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Reviews of Edificio Helena

Carrera 36 # 54-54 , La Candelaria, 050013 Medellín, Colombia

#125 of 514 vacation rentals in Medellín

Guests' Choice

Review Score

Based on 118 apartment reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.0

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.5

  • Free Wifi

    8.1

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Showing 1 - 25

  • Reviewed: November 9, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Only a couple of things: the shower kept on going from boiling to freezing which was a bit annoying. Also, there were loads of mini ants in the kitchen and they went in our drinks.

    The bed was super comfortable. The apartment was a good size and was very nice. Good location and the breakfast was very tasty and fresh.

    Stayed in November 2025

  • Reviewed: October 24, 2025

    9.0
    Totally recommended
    • Business trip
    • Solo traveler
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    Windows are not sound proof at all so you can hear everything around but at night it starts to be quiet

    Great staff Delicious breakfast View from terrace is amazing Jaccuzi and kind of sauna Small gym

    Stayed in October 2025

  • Reviewed: August 27, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    The room is very dark, very basic, and noisy too

    Very friendly and helpful reception staff. Breakfast is basic but ok, the view from the breakfast restaurant is good.

    Stayed in July 2025

  • Reviewed: July 2, 2025

    8.0
    Just what we needed !!
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 5 nights

    I could not stay longer!

    The personnel where very helpful and welling to assist in everything. The location was perfect for what i needed so i saved money on transportation and that was a plus for me :) The breakfast was good!

    Stayed in July 2025

  • Reviewed: June 29, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights

    Did not like the location. Many reviews said the location was good, but it is away from the nicer area of medellin.

    It was confortable for the 4 of us.

    Stayed in June 2025

  • Reviewed: June 1, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    The receptionist guy my personal number to the taxi driver what I don’t like he should not share my personal number and my personal details to anyone!

    It was good value of money

    Stayed in May 2025

  • Reviewed: January 2, 2025

    8.0
    I would stay there again if I go back to Medellin
    • Leisure trip
    • Solo traveler
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Some cutlery missing, a chair was missing once . Checking that room is complete should be done while cleaning. Otherwise the place was clean

    Good location and practical for those who want to get some prepared meals. Isabella was very kind, attentive and helpful staff member

    Stayed in December 2024

  • Reviewed: December 16, 2024

    9.0
    Awesome place to stay and a very quiet and safe area.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    The only thing I will suggest is to take a look at the hot/cold water in the unit. Also, have some snacks or appetizers at the penthouse area so guest don’t have to order from outside while in the property

    The property was awesome and very clean. Staff was very responsive thru WhatsApp. Facilities very well clean. The penthouse is awesome and has multiple activities including jacuzzi, small gym, good view, and others. I will recommend this place every time.

    Stayed in December 2024

  • Reviewed: November 16, 2024

    9.0
    Great value for money. Everything we needed for a comfortable stay.
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Music/tv sounds from terrace during the day.

    Had everything we needed for a comfortable stay. A local supermarket right next door and located within easy reach of metro train. Very clean and secure premises. A free jacuzzi and sauna. Paid washer and dryer. Fantastic breakfast! Fantastic staff. Fantastic views of the city from the terrace.

    Stayed in November 2024

  • Reviewed: October 27, 2024

    8.0
    We were there for three days to see Medellín and Guatapé, very reasonably priced and clean, including breakfast.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Clean and comfortable, the staff were very friendly and helpful.

    Stayed in October 2024

  • Reviewed: September 25, 2024

    9.0
    Secure building.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Need better and more fans the rooms are to closed, no good ventilation.

    Very secure, nice view from the dining area.

    Stayed in September 2024

  • Reviewed: September 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    a lot noise on the floor at night... seems another person drunk in his room, and he was arguing with another person's 2 am to 5pm, but sides that particular problem with that person, everything was fine

    i love everything the services of the staff and the food !!

    Stayed in September 2024

  • Reviewed: August 5, 2024

    8.0
    Excellent value and a great location
    • Leisure trip
    • Couple
    • Superior Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    The TV screen in my room was damaged and unusable. The sauna was out of action but was still advertised.

    Free breakfast. Very good service and food Jacuzzi on the terrace Staff very nice

    Stayed in August 2024

  • Reviewed: June 24, 2024

    7.0
    Good hotel for a week, not for longer stays.
    • Business trip
    • Solo traveler
    • Deluxe Apartment
    • Stayed 42 nights

    My bathroom was too small and they were insects coming through the wall in the kitchen so bear that in mind if you are cooking. Also there was no air conditioning and I was left with a fan that is not powerful enough.

    The breakfast was pretty good and had good options albeit limited. My studio was large and included TV for entertainment.

    Stayed in April 2024

  • Reviewed: June 8, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    No tenian tv por cable

    La atencion

    Stayed in June 2024

  • Reviewed: April 24, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    temperamental got water, shower from the cealing, not ideal if you want to wash a todeller or if you don't want to wash your hair

    The apartament was basic. Breakfast was also basic however the great views made up for it. Washing machine and dryer for some small fee în the comunal area.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Didn't get to try the restaurant there was some construction but I would love to next trip

    Overall good experience

    Stayed in March 2024

  • Reviewed: April 8, 2024

    8.0
    It was a pleasant stay
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 5 nights

    when I came I didn't know that I have to go upstair to check inn

    the security of the building

    Stayed in April 2024

  • Reviewed: February 29, 2024

    8.0
    Good
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    No air-conditioning

    Stayed in February 2024

  • Reviewed: February 7, 2024

    7.0
    Normal place to stay a couple of nights
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Location and cleaning

    Good space and private parking

    Stayed in January 2024

  • Reviewed: February 2, 2024

    7.0
    Its great location for long term stay and you build your comfort I would stay again now I know what
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night

    there was no ac and the locks were difficult

    the location was eperfect

    Stayed in January 2024

  • Reviewed: January 4, 2024

    7.0
    Edificio
    • Leisure trip
    • Solo traveler
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    The room itself didn't have a lot of airflow. I would prefer a private balcony.

    Loved the penthouse area. Didn't do the jaccuzi. The elevator and staff were refreshing.

    Stayed in January 2024

  • Reviewed: January 2, 2024

    9.0
    It was great
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    I honestly have no complaints

    The breakfast was great and the staff was always helpful. Even though I couldn't speak English everyone was very patient and courteous while I toggled between Google Translate.

    Stayed in January 2024

  • Reviewed: November 29, 2023

    9.0
    Excellent value, great for group travels, friendly staff. Would recommend if you do not mind a little bit more noise fro
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Noise from the street…

    Price, cleanliness, friendly staff, location, modern decor, good for traveling with the group. Very safe, easy check in.

    Stayed in November 2023

Showing 1 - 25

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