If one could magically squeeze in a double-bed into the cottage, that would make it 11/10 points. The rest was wonderful. But be aware what you book - it is an experience :)

A very cute stay in one of their cottages. A very pleasant experience

Stayed in March 2025

Excellent location for entering the National Park , 10 minutes by car. Great walks from the lodge . The staff were all so friendly and helpful, nothing was too much trouble for Denisse who gave us continuous weather updates and help with where to go. She was amazing . Food was excellent and rooms comfortable. Nice relaxing place to stay surrounded by magnificent views.

Stayed in March 2025

The staff was amazing. They helped us pick out the best day for hiking. Specifically the front desk staff and Marie Jesus were amazing. Good location to tour the park.

Stayed in March 2025

My second stay here. Lovely facilities. Friendly staff. Great views. Delicious breakfast. Would come again.

Stayed in March 2025

There is no TV in the room and very limited area for your belongings.

Good location, very good staff. I contacted them to get a help with our tours to the park. They made very good recommendations to find transportation and tours. Thanks!

Stayed in March 2025

While the breakfasts were good, the dinners were just okay especially for the prices. Not many vegetables with the menu items.

Great location and warm, low-key atmosphere. Maria, the receptionist, was fabulous in helping us with everything from hiking trails to arranging for two staff members to change a flat tire on our rental car and finding someone to repair the tire at another nearby hotel (although it turned out the tire wasn’t worth repairing).

Stayed in March 2025

The huts are cute and the bedroom is liveable for anyone, however the bathroom arrangement makes it very difficult for anyone over 180cm to sit properly on the toilet or stand up in the shower. In addition, the WiFi was intermittent. Pricey for what it is but it's the going rate in the area.

The staff were friendly and the location is beautiful, just outside the park boundary with great views of the Paine Massif and surrounding mountains. Food in the restaurant was very good if a little pricey. The beds were comfortable and the room was warm. There was plentiful hot water.

Stayed in March 2025

We stayed in one of their little huts, which was tiny, with no room for luggage, and limited hooks on the walls for coats, clothing, wet towels, etc. It was fine for two people for one night, but would have been challenging had we stayed longer.

High quality restaurant. Our dinner was fresh, tasty and perfectly proportioned. The breakfast buffet was the best we have had in Patagonia. The staff was very friendly, and was extremely helpful in assisting us with our understanding of the park, and the options available to us during our stay in TDP. The lodging is also in an excellent location, just outside the park entrance, and within walking distance of a nice river walk. The beds were comfortable, the bedding high quality and the showers were hot.

Stayed in March 2025

Nothing!

A fabulous home in Rio Serrano. Perfect for TDP hiking. Natalie and Isabella and the other staff were exceptional. I bashed my head while hiking at Mirador Torres and they helped me patch it up with the help of the owner and a nurse working on their team. Amazing!

Stayed in February 2025

It was all great

Love the actual location inside the Torre Del Paine

Stayed in March 2025

A small hotel in Rio Serrano, which is a very pretty and wild valley, with mountains all around. Clean room, clean beds. But we found the room to be very small, and the bathroom even smaller. Just one light switch for all the lights in entry and room. Not many comfortable common areas to lounge either. Overall, it was ok for 2 nights, since we were out hiking most of the days. Restaurant food was good and reasonably priced, in sync with other restaurants.

Stayed in March 2025

Some food items not very tasty. need to select carefully

view from bedroom window

Stayed in February 2025

If you're looking for luxury at Torres Del Paine without paying crazy prices, this is the place. We had a room with a sensational view of the massif. The breakfast and especially the dinners were delicious and the staff was very accommodating.

Stayed in February 2025

We stayed in the cabins for one night. It was perfect for a one night transition between places, but it was really tiny and they didn’t have much of indoor public space where we could hang outside the tiny cabins … they were kind to let us sit at the dining room for a drink before dinner service

Location and staff!

Stayed in January 2025

There was not always hot water and the wi-fi was sometimes weak, but I think these issues are understandable in such a remote location - you just have to roll with it.

The Lodge is in a great location, just minutes from the entrance to Torres del Paine Ntl. Park. We stayed three nights - we had a four-person room and there was ample space for all of us. The breakfast was very good with many options, and the dinner was excellent! The staff was very helpful and quickly fixed the broken lock on our door. We particularly enjoyed seeing the horses running by at breakfast time.

Stayed in February 2025

The bat in the outdoor huts is quite cramped. Not comfortable for large people.

Modern and comfy wonderful staff. Super friendly and helpful. Good lighting and electric sockets. Access to river for views and a swim if you can handle it Brrrr!

Stayed in February 2025

It would have been nice to have a couple of glasses to drink water in the room, but not such a big deal because we had our water bottles with us.

The location is gorgeous, with great views and very convenient to Torres del Paine Park. The staff was very helpful in terms of giving some recommendations about the park. The restaurant at the hotel was wonderful and we ate breakfast and dinner there each day.

Stayed in January 2025

Perfect location. Excellent food. Wonderful hospitality.

Stayed in February 2025

The lodge is beautiful with outside decks and inside common areas both having fantastic views of mountains. The rooms are not fancy but are very comfortable and clean. The staff are very friendly and exceptionally helpful.

Stayed in January 2025

Exceptional stay, friendly staff, amazing meal and what views of Torres del Paine. Would recommend, very close to entrance of the park, so a great base for day trips to Torres del Paine.

Stayed in February 2025

Patchy wifi at times however enough to save maps and book ferry tickets.

Very attentive staff. Kindly organised a birthday cake for my partner after a long hike. Stayed in the outside cabin which was cosy. All hotels in the region do breakfast at 0700hrs which could be earlier given the amount of hikers. On the quieter side of the park. Resteraunt is amazing!

Stayed in February 2025

The kindness of the staff, quiet place and perfect to resource after hiking. The food and breakfast were delicious.

Stayed in January 2025

N/A

I especially like the lounge area, and the restaurant!

Stayed in January 2025

Wonderful stay close to the park

Stayed in January 2025