We stayed in a superior room on the 25th floor, which was an amazing room with an even more amazing view. We were greeted in the hotel lobby by a porter, who kindly took our luggage while we checked in. At first, we were checked into a very old and rather small room on the 8th floor, despite having booked a superior room that was advertised very differently online. It left us feeling quite underwhelmed, especially since it was our first time in Shanghai and we’d been so excited to stay here ever since booking back in March. After speaking with the receptionist, she kindly told us our room would be changed the next day. The new room, on the 25th floor, completely transformed our experience at the hotel. We slept like babies for all four nights. Extremely comfortable beds, powerful air conditioning, and for once, no noise from neighbouring rooms. I’d definitely recommend this hotel, and we’ll certainly be staying here again on our next visit to Shanghai.

Stayed in August 2025

Bathroom - it will be better if the shower area has a door.

The location which is very near to metro and shopping area. Very convenient and accessible.

Stayed in August 2025

Did not have negatives!

Location is the best, staff is friendly and extremely helpful. Breakfast is amazing. Comfortable bed and spacious room. We had a really wonderful stay - Thank you very much!!!

Stayed in August 2025

No

The location is perfect, near subway

Stayed in July 2025

Absolutely everything , it’s my 2nd time here and definitely not the last one!

Stayed in August 2025

Nothing

Great location. Amazing views of Downtown Shanghai. Able to accommodate a late check out.

Stayed in August 2025

Nothing. This hotel is perfectn

The staff were very friendly. The room was very clean with an amazing view. Would highly recommend.

Stayed in August 2025

The room was spatious, the restaurant and the bar amazing, the view from the outside also

Stayed in August 2025

Slow wifi.

The staff at the reception was very helpful and professional. We were assisted by Judy.

Stayed in August 2025

A bit too busy and too big for my taste, a bit too noisy (5th floor), old dark furniture.

Great location, very comfortable

Stayed in August 2025

Staff very friendly, Matt at the reception was very helpful. Great location and very nice rooms.

Stayed in August 2025

crowded all the time

Location is perfect. Staff are helpful. New World mall is linked with hotel. Around Half an hour enjoyable walk to the Bund. cafes and restaurants in walking distance.

Stayed in August 2025

The staff could be more friendly, a warm smile always help when you have just arrived from the other side of the globe after a long flight. Also the carpet in the room had a very bad smell.

Classic Radisson experience, the family suite was huge and we had a great view of the park. We also used the pool, very relaxing after a long day of walk. The bed is very comfortable and the pillows are the best we ever had.

Stayed in July 2025

I liked everything

So central, everything was walking distance and the staff were so lovely

Stayed in August 2025

Nothing to say here. Everything went beyond my expectations.

Everything was excellent - I got a room upgrade on arrival, it had an amazing view of the city. Shower was good, bed was comfy, very clean room, staff were friendly, the location is excellent. AMAZING breakfast! Thank you for everything.

Stayed in August 2025

One of the next doors rooms were smoking and the odor in our room made us switch our room and it was so inconvenient.

Location was amazing. Staff were friendly specially the manager Gary was so helpful supporting the guests all the way. Overall we enjoyed our stay.

Stayed in July 2025

Not much could be better. Pool was nice and had a good view.

Hotel far exceeded my expectations for my 3 day stay in Shanghai with my adult son. Location was fabulous. People's Square exit 7 was just yards from the hotel and although I initially considered staying on the Bund or in Pudong, I am so so pleased we chose Radisson Blu. Hotel room was larger than we thought and Hailie at reception was superb in kindly offering us an upgrade which we were most grateful for. First night we had drinks in the 47th floor bar and then dinner on 45th floor restaurant - we didn't intend to stay but the view of Pudong nightscape from 45 floors was just amazing. Wonderful (and very extensive) breakfast buffet again way exceeded expectations and for equivalent of c £18GBP, you just have to try it. location very easy for both airports because Line 2 runs from Pudong to Hongqao airports, with People's Square almost perfectly half way.

Stayed in August 2025

nothing

Amazing location and beautiful view is truly a game changer, plus the room was very clean and comfortable

Stayed in August 2025

Staff service was exceptional. Stayed in Radisson Blu before but not in business class. Cathy took the extra efforts to make my stay very enjoyable and arranged room transfers making me extend my days at the Radisson though Booking.com

Stayed in August 2025

I had a wonderful stay at this hotel. It has an excellent location at People's Square, right next to the metro. The hotel itself is top-notch, with state-of-the-art facilities that made my visit even better.

Stayed in August 2025

Nothing specific but I wish the rooms are renewed. They feel a bit outdated

Perfect location

Stayed in June 2025

None

Everything

Stayed in August 2025

nothing

The breakfast was insanely good, so much choice including chefs on site for western and asian food choices. Allow 3 hours a day to enjoy its immenseness. Location is right next to Peoples Square metro you just cross the road or come in through the New World Mall underpass access to avoid the road crossing. A short hop to Nanjking road, shopping precinct try the 47th floor bar for a full city view and obviously drinks,

Stayed in August 2025

Nothing

Everything. Next to people square and nanjing pedestrian street.

Stayed in August 2025