The SPA area was a disappointment, the swimming pool is 1.2 m at its deepest part so only good to play for kids. Also, I saw some local Chinese guests having an argument with the staff because of expired Coca Cola that was sold at the pool bar. Generally, the whole resort could use some renovation as it is often the case with these upper class resorts in China that were great ten years ago, but not that impressive today.

Good food at their restaurant, both breakfast and dinner. The suite itself was also clean, with a nice balcony and a bathtub in it to chill, kinda had everything I needed. The location itself is perfect for those who have plans to hike the Seven Fairy Mountain 七仙岭山 (the only higher peak in Hainan that I found myself being allowed to climb due to local restrictions) as it is just right next to it.

Stayed in August 2021

the food was varied but lacked eg sandwiches, burgers or pizzas as western food

everything was at a high level, the location, the pools, the food, the villa and the staff very helpful and nice

Stayed in August 2021

We would have liked more choice in terms of food. The buffet emphasized shell fish which we were to boil ourselves. The buffet was rather expensive and was not that interesting or tasty. Also, the dishes were not kept warm. Just outside the entrance to the resort were one or two small business serving some cooked food. The larger soaking pools charged extra. One pool was infused with tea and the other had small fish for removing dead skin. We would have liked more free soaking pools.

The resort is set at the edge of the National Park. Several wild streams run through the complex over boulders and under beautiful trees and vines. Our accommodation was two bed rooms and a shared shower and bath between. Outside at the back was a private jacuzzi. Behind the room was a palm grove. The rooms and beds were luxurious. In addition to air conditioners the rooms had dehumidifiers. The dehumidifiers took away all the tropic dampness. Nearby was a large shallow outdoor swimming pool that the entire family enjoyed. There was also a small pool with natural hot spring water. The resort entrance is about a half hour uphill walk to the main entrance to a gorgeous tropical mountain park. Within the resort golf carts are constantly roaming the small streets ready to give guests a lift to the lobby or to the other pools and dinning halls.

Stayed in July 2021

Its hard to find something that we didn't like because we were open minded about the hotel. We were informed by friends who had stayed at the property that it is a chinese hotel and not to expect too much. There was nothing really wrong with the hotel it is the behavior of guests which is the overall influencing factor. Overall the Local guests were well behaved and children well controlled until the weekend and then the ambience was affected by shouting, loud devices (no concept of headphones) and general rowdiness. The hotel only had 2 english speaking staff, but if we were stuck then translators were used or those English speaking staff were found to assist. Don't bother to order room service. The restaurant food is very tasty and ordered by app. Western buffet was ok but nothing special for us, we preferred the chinese restaurant where everything we ordered was exceptional. No diet drinks available in the hotel to order, need to go to the little kiosk at the base of the entrance to the hotel. The children zoo was not a highlight but the caged animals appeared well cared for.

Loved the location! Paradise in the 7 fairies mountain. Loved getting my air vitamins. The rooms were clean and very large, we had 108m2 with 2 bedrooms and 2 bathrooms and a sitting area. Internet connection was good. Being set in a national park there was of lot of this to explore and the vegetation was sign posted with descriptions in english. I saw fire flies for the first time! Pools were clean. We timed our swims between 12-3 pm before families with children arrived. Beds were super soft. Had a couple of maintenance issues which were fixed very quickly. The staff always tried to be attentive. The spa was clean and my foot massage was lovely. Loved just being present in the moment and spent some of the rainy times on our balcony just looking into the green of the rainforest and listening to the babbling brook running by our building.

Stayed in July 2021

breakfast is ok but no special

awesome stay at Narada. Every room comes with huge private pool and hot tube, great value for money

Stayed in February 2022

Noisy neighbors never keeping to some rules, smoking in the hot springs or somewhere else, small kids running around and touching everything at the pool side, in the breakfast restaurant, in shops, staff chasing me to pay instantly as if I am a robber (I know that this is a necessity in China, but I am not used to this 'safety behaviour'). I understood from that foreign guest do not seem to be important at all. Great lesson. I was not always amused about learning that this is a local resort that just caters to wealthy Chinese who are allowed everything. I had the impression that nobody cared for reducing music dissemination in the evening, it was too loud and too overlapping, and also inappropriate in this resort. Staff should not be advised to use these loudspeakers except for announcements. Also, I thoughht that the staff might be not well enough paid, hence being not careful with all guests.

The location was great, the views were spectacular, the green trees and lush vegetation well cared for.

Stayed in July 2021

Nothing much

Room sizes and pools! The assistant Wendy was very helpful in English.

Stayed in June 2021

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Stayed in January 2022

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Stayed in January 2022

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Stayed in December 2021

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Stayed in December 2021

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Stayed in August 2021