Kastellstraße 64, 74080 Heilbronn, Germany
#13 of 23 hotels in Heilbronn
Guests' ChoiceBased on 193 hotel reviews
7.8Cleanliness
8.3
Comfort
8.1
Location
7.2
Facilities
8.1
Staff
8.7
Value for money
8.1
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: October 10, 2022
Arunas
LithuaniaEverything was perfect. Good value for money. Very comfortable bed, good breakfast.
Stayed in October 2022
Reviewed: September 6, 2022
Antanas
LithuaniaThe hotel was actually very good and in a quite area. It had everything we needed to rest during our journey with a car. And the guy at the reception was extremely helpful.
Stayed in September 2022
Reviewed: September 4, 2022
Cristina
Romaniaeverything was amazing !
Stayed in September 2022
Reviewed: August 21, 2022
Kupenova
BulgariaWe will never revisit this hotel, and we defiantly do not recommend it!!! We had a very unpleasant welcoming - first, they said that the main hotel building was full so they could accommodate us in their new building. Second, it was said that the air-conditioning is not working in the new building. Nobody told us all this thins earlier, and after 8 hours of driving and late evening arriving, we didn't have a choice but to change the place, so we accepted the offered alternative room. But - the surprises were more than one - there was hair in the beds, no shower gel in the bathroom, there were full ashtrays on the tiny balcony, and the most annoying thing - the air-conditioning actually was working, but on winter mode - so, we had to sleep with our two kids on opened windows - and opened the door, because it was a sweltering July night!!! The other morning, we kindly asked to speak with the manager - a very annoyed woman started to yell at us that we had already accepted the offered room and they would not return any money to us. We were shocked by how this so-called manager behaved, and yes, we are a family from Eastern Europe, but we disagreed with how we were talked to, and we absolutely felt discrimination. And that is why I have already sent our review to the BWH Hotel Group, and we hope that someone will notice all of the described here.
Nothing!
Stayed in July 2022
Reviewed: June 25, 2022
Maureen
United KingdomNothing at all
Great value for money. Spotlessly clean Air conditioning was a bonus
Stayed in June 2022
Reviewed: December 27, 2021
Dragan_bl
GermanyVery good location, very helpful and friendly staff, excellent breakfast, coffee and water free of charger, for sure I will coma back
Stayed in December 2021
Reviewed: October 9, 2021
Brittany
SwitzerlandLocation- industrial location. Not very nice. We also had difficulties with the booking system. Online showed that I could not check in, but ended up charging my credit card twice. By the time we checked out, customer service fixed the issue.
The rooms in general are nice, and the beds are very comfortable.
Stayed in August 2021
Reviewed: August 31, 2021
Stéphane
Czech RepublicThe hotel is lost in a sad quarter and the room was in another building than main hotel. This building was in refurbishing. Means full of dust. The main trouble was not the dust but the noise due to neighbors arround our room. I do recommand it in same condition.
We arrived late at 10 p.m and reception was OK.
Stayed in August 2021
Reviewed: August 5, 2021
Piotr
PolandWe were accomodated in the second building which is not presented in the offer. Some premises were curently under reconstruction. The air-conditioning did not work and it was to hot in the room.
The place is quite calm.
Stayed in August 2021
Reviewed: July 8, 2021
Bugati2006
RomaniaVery dirty and long time not cleaning....
Stayed in July 2021
Reviewed: August 17, 2023
Anonymous
GermanyNothing
Nice hotel service
Stayed in July 2023
Reviewed: February 21, 2024
Przemyslaw
NetherlandsThere are no comments available for this review
Stayed in December 2023
Reviewed: February 6, 2024
Jean-stefan
GermanyThere are no comments available for this review
Stayed in January 2024
Reviewed: February 6, 2024
Jean-stefan
GermanyThere are no comments available for this review
Stayed in December 2023
Reviewed: January 27, 2024
Kunatetnam
Sri LankaThere are no comments available for this review
Stayed in December 2023
Reviewed: January 6, 2024
Diana
RomaniaThere are no comments available for this review
Stayed in January 2024
Reviewed: January 3, 2024
Irina
LithuaniaThere are no comments available for this review
Stayed in December 2023
Reviewed: December 20, 2023
Delarosa84
SwitzerlandThere are no comments available for this review
Stayed in December 2023
Reviewed: December 10, 2023
Jaroslav
Czech RepublicThere are no comments available for this review
Stayed in October 2023
Reviewed: December 7, 2023
Jean-stefan
GermanyThere are no comments available for this review
Stayed in November 2023
Reviewed: November 30, 2023
Zhibin
GermanyThere are no comments available for this review
Stayed in November 2023
Reviewed: November 25, 2023
Hisham
EgyptThere are no comments available for this review
Stayed in November 2023
Reviewed: November 19, 2023
Ahad
United KingdomThere are no comments available for this review
Stayed in November 2023
Reviewed: November 8, 2023
Matthias
SwitzerlandThere are no comments available for this review
Stayed in October 2023
Reviewed: October 29, 2023
Betimk
KosovoThere are no comments available for this review
Stayed in October 2023
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