwave. Towels, linnen are provided.

Stayed in June 2024

Parking downtown can be very challenging, and we were quite worried about not being able to find the spot. However, the host provided extremely detailed instructions, even including a video. They were still concerned we might have trouble and kindly offered to meet us at the parking entrance. Unfortunately, I didn’t check my phone in time, but they still followed up to see if we needed any help. Such a thoughtful and caring host! The accommodation itself was excellent—very clean, tidy, and well-maintained, with all the daily necessities thoughtfully prepared. We had a truly pleasant stay.

Stayed in August 2025

It was great

In was very central to what we were doing

Stayed in August 2025

Friendly clean environment

Stayed in July 2025