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  5. Reviews of Hotel Casa Real - Viña Santa Rita

Reviews of Hotel Casa Real - Viña Santa Rita This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Camino Padre Hurtado 695, 9500000 Santiago, Chile

#5 of 206 hotels in Santiago

Guests' Choice

Review Score

Based on 76 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.7

  • Location

    9.5

  • Facilities

    9.4

  • Staff

    9.6

  • Value for money

    8.7

  • Free Wifi

    6.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 7, 2025

    10
    An incredible experience
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful house and rooms. Incredible experience.

    Stayed in June 2025

  • Reviewed: June 5, 2025

    10
    Relaxing and luxurious
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Beautiful property and gardens, excellent wine and breakfast, delicious meals, superb staff

    Stayed in May 2025

  • Reviewed: May 21, 2025

    9.0
    Historical winery hotel in suburb of Santagio
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We did ask for airport pick up service, but the driver was 45 minutes late and with unprofessional manner in approaching.

    The historic site with lots of European design in Chile. Staffs were lovely and professional. Free of charge to use the bike around the area. We were the only 4 guests on the first day which we could have all on our own. The lady who do the wine tasting was very professional and knowledgeable about the winery history. I was recommended to those who love wine.

    Stayed in May 2025

  • Reviewed: March 23, 2025

    10
    This was our best stay in Chile. So good, we returned for an extra stay at end of our holiday
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing! Can’t improve perfection.

    Rooms were spacious and luxurious. Staff were delightful and super helpful. Swimming pool area was fabulous

    Stayed in March 2025

  • Reviewed: February 6, 2025

    10
    Exceptional place, food and wine. Exclusive and luxury.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Food and drink service by the pool should be considered.

    The hotel has to be the best gem of Chili. The historic building and the parc are fantastic. The room is very confortable and big. The service is outstanding, The diner with paired wines is absolutely delicious and fined. The tranquillity, the space, the pool is a perfect luxury gateaway.

    Stayed in January 2025

  • Reviewed: December 19, 2024

    10
    Stunning grounds, excellent room, great food and service
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    We loved everything about this hotel.

    This is a stunning hotel. the grounds are especially beautiful. The food and service were excellent. our room was large, comfortable, and we'll equipped.

    Stayed in December 2024

  • Reviewed: December 11, 2024

    10
    A quiet retreat in a very special place
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel ist self is is beautiful and the staff were very attentive. The whole place is very special

    Location was perfect, drivable from Santiago airport (1hr) and in the beautiful vineyard of Santa Rita

    Stayed in December 2024

  • Reviewed: November 1, 2024

    9.0
    An Elegant and Intimate Step Back in Time
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights

    We had anticipated a room with large multi-pane windows (as in the hotel's photos) to allow ample sunlight. The room we were issued was large, but was situated partially below ground level, with no walk-out patio, small sliding windows, limited ambient light and no Internet signal. Although we were disappointed with these room-specific aspects, we were very impressed with the property, overall.

    The initmate and personal feel of the volumous grounds, meticulously-maintained gardens and ornate adjoining chapel was amazing. Additionally, the elegant interior decor and unlimited access to the billiard room added to the unique experiences enjoyed in the property's main house.

    Stayed in September 2024

  • Reviewed: September 5, 2024

    9.0
    Nice stay nearby Santiago.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very unique house, very friendly and helpful staff.

    Stayed in September 2024

  • Reviewed: August 31, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff made the stay stand out.

    Stayed in August 2024

  • Reviewed: August 18, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful and magical place, a bit of time travel. Lots of style, elegance and outstanding service. Vineyards, orchads, a park with old trees. The Reception with Hector, Jasmin and Nicole representative for excellence and kindness and professional guests service.

    Stayed in August 2024

  • Reviewed: April 11, 2024

    10
    Tranquility away from the city.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The only drawback is that it is so remote you rely on the hotel for your meals but everything was exceptional

    It was serene and exceptional. The staff was attentive, friendly, and made you feel like royalty.

    Stayed in April 2024

  • Reviewed: February 27, 2024

    10
    Wonderful stay in a historic building and park.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights

    this was our second stay at Casa Real (Santa Rita). We loved the building and the gardens. Rooms are spacious and nice (we had a suite with a bedroom, sitting room, and outside terrace). Breakfast is excellent; eggs, fresh fruit, bakery goods/bread/croissants/cakes, jams, smoked salmon, cold cuts, juice, yoghurt, whatever you could think of... it's all there. We paid for the dinner separately; it is a lot cheaper that way and it is highly recommended. There is enough variation in the menu to eat there 3 days in a row. It is very nice to get basically any wine you'd like to try with the dinner. It's especially nice to sit on the veranda after dinner and to enjoy the rest of the evening. Very important and helpful for travellers: The hotel allows you to arrive early, i.e. before check-in time) and use the facilities (park, swimming pool with change room/shower, restaurant) and you can also stay longer (i.e. after checkout time) and go for a swim in the pool etc. The hotel even held some of our luggage for us between our first and second stays while we travelled to Patagonia for a week. This was very nice of them and made our trip easier and a lot lighter. Thanks to all the staff for a wonderful stay, they are all very helpful and friendly. I give them 5 stars for how nice the property is and the excellent service.

    Stayed in January 2024

  • Reviewed: February 21, 2024

    10
    A wine lovers oasis
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    This is a beautiful country house style hotel ,very traditional with wonderful grounds, rooms and staff and with access to all the Santa Rita wines. The house restaurant exceeded expectations and outshone the Dona Paula restaurant.

    Stayed in February 2024

  • Reviewed: February 10, 2024

    10
    Fabulous stay
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Some of the furniture was very old and not very comfortable Gym opened very late

    It is a fabulous old building. So many historic features. Creaky floorboards. The staff are superb. Made to feel very welcome on arrival. Nothing too much trouble. Dining room staff lovely. Food excellent. Good breakfast.Hotel guide excellent. Grounds amazing. Wine store and café excellent. Really well laid out and interesting museum . Loved our room with conservatory off it

    Stayed in January 2024

  • Reviewed: February 9, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The property is beautiful. You could stroll around the property and see beautiful flowers everywhere. Just a relaxing place.

    Stayed in January 2024

  • Reviewed: January 24, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything

    Stayed in January 2024

  • Reviewed: January 22, 2024

    10
    Historic building in a park setting - beautiful!
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Beautiful setting of a historic building in a park with century old trees, ponds, fountains, a chapel, and surrounded by vineyards. Birds chirping, otherwise quiet and serene. The room (we had a superior room / suite) was spacious, very high ceilings (5 metres), full windows; updated bathroom, comfortable bed. The food was great, the wine pairings were really good, and the service by all the staff exceptional. We loved it here and just booked again for when we return from Patagonia.

    Stayed in January 2024

  • Reviewed: January 6, 2024

    10
    Beautiful location and top service
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing, it was great.

    Beautiful historic house. Staff is exceptionally well trained and proactive. Food is also very delicious both at dinner and breakfast.

    Stayed in January 2024

  • Reviewed: December 8, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Luxury in a lovely private park. Great amenities and good food. Attentive staff. Tranquil.

    Stayed in December 2023

  • Reviewed: December 7, 2023

    10
    Incredible experience
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    That breakfast was not a buffet. More options in lunch and dinner menu

    The service, facilities are amazing, attentions and personnel is incredible.

    Stayed in December 2023

  • Reviewed: June 5, 2023

    10
    Exceptional Staying, a place like a dream
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    Maybe bathrooms far from restaurant area. For older people that´s far.

    Service was exceptional. Extreme kindness. Polite and very careful.

    Stayed in May 2023

  • Reviewed: May 12, 2023

    10
    Very few places live up to their reputation- Casa Real is an exception. One of the best experiences I’ve ever had!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The Santa Rita winery’s snack bar closed early on us, which was a source of disappointment and inconvenience.

    This historic manor house is a beautiful gem! The room overlooking the courtyard was beautiful and the manor garden and grounds are spectacular. The staff were exceptional and always very helpful. The fact that is surrounded by one of Chile’s great wineries makes this a special place.

    Stayed in May 2023

  • Reviewed: April 16, 2023

    10
    Beautiful and quiet place
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    Everything was great, actually. Nothing to complain about.

    Beautiful house, with excellent staff, a great park to stroll and a little pool with all the necessary perks. We had breakfast and dinner at the hotel and it was great.

    Stayed in February 2023

Showing 1 - 25

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