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Reviews of Mcsrh Hotel-Xi`an Zhonggulou

No.1, Dongsidao Lane, Beilin District, Xi'an, Beilin, Xi'an, China

#57 of 100 hotels in Xi'an

Guests' Choice

Review Score

Based on 57 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.1

  • Location

    8.5

  • Facilities

    8.4

  • Staff

    8.4

  • Value for money

    8.8

  • Free Wifi

    8.0

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Showing 1 - 25

  • Reviewed: July 28, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Joy Queen Room
    • Stayed 4 nights

    The room had smell of lingering cigerette smoke. The room could come with some disposable stirrers so that guests can make coffee /tea when needed. The surrounding areas outside the hotel was under some renovation and doesn't make the place look appealing. But the stay remained comfortable and decent.

    Staff tried to help address my needs as far as possible. The room had smell of lingering cigerette smoke, staff tried to help change a new room for me, but it was too much of a hassle subsequently and I did not request for it. The free laundry service was excellent. I love the location: it was within 5-10 minutes of walk away from the metro station which served Line 4 and Line 6.

    Stayed in July 2025

  • Reviewed: July 16, 2025

    8.0
    Thumbs up!
    • Leisure trip
    • Solo traveler
    • Joy Queen Room
    • Stayed 4 nights

    Excellent location! The closest metro station is 2 or 300 meters away. They also accept foreigners which is something to take into consideration while travelling in China.

    Stayed in May 2025

  • Reviewed: July 6, 2025

    9.0
    Perfect.
    • Leisure trip
    • Couple
    • Joy Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing.

    The restaurants in the surrounding streets, strategic location without being noisy. Clean, good service, perfect.

    Stayed in June 2025

  • Reviewed: June 24, 2025

    7.0
    Good value for money. You get what you pay for. It’s local, close to trasport and on a budget.
    • Leisure trip
    • Solo traveler
    • Movie Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There were some constructions going on and the rooms were smaller in comparison to other cities from the same hotel chain. I was expecting bigger rooms I suppose but the staff showed me different rooms and it turns out I was already given the largest. It was just a gap in expectation. There was seating or furniture that were stained (maybe clean but with old stains) - I didn’t use them.

    Good value for money. Close to a train station. Staff were helpful enough.

    Stayed in May 2025

  • Reviewed: June 18, 2025

    8.0
    Very Good
    • Leisure trip
    • Group
    • Joy Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not their fault, but construction outside on the road proved bothersome, and resulted in a limited period of time without running water

    Very convenient location and great value for money.

    Stayed in June 2025

  • Reviewed: June 18, 2025

    9.0
    Nice hotel, good location and content
    • Leisure trip
    • Solo traveler
    • Joy Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The street in front of the hotel was being reconstructed so it was a bit difficult to find. Also, water was turned off for 12 hours for the same reason, but the hotel notified the guests in advance so I prepared reserves beforehand

    Very nice hotel, good room and location near the subway. Staff did not speak English, but it was no issue for me as I can speak chinese.

    Stayed in June 2025

  • Reviewed: June 16, 2025

    8.0
    Would recommend
    • Leisure trip
    • Solo traveler
    • Joy Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was hard to find it

    Overall the property is well maintained, pretty new and the room was clean and modern.

    Stayed in June 2025

  • Reviewed: June 15, 2025

    9.0
    Was a pleasure staying there would have no problem recommending it
    • Leisure trip
    • Solo traveler
    • Joy Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The locations and the staff

    Stayed in June 2025

  • Reviewed: June 7, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Movie Twin Room
    • Stayed 2 nights

    Beds were quite hard

    Hotel was nice! Staff super friendly, multiple shops nearby to grab breakfast/coffee/fruit. It was however very hard to find. At Dachaishi station, take exit C, don't cross the big road and take East 4th Alley. It's all the way at the end on the righthand side. You can also do laundry for free which was a great plus!

    Stayed in May 2025

  • Reviewed: June 3, 2025

    8.0
    Great location, amazing staff
    • Leisure trip
    • Couple
    • Joy Queen Room
    • Stayed 4 nights

    Decor is a little tired

    The staff really went above and beyond for me on this trip - they kindly facilitated the delivery of my lost luggage from the airport including helping with payment difficulties. Location is next to a couple of streets with really good local restaurants

    Stayed in May 2025

  • Reviewed: May 27, 2025

    8.0
    Good value for money
    • Leisure trip
    • Couple
    • Movie Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The mattress was a little hard.

    The hotel Is renovated, the rooms are a little small but the bathroom is spacious and in general the room is comfortable. The location is good, near the wall, the staff is nice and helpful. Great value for money.

    Stayed in May 2025

  • Reviewed: May 25, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Movie Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Tiny elevator. The hotel is tucked away in a small street making it hard for cars to do pick up/drop off so you have to walk to a Main Street for that. I also found the staff to be ok. They answered my questions but were often unclear and hard to follow. I’ve had better experiences at other hotels for similar pricing in China.

    The room was clean but small. The hotel had many common areas and amenities that we didn’t have time to use but appreciated having available. The location is good and central.

    Stayed in May 2025

  • Reviewed: May 20, 2025

    8.0
    A pleasant stay
    • Leisure trip
    • Family with young children
    • Joy Queen Room
    • Stayed 2 nights

    Friendly staff, clean room, compact, but perfect for a short stay. The location was good.

    Stayed in April 2025

  • Reviewed: May 20, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Movie Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff don't speak English at all, and don't provide much touristic information (map, advise, ...).

    Very close to metro station. Quiet place.

    Stayed in May 2025

  • Reviewed: May 8, 2025

    9.0
    Lovely little place
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very hard bed

    The location and the property was clean and staff were helpful.

    Stayed in April 2025

  • Reviewed: April 27, 2025

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Movie Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    the room was not clean. Floor with dust in every corner and the bed were super hard. I did complain about the cleaning, but the room was exactly the same when I was back

    Stayed in April 2025

  • Reviewed: April 16, 2025

    9.0
    Comfortable and good location
    • Leisure trip
    • Couple
    • Joy Queen Room
    • Stayed 7 nights
    • Submitted from a mobile device

    There was some road works going on in the street outside, but the staff were kind and changed the room. The gym really just consists of a tread mill, there are no fridges on the room (however lots of shops nearby).

    Very convenient for the city, close to the metro, very good price for the location. Friendly, helpful staff. Lots of street markets and food places nearby.

    Stayed in April 2025

  • Reviewed: April 7, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Joy Queen Room
    • Stayed 5 nights

    location of the hotel is the best value for this hotel. It is about 5 mins walk away from gate C of "dachaishi" station.

    Stayed in April 2025

  • Reviewed: March 25, 2025

    9.0
    Perfect spot at a decent price
    • Leisure trip
    • Couple
    • Joy Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Lovely rooms. Laundry area free to use including detergent! Very easy to get to from the metro station. The area has lots of eateries around. Big bed!

    Stayed in March 2025

  • Reviewed: June 8, 2025

    5.0
    It was inexpensive to stay so I guess we got what we paid for here.
    • Leisure trip
    • Group
    • Joy Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Our toilet leaked around the seal and we had to leave a hand towel around it so it wasn’t running across our whole bathroom. We didn’t even tell the hotel about the leak because it was evident it has been chalked already.

    The location was fine except there was some major street work that created a hazard. Not the hotel’s fault, but made the walk right by the hotel a bit hazardous.

    Stayed in June 2025

  • Reviewed: May 31, 2025

    10
    Stay here to stay close to city attractions
    • Leisure trip
    • Solo traveler
    • Joy Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The location is close to most city attractions. It is close to Xi’an railway station so easy to catch the overnight trains to elsewhere.. even my highspeed train to Beijing was also from same station. I had left my wrist watch when i checked out the staff have informed me the same and are arranging it to be delivered to me to my beijing hotel.

    Stayed in May 2025

  • Reviewed: May 28, 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Joy Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was not clean. The floor was extremely dirty. I asked them to clean it as i felt discussed to walk with no shoes or take a bath but they never did it. The mattress was not comfortable at all. I don't recommend this hotel.

    Stayed in May 2025

  • Reviewed: May 27, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Joy Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great little hotel. Beautiful and comfortable room. Great shower. Helpful staff.

    Stayed in May 2025

  • Reviewed: May 13, 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Joy Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The whole room had a really bad smell of cigarettes, which we couldn’t get rid of.

    The stuff was helpful and nice. We haven’t had a fridge in our room and they brought the whole fridge to us in the middle of night. Also, good location, close to Xi’an Metro.

    Stayed in May 2025

Showing 1 - 25

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