Hardenbergstr. 21, Charlottenburg-Wilmersdorf, 10623 Berlin, Germany
#209 of 534 hotels in Berlin
Guests' ChoiceBased on 1580 hotel reviews
8.3Cleanliness
8.7
Comfort
8.5
Location
9.2
Facilities
8.3
Staff
9.0
Value for money
8.6
Free Wifi
7.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: February 23, 2025
Edward
United KingdomWiFi poor. Beds uncomfortable
Location. Staff friendly.
Stayed in February 2025
Reviewed: February 20, 2025
Andrei
RomaniaNot much to say here, maybe some disposable flip-flops to walk around the room and a mini-fridge would be nice, but at this price point there is not much to argue about.
Spacious, clean room with all the basic facilities and a great price. The zone where it’s located is quite ok too
Stayed in February 2025
Reviewed: February 17, 2025
Heiko
SpainSadly our bathroom sink was blocked and didn't get fixed during our stay.
Lovely and clean place, perfect location, staff was super friendly, room was very very large. You get a lot of value for your money!
Stayed in February 2025
Reviewed: February 11, 2025
Mahmoud
EgyptMy room was faraway for reception
Location is was perfect and clean
Stayed in February 2025
Reviewed: February 9, 2025
M
CanadaWIFI was not working well
Clean room, friendly staff, and great location to transportation!
Stayed in January 2025
Reviewed: February 8, 2025
Tinghui
Chinano fridge
so well connected. S and U lines, direact to airport and train stations. very good sound proof. easy to go to messe berlin. and have a front door and back door.
Stayed in February 2025
Reviewed: February 5, 2025
Doğa
PortugalThe only problem was the heating system. The room was a bit cold.
The hotel is located in good area. Access to the public transportation is really easy. Staff was nice, room was clean.
Stayed in February 2025
Reviewed: February 2, 2025
Rhys
Australiacleaner ignored the do not disturb sign one day, the heater didn't work in the English setting, only the German. bunk beds weren't the most comfortable but did the job
loved the location! the bathroom was spacious and very clean, the breakfast was actually quite nice plus Starbucks inside the hotel is always a bonus. great views from the higher floors. 24/7 staff is very helpful.
Stayed in December 2024
Reviewed: February 1, 2025
Matthew
United KingdomThe room's WiFi is not working properly.
Excellent location. Very close to the train and metro stations. Friendly and helpful staff. Very clean.
Stayed in January 2025
Reviewed: January 24, 2025
Indre
LithuaniaWe were traveling in winter time (with 3 kids), so inside the room it was really cold. We tried to heat with airconditioning, however unsuccesfully
Great location, nice room for a big family.
Stayed in December 2024
Reviewed: January 23, 2025
Aleksandra
PolandI chose Aletto as I stayed in the other one in Berlin several times and it’s much cozier. This one is just ok, but for one night. There’s no ventilation in the bathroom, I guess it’s the biggest minus. Private parking is close, but since it’s near the train station you have to go the 7th floor to find space.
Very close to the metro station. Staff is nice
Stayed in December 2024
Reviewed: January 17, 2025
Christian
United KingdomThe first room on the 6th floor but they changed it for me
Friendly staff
Stayed in December 2024
Reviewed: January 15, 2025
Fulya
TurkeyI received a huge room for the first time here and it was very comfortable. Especially when I travel solo I will always choose aletto to stay. The location is very central for me and my plans.
Stayed in November 2024
Reviewed: January 13, 2025
Maria
NetherlandsMore parking spots. We parked at the parking lot close to the metro station but it was relatively expensive.
The hotel is located in a commercial area, very close to a metro station, many stores and beautiful landmarks in the city. There was one of the most beautiful Christmas markets just 200 m away. This hotel will be my preferred every time I visit Berlin.
Stayed in December 2024
Reviewed: January 3, 2025
Karatelpek
GeorgiaWifi was terrible. Especially when the hotel filled up around New year's.
Great location, nice common area, friendly staff. Good Starbucks coffee for sale.
Stayed in January 2025
Reviewed: December 29, 2024
Arlind
AlbaniaI would recommend a better room lighting.
One of the few hotels where a 5 person family can stay together in one room. The room was spacious and offered two bunk beds + a double bed which was very convenient for our family. Great location, with access to the S-Bahn, U-Bahn, Regional Bahn and bus services which can lead you to any place in Berlin. Many city attractions can be reached also in walking distance from the hotel location for example, the Berlin Zoo, one of the main shopping streets - Kurfürstendamm, etc.. Will definitely consider this hotel next time my family and I will visit Berlin again.
Stayed in December 2024
Reviewed: December 29, 2024
Oskars
LatviaRoom was quite small, I would expect a little bigger room for six beds.
Location was quite good, everything was accessible.
Stayed in December 2024
Reviewed: December 28, 2024
Maher
GermanyToo expensive against what we have in room
Location
Stayed in December 2024
Reviewed: December 27, 2024
Kristina
BelgiumPillows were really small and we could only get one extra pillow. The room so tiny, tv was android and normally had option for youtube and netflix, but non of that was posible to connect. also not posible to stream from the android phone. Had to watch all german speaking programs without option to put english subtitles.Parking they say was 18 eu per 24 hours but we had to pay for 3 night stay even if we stayed just for 2 nights. But we were glad we got it anyway. Reservation normally can be only done when you arrive if they have available spots. Duvet was alliteration to short for my partner. So if you are a tall person it can be some problem. He's 1.91 mwe didn't see any wending masines or stations for hot/cold drinks upstairs. We stayed on the top floor and in cold winter evening would off be happy to have a warm drink without going all way down, especially that I was getting sick and didn't want to go to the bar.. wending mashine with worm drinks could off been highly appreciated. I understand it's a big city and the prices are high, but honestly I would recomend to stay outside the city where there are free parking option and just drive and pay parking in the center for half day instead. We went to the center there were enough parking spots and that was christmas, busy days for Christmas markets. I only would recomend this hotel for ppl without cars.
Comfy matrasses, clean room, clean bedsheets, good breakfast, good location
Stayed in December 2024
Reviewed: December 27, 2024
Sarah
United KingdomCleanliness could have been better in the room
Good property with the required essentials. Great free service for storing luggage after check out in luggage room with lockers.
Stayed in December 2024
Reviewed: December 18, 2024
Ünlü
TurkeyThe corridor was too long and our room was too far from the elevator.
Very good location, 1min to metro station. You can go to the airport by one train(S9) Very close to market and good place for shopping
Stayed in December 2024
Reviewed: December 9, 2024
Teti
IndonesiaSize of the rooms, barely bigger than beds inside. Also, to not be able to prepare coffee in the room - sure, there was Starbucks on the ground ,but who goes to Starbucks in pyjamas? Also, too soft bed matteraces ..
Location, staff
Stayed in December 2024
Reviewed: December 4, 2024
Anton
UkraineThe lcoation is outstanding! Everythng else is just great: the rooms are fresh-renovated and clean, beds are comfy, the rooms have everything you need (including the safe locker). Overall we were very satisfied! We just expected the entire room to be a little bigger, but that did not spoil an overall impression of the place, highly recommended! Special thjanks to the personnel: they are always there (on reception) and are very helpful!
Stayed in December 2024
Reviewed: November 28, 2024
Sridhar
Czech RepublicPrices didnt seem right for the room facilities that were provided, breakfast was expensive for the spread that was provided, no parking facility inside the hotel premises.
Central location and very accessible to tourist spots, many nearby restaurant options, big street parking available but paid, Bunk beds for kids, Billiards near the bar was cool.
Stayed in September 2024
Reviewed: November 28, 2024
Dennis
AustraliaLack of tv Chanels in English and not even the Berlin TV Chanel
Very good
Stayed in November 2024
Hammamet, Tunisia
Magione, Italy
Ragusa, Italy
Andalo, Italy
Bogotá, Colombia
Fouras, France
Ban Pa Khlok, Thailand
Bamberg, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content