Reviews of Hotel Cibeles Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
De la Universidad Nacional 1 km sobre carretera a San Rafael, 52-3000 Heredia, Costa Rica
#3 of 5 hotels in Heredia
Guests' ChoiceReview Score
Based on 135 hotel reviews
8.0Score breakdown
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Cleanliness
8.6
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Comfort
8.4
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Location
8.6
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Facilities
8.1
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Staff
8.8
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Value for money
8.1
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Free Wifi
7.9
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Reviewed: April 26, 2024
Domien
Belgium16 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 6 nights
- • Submitted from a mobile device
Walls are very thin...you hear neighbors talking...
Staff
Stayed in April 2024
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Reviewed: March 5, 2024
Belinda
United States of America8 Reviews8.0“Clean and pleasant room with comfortable bed. Staff very friendly and helpful”- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
I paid 11$ for breakfast and it was really not that great. It was convenient but really not worth the money. I should have gone to a coffee shop Everything is pretty simple and out dated which is sad because the grounds are very pretty
The grounds were pretty with lots of flowering plants growing and grassy areas to hang out in. There is a pool that is pretty as well. I would stay here again for the price and the location I needed to be.
Stayed in March 2024
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Reviewed: March 4, 2024
Susan
United States of America26 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The accommodations in the standard room are very basic. But still good value considering other factors. Be aware, there are few options for lunch or dinner within walking distance.
Clean, convenient location, secure parking. Lovely pool area though we did not personally take advantage. Very pleasant and helpful staff in reception, and the Chef Marcos provided a lovely breakfast.
Stayed in February 2024
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Reviewed: February 16, 2024
Gavin
Australia27 Reviews13 helpful votes9.0“Nice 3 star hotel, would stay again”- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 2 nights
Nice hotel, great breakfast , good pool. Walking distance to Heredia. Would stay again
Stayed in February 2024
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Reviewed: February 6, 2024
Philip
United States of America14 Reviews1 helpful vote7.0“Good value. Would stay again”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
Bedside lamps for reading in bed. Ice machine available for general use.
Room very comfy... no a/c needed since outside air is comfortably cool. Easy walking distance into San Raphael and local resturants. Easy drive to surrounding urban areas for any activity. Tico breakfast was very good, well prepared, with good, friendly service. In-room coffee was very good, too.
Stayed in February 2024
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Reviewed: January 24, 2024
Atef
Switzerland67 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Everything was good
Everything was good
Stayed in January 2024
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Reviewed: January 4, 2024
Roughneen
United Kingdom3 Reviews1 helpful vote7.0“Good, but could have been better.”- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 4 nights
Could use more coat hangers and a bin. One day there was no power so unable to use coffee maker, lights or tv with no apologies offered.
Clean, comfortable room and bed
Stayed in January 2024
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Reviewed: December 11, 2023
Danny
United Kingdom44 Reviews9 helpful votes8.0“Nice cool night”- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Unfortunately you can hear everything from the next door room
Big rooms and just far enough out of town .. Bed and pillows were comfortable and had a good nights sleep!
Stayed in December 2023
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Reviewed: October 28, 2023
Ed
United States of America22 Reviews2 helpful votes8.0Very Good- • Solo traveler
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Couple minor repairs in progress (electric sockets moved and wall patching incomplete).
Had to take care of some things for my residency and this was close to the CCSS office. Liked the woodwork of the room's ceiling. Bed was comfortable.
Stayed in October 2023
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Reviewed: September 7, 2023
Jorge
Costa Rica6 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Good parking and nice to relax time
Stayed in September 2023
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Reviewed: September 6, 2023
Donald
United States of America26 Reviews9.0“Beautiful place to stay!”- • Business trip
- • Group
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Everyone that works there is very kind
Stayed in September 2023
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Reviewed: July 29, 2023
Luuk
Netherlands38 Reviews1 helpful vote7.0“Great staff, rest was not that great”- • Leisure trip
- • Travelers with friends
- • Junior Suite
- • Stayed 1 night
- • Submitted from a mobile device
Rooster that woke us at 4 am. The junior suite that we booked was supposed to have 2 queen sized beds. I think they 'upgraded' a regular room with an extra 1p bed.
Staff was excellent en very helpful
Stayed in July 2023
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Reviewed: July 25, 2023
Farrell
United States of America12 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • Superior Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
The room front door key lock I had trouble opening do to operator error on me.
The room was big, had microwave, refrigerator, shower, large tub and very comfortable queen bed. Towels replaced and the room was cleaned every day. Coffee maker with daily supplies if coffee and packaged sugar and creamer. Pool looked inviting and the grounds were well kept. Private gate and guard .
Stayed in July 2023
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Reviewed: June 6, 2023
Jake
United States of America3 Reviews7.0“Enjoyed our stay.”- • Leisure trip
- • Group
- • Junior Suite
- • Stayed 3 nights
The room had a fan, but no air conditioning.
The room was very clean. The beds were comfortable. The in room coffee was good.
Stayed in May 2023
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Reviewed: June 2, 2023
Marybeth
United States of America15 Reviews2 helpful votes8.0“Nice rooms & grounds”- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 1 night
Long walk to a restaurant for dinner. Breakfast was an extra $11 and it was just ok. I'd definitely plan to eat elsewhere next time. Wish there was more outdoor seating in the shade.
Very reasonable through Booking.com. Staff was very nice, grounds are very lovely. Did not swim or use jacuzzi but they looked nice. Room was very attractive, clean, and spacious. Nice, hot shower. Good wifi connectivity, but only in the rooms and near the office. Great place for a wedding, convention, or family reunion!
Stayed in June 2023
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Reviewed: May 4, 2023
Raigo
Estonia22 Reviews9.0“Nice hotel”- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Little bit expensive - had to pay breakfast additionally and tax was added to the presented price. Location is not very centric, need to take taxi to come and go.
Nice room, nice building complex, nice breakfast. Very secure hotel - they closed the gate in the evening. They also had a gym, although I did not use, but I saw people exercising.
Stayed in May 2023
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Reviewed: April 17, 2023
Joseph
Canada6 Reviews7.0Good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
tiny bathroom. wifi only works outside the room.
Stayed in February 2023
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Reviewed: April 10, 2023
Alejandra
Switzerland5 Reviews7.0Good- • Leisure trip
- • Group
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Coffee maker's cable couldn't reach the plug in
Green areas and Bed
Stayed in March 2023
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Reviewed: February 27, 2023
Stroud
United States of America2 Reviews8.0“Quick and easy.”- • Leisure trip
- • Group
- • Standard Double Room
- • Stayed 1 night
Location was super convenient for me, and there didn't seem to be many other options available. Everything went smoothly. Nice to have a fridge in my room.
Stayed in February 2023
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Reviewed: February 14, 2023
Celso
Dominican Republic6 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Best hotel in Heredia, quiet zone, nice sleep, comodations as spected and pictered.
Stayed in February 2023
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Reviewed: January 23, 2023
Andy
Costa Rica2 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
There were ants in the room, any unattended food will have ants in 20 minutes or so. There was only one trash can, the one in the bathroom and very small but not a big deal.
The coffemaker in the room it's a great idea. You can ask for uber eats directly to the door of your room. Pool was very nice and clean. The staff would not bother you at all, lots of privacy. The staff was very nice all the time.
Stayed in January 2023
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Reviewed: January 15, 2023
Fischer
United States of America4 Reviews7.0“Really friendy. Best place we saw in Heredia (which is 30 min or more from downtown St Jose.”- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 5 nights
Hot water and wifi were intermittent.
Friendly, old fashioned Costa Rica before it got fancy.
Stayed in January 2023
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Reviewed: January 9, 2023
Frank
Costa Rica9 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
They don't have lunch and dinner service
Everything
Stayed in December 2022
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Reviewed: August 29, 2022
Michael
United States of America64 Reviews3 helpful votes7.0“OK for overnight”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
its an event venue with 5 or 6 ballrooms. Although the music stopped at 10pm Saturday night itcoukd be disturbing to some. TV EAS ridiculously high above window.
location and price
Stayed in August 2022
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