Rooms a bit noisy. There is a charge for parking. Rooftop bar not open after 11 pm on Saturday- could not go. Breakfast disappointing- food average and service could be improved. We were only guests in restaurant and had to ask more than once for more coffee. Took a long time to receive order and food was lukewarm.

Hotel stay was good. Lovely lobby. Rooms nice. Rooftop restaurant a nice feature. Gym was well equipped.

Stayed in April 2026

No fridge in bedroom

Rooms were comfortable, clean and staff very friendly, helpful.

Stayed in March 2026

Staff was incorrect about restaurant closing time, so we missed out on a meal there Late checkout is only complimentary for 15min Staff called room to remind us about checkout time even though we already knew it

Stayed in March 2026

Confusing entrance location

Great accommodating staff

Stayed in March 2026

Being in a historic building, we found it difficult to navigate with a stroller (separate elevator entrance from side of building as front entrance to lobby has many steps from entrance to second floor). Musty smell in room upon arrival but housekeeping was responsive.

Unique historic property with neat and tasty restaurant on top floor.

Stayed in February 2026

Tv didn't work.

Stayed in February 2026

Our room was too small. Also needed a second chair.

Location is fine. Did not have breakfast there. Excellent restaurant upstairs. Great staff and service.

Stayed in February 2026

Found the bathroom freezing and weird without the bathroom not having a fan in there for the shower

Staff was nice. Bed was extremely comfortable

Stayed in February 2026

Near the Southlake hospital . Nice restaurant on the 4th floor and very friendly staff. The room was tiny, but the bed was comfortable. Parking was an extra $10 but it was roofed and conveniently located.

Stayed in January 2026

This is a great property with nicely laid out rooms. It was very clean and warm. They gave us a nice birthday card upon arrival. My only comment is the room would be ideal w a mini fridge. Other than that it was perfect.

Stayed in January 2026

Toilet paper is horrible quality. Vegan body wash is not refreshing and has no lather. No fan in the washroom is horrible. After a shower it’s unbearable due to humidity and fog. Lighting is annoying… Parking shouldn’t be an extra charge.

Everything except the things we don’t like.

Stayed in January 2026

Instructions for the lighting and thermostats in the room would be helpful as they were confusing to operate.

The mattress was incredibly comfortable. The coffee was amazing. The staff were very friendly and responsive.

Stayed in December 2025

Lighting system was strange and parking.

Rooms and service was nice.

Stayed in November 2025

Post office touches, lobby happy hour, soft bathrobes. Great location for exploring Main Street

Stayed in October 2025

The breakfast could be a bit diverse

Nice and friendly staff

Stayed in July 2025

Only two milks for two people, no biscuits, couldn’t turn the tv up, it was really annoying. For the price paid we would have expected at least a continental breakfast.

Comfortable bed, lovely covers,stylish room and kettle

Stayed in August 2025

Was a bit noisy during my stay the fire alarm went off and rang for ages, there seems to be a lot of noise that filters through under the door.

I loved the rooftop bar, just a bit disappointed they don't open it for a Coffee and Croissant in the morning, I find it strange they wouldn't take advantage of breakfast outdoors on the roof during summer? Great rooms and great stay

Stayed in August 2025

A bit noisy due to a live band performing on Main Street down the road until 1 :00 am

Breakfast ok but it can be a bit more diverse Stuff super nice;

Stayed in August 2025

Parking is not included in the price

Nice Hotel in the middle of Newmarket

Stayed in August 2025

Water took 15 minutes to heat up in shower, no mini frig in room

Staff friendly

Stayed in July 2025

The lighting and climate systems seem unnecessarily complicated. Younger people would love it. I felt like I needed an owner's mannual. Buffet breakfast was expensive so we passed.

Boutique hotel in the converted Newmarket post office building. Very pleasant and attentive staff. More expensive than we normally book but we secured a special rate on booking.com. Right on the centre of beautiful historic Newmarket.

Stayed in July 2025

Card didn't work at mobility entrance at 7pm .. but main entrance was accessible without card.

Location staff and room

Stayed in July 2025

Extra charges for parking and the price of a simple continental breakfast. The noise level in the roof top dinning room.

Location and atmosphere (feel) of the hotel were very good. The food in the roof top dinning room

Stayed in July 2025

We had to pay $25 per night for parking which was not clearly stated on website. We could not control room temperature from the room. Requested a temperature change from the front desk but never received it.

Great renovations to honour former historic post office. Nice outside deck at lobby level. Toiletries were good. Bedding & towels were of good quality. Location downtown on main street was great ... able to walk to local restaurants and concert in the park.

Stayed in July 2025