The traffic noise

We enjoyed our stay, abd the breakfast!

Stayed in February 2023

No spa or pool

Central location

Stayed in February 2023

everything is very clean restaurant in the lobby and the delivery service is fast and excellent

the service of the bellboy receptionist and maids is excellent

Stayed in February 2023

The staffs were very helpful The breakfast was very good

Stayed in January 2023

The noise and congestion in the Centro is a plus and minus. Many inexpensive stores in the El Hueco area but very crowded.

I have stayed at this hotel many times over the years and always liked it. Staff is always helpful and friendly. Rooms are big and clean compared to others in Medellin or Bogota I have stayed recently and before. Good location in the heart of the Centro.

Stayed in January 2023

The location. Very old furniture

The building

Stayed in December 2022

I thought it was too bad that the neighborhood had become sketchy.

Location was great being steps from Plaza Botero, Museum of Antioquia and the Palace but felt sketchy at night. During the day, the area is better.

Stayed in January 2023

Tiredness of hotel, no facilities any more

Room 101 with stunning view

Stayed in November 2022

Everything. From staff to the rooms, the elevators the bathroom the facilities.

it’s price

Stayed in September 2022

a few bums and beggars in vicinity

Big Time. Friendly and helpful staff. Safe and comfortable. security on site ready to kick butt

Stayed in November 2022

Staff very rude , Location right downtown and very noisy. Room unclean and breakfast awful.

There is nothing to like at this hotel. .

Stayed in November 2022

Although the rooms appeared well-kept, we found cockroaches in our room. Staff was very kind and switched us to another one, but we found more there as well. Area is very sketchy, despite being a tourist attraction (Botero sculptures and museum), both during the day and specially at night. Also, very loud all night long. Every day they cleaned they threw away our barely used bar soap.

Staff was fantastic and helped us when we needed some assistance to change rooms. Rooms were quite large and comfortable. They provide toiletries, a safe and a fridge. They offer buffet breakfast - a couple of pieces of fruit OR cereal (can’t have both), meat, eggs, and white bread. As I have dietary restrictions it was hard to have a proper breakfast with the selection and restrictions, but most people would find it ok. it’s located next to a subway station which is convenient if you want to use public transport to move around. Ubers are also super cheap to go anywhere around Medellin.

Stayed in September 2022

Night time area little bad

The staff and location long as you only out in the day time

Stayed in September 2022

the location and the excellent attention the staff

Stayed in September 2022

Room pictures on their website do not reflect the reality! On the tenth floor room one has to run water 10 minutes before it gets hot. Ecological?

Breakfast OK.

Stayed in September 2022

EXCELLENT ATTENTION

Stayed in September 2022

The hotel is in disrepair and could use a lot of updates. For example, the windows only keep the rain out. Besides that, they're useless at keeping the noise out of your room and the hotel is in a very noisy part of the downtown area. There are homeless people sleeping on the sidewalks of the hotel and surrounding areas.

The staff is friendly and helpful. Chris did an excellent job helping me. The view from higher floors is also nice.

Stayed in September 2022

During the day, it's one of the most interesting neighborhoods in Medellin, but it becomes seedy at night - take an Uber or taxi if you go out after dark.

When Jude Law's character visited the Grand Budapest Hotel in 1968, he described it as being "by that time, decidedly out of-fashion; and it had already begun its descent into shabbiness and eventual demolition." The describes this hotel perfectly. When it was built in the early 1940s by Paul Williams, the architect behind the Beverly Hills Hotel and numerous celebrity homes, it was the jewel of the city. The salons, part of the lobby, and public spaces have now been transformed into a food court, call center, and dollar store, but thanks to the numerous historical photos throughout the building you can mentally reconstruct what it used to look like. The service is impeccable, as if nobody has bothered to inform the staff that the hotel had fallen onto hard times. It's worth the stay just to explore the building's nooks, crannies, and architectural details. While exploring, take a trip to the 10th floor and take in the view from the balcony off the elevator lobby - it's where the city's Wikipedia photo was taken.

Stayed in August 2022

location

main historic street

Stayed in July 2022

The hotel is en El Centro and too many homeless and prostitute around the hotel. The outside of the/area smell really bad. Saw two roaches in my room

Location. Breakfast was really good

Stayed in July 2022

The hotel is run down, looks like they haven’t remodeled since it was built. Everything is old and not well kept. The area is sketchy and incredibly busy, loud music was playing late into the night and it could be heard in the rooms even from the 8th floor. The train passes right in front of the hotel and could be heard every like 10-20 minutes. My parents’ room had roaches, they found two on their bed. Also, as I mentioned, the location is busy which means traffic is insane. If you are taking Ubers or Taxis, work in anywhere between 30 minutes + to get to whatever touristy locations/points of interest you plan to visit.

The staff was kind and very helpful.

Stayed in July 2022

The room looked old and unmaintained. I had no air conditioning for the two nights I was there. I found two cockroaches in the room.

the location, but I feel unsafe .

Stayed in July 2022

The Hotel is in downtown Medellin and it's one of the oldest hotels in Medellin. When I arrived at the hotel I noticed people hanging out by the front door, some in wheelchairs, some looked homeless and some just sitting there in front of the hotel, not a good first impression. I found out that this hotel has a partnership with the local hospital to house patients as well. After one day I checked out and stayed at another hotel ( I did not feel safe). The owners should gut this hotel and start over.

The front desk attendants were very helpful and nice.

Stayed in July 2022

The hotel is really really old. You can tell it saw better days. Everything seems clean but the walls and corridors reek to old decrepit construction.

Location, if you need to visit the city centre, you will be at the very heart of the city. Mind you, this is worse than L.A. downtown or even Bogotá. Do not step outside of the hotel after 5:30 pm. Afterdark, most Medellín streets are a no-go zone.

Stayed in July 2022

Nothing to make a remark on.

The location is good, but it is downtown so it is chaotic and probably not very safe at night. The room was tidy, spacious and nice. Ask for one in the last floors and not facing the main street. Breakfast was Ok.

Stayed in July 2022