They didn’t informed us about the room for the reparations.

Good location👍

Stayed in June 2025

few working employees, queued many times (several times waited for my keys when returned back from our daily trips (Lübeck, Lüneburg, Stade, Bremen and Schwerig) and also for my baggages when we were in a hurry to the airport!), breakfast same all day, junkees on the street nearby, room was a little dusty (carpets were not the cleanest)

location is excellent, our room faced the backyard and therefore it was very calm, breakfast enough, daily cleaning, good wifi, good heating

Stayed in April 2025

The area and people around

Central location because by the train station. But the train station area is not the prettiest one… and not the safest one. The room was good and clean. The hotel itself is old school and I love it. Also buffet breakfast had everything you need in the morning. Good quality for a price.

Stayed in March 2025

The receptionist who checked me in wasn't very pleasant, she didn't smile or seem like she was interested in her job at all. There is no atmosphere in reception. It lacks a hotel bar and somewhere nice to sit and relax.

The breakfast was simple but very nice and well presented, the breakfast staff were nice and attentive. The room was very clean and the location is very good. The vending machines in the reception area are very convenient in the evenings as you don't have to leave the hotel to get snacks or drinks.

Stayed in March 2025

No amenities, breakfast, room sizes

Location

Stayed in April 2025

Nice room. Friendly staff. Good breakfast.

Stayed in April 2025

Extremely less power connections points in the room. And strange location for the only one next to the bed.

Stuff , location and breakfast.

Stayed in January 2025

Neighbourhood is rough, not the safest

Good location, close to transport links

Stayed in February 2025

Terrible location. Homeless people and drug dealers outside and very dirty street. We were frightened in this area

Clean and comfortable beds nice breakfast

Stayed in January 2025

The corridor outside my room was a little noisy, during the day when the chambermaids were working. but if your out and about this would not be a problem.

The hotel it Ideally located for Hauptbahnhof, making it easy to navigate around Hamburg, especially to and from the Airport. It is spotlessly clean and the staff are polite and efficient. Breakfast was great and plentiful.

Stayed in December 2024

The hotel has really old furniture and is not very comfortable. The breakfast is also very simple. For the same price there are newer hotels with better breakfast.

Despite the old furniture, it was clean. The staff were courteous and helpful.

Stayed in January 2025

The bathroom was dirty. A few hairs here and there that did not belong to us. You could see dust around the room in areas where it is easy to see from any angel.

The location

Stayed in January 2025

The receptionists were very nice. Amazing location.

Stayed in January 2025

There's nothing fun about the breakfast. Chocolate milk (that you have to ask for), is very tasteless and there are no croissants, pastries or viennoiseries or other fun stuff. Just the plain basics.

just ok value for money

Stayed in December 2024

Stayed at first floor and if you are sensitive to sounds you should know that you can hear the undergrund subway/ train.

Close to the subway

Stayed in January 2025

The size of the bed.

The staff, welcoming, professional, forthcoming and polite.

Stayed in December 2024

I got my invoice only when requested at the departure.

Hotell was easy to find, 5 min by foot from Central Station.Perfectly situated. Rooms window was to the garden, very quet, could have my window open (4 floor with lift). Very clean, fresh bathroom, conviniet bed with a nice duvet.

Stayed in December 2024

Bar never seemed to be open in the evening but there were several in the vicinity.

Hotel was in a very central location close to all transport links but also walking distance to most attractions. Breakfast was good for continental style. Our room was spacious with a nice bathroom. There was a room safe which was free and easy to use.

Stayed in December 2024

Room a little dusty. Foyer a little underwhelming, unlike the images. City tax added to bill.

Night reception staff very friendly.

Stayed in December 2024

ONE OF THE yOUNG LADY AT RECEPTION (IT WOULD BE GOOD TO IMPROVE HER ENGLISH ) AND ATTITUDE IN GENERAL

THE LOCATION ,THE BREAKFAST WAS ABSOLUTELY GREAT , THE YOUNG GUY AT RECEPTION WAS SHE FRIENDLY AND SKILFFUL , FIRST ROOM WAS GREAT WITH TWO BAD FOR SINGLE AND POSITION AT THE PARK

Stayed in November 2024

The closeness to train station made the location feel unsafe. Personally did not dare walk that street in the afternoon/evening.

The staff were pleasant and helpful, loved the rustic feel to the room, breakfast is pretty solid. Location is convenient to get to centre on foot and close to train station.

Stayed in October 2024

It decor is looking aged

Right next to tge train station. Great breakfast

Stayed in September 2024

The hotel would benefit from renovation, and the rooms are somewhat compact. Additionally, the breakfast offerings could be more varied. While the location is a key advantage that justifies the price, there is room for improvement in the hospitality skills of some staff members at the reception.

The hotel is conveniently located near the central train station, making it easy to find.

Stayed in September 2024

Fleas in first room but we were moved after complaining

Location

Stayed in September 2024

The room was dark because it was on the 1st floor, it smelled a little damp

Location was close to train station, but noisy.

Stayed in September 2024