Reviews of Cityhotel Kaiser Karl Aachen This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Jülicher Strasse 1, 52070 Aachen, Germany
#3 of 43 hotels in Aachen
Guests' ChoiceReview Score
Based on 121 hotel reviews
8.4Score breakdown
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Cleanliness
9.1
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Comfort
8.7
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Location
8.5
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Facilities
8.6
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Staff
9.4
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Value for money
8.3
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Free WiFi
9.2
Verified guest reviews from real Bookers
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Reviewed: April 4, 2024
Masato
Japan14 Reviews1 helpful vote9.0“Very good hotel”- • Leisure trip
- • Solo traveler
- • Business Single Room
- • Stayed 1 night
- • Submitted from a mobile device
Little bit cold.
Totally good
Stayed in March 2024
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Reviewed: March 12, 2024
Arleen
Netherlands96 Reviews8 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 2 nights
no parking, but there is street parking around (sunday is free). no breakfast, but they provide free coffee and tea and you can bring food from the bakery beside the hotel.
room is nice and walking distance to the center and to the spa, but still far enough to be quiet.
Stayed in March 2024
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Reviewed: December 4, 2023
Janet
United Kingdom21 Reviews9.0“A great hotel with exceptional staff”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Duvets could be bigger/ warmer
Coffee and tea provided all day. Great staff
Stayed in November 2023
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Reviewed: December 3, 2023
Janet
United Kingdom21 Reviews9.0“Great place with very friendly, helpful staff”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Duvets could be warmer
Although the hotel doesn’t serve breakfast there were plenty of tables / plates/ cutlery to use and good coffee and tea . Great staff.
Stayed in November 2023
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Reviewed: November 18, 2023
Christoph
United Kingdom2 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • Junior Suite
- • Stayed 3 nights
Really friendly staff. The suite had all amenities for a self catering stay. Room was located to the back so even though the hotel is next to busy street I did not hear a peep of noise.
Stayed in November 2023
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Reviewed: September 26, 2023
Iorwerth
Belgium20 Reviews4 helpful votes8.0Very Good- • Leisure trip
- • Solo traveler
- • Business Single Room
- • Stayed 1 night
Not the hotel's fault as I was there at a very busy time and had the last room available, but next time I would book a larger room and/or a room at the back of the hotel. The windows do have excellent sound isolation though.
Warm and friendly welcome, really appreciated the filtered water machine and the included hot beverages downstairs. Everything was perfectly clean and inviting. Will definitely be back.
Stayed in September 2023
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Reviewed: September 24, 2023
Michael
United Kingdom28 Reviews3 helpful votes7.0“A very good value hotel close to the city centre”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Hotel could have warned us about the long term roadworks outside which caused some difficulties in initially reaching the property and parking. Even though we were on the top floor it was still a bit noisy as it’s on a major junction. However we do live in a village which is very quiet
Location; we could walk into the centre in 15 minutes. Staff were friendly and helpful. It was very clean . On our first morning we found there was no hot water. Staff immediately gave us tokens to use in the excellent bakery next door. By the time we had finished breakfast hot water was available
Stayed in September 2023
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Reviewed: September 5, 2023
Machida
Japan18 Reviews7.0“Generally good.”- • Business trip
- • Group
- • Business Single Room
- • Stayed 1 night
- • Submitted from a mobile device
Massages chair is not good enough.
Very good location in the central city of Aachen.
Stayed in August 2023
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Reviewed: September 3, 2023
Eva
United Kingdom4 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
No parking places
Stayed in September 2023
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Reviewed: August 27, 2023
Arman
Sweden29 Reviews4 helpful votes9.0“Nice hotel with great personnel”- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 2 nights
N/A
Quick and easy check-in and check-out. Friendly, helpful, cheerful personnel, welcoming attitude, good customer care. Free coffee and tea and tables to sit in the canteen area. No breakfast served, but a bakery is just around the corner. Convenient location, easy to come with a car; walking distance from the central station. There are a number of restaurants in that intersection; shopping area and city center are 5 - 10 min. walk away. Rooms are clean, quiet, equipped with good decent quality furniture. Stayed 2 times in this hotel with very positive experience.
Stayed in August 2023
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Reviewed: August 15, 2023
Vincent
Germany2 Reviews9.0“Delightful”- • Leisure trip
- • Solo traveler
- • Business Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
The location of the hotel is quite ideal, both for those who enjoy the bustle of Aachen's city life (you can take a stroll from the hotel to the heart of the city, through its many narrow alleys and cobblestone streets, in about 15 minutes, or hop on a bus to whatever destination in Aachen you please) and for those who prefer the more quite surroundings of the Stadtpark (just around the corner of the hotel) or the Lousberg (highly recommended for its panoramic views). What's more: the personnel is very friendly, helpful and in good spirits, which is always indicative of a proper hotel. The hotel in its entirety is very clean and well kept; something you'll immediately notice upon arrival. This hotel provides the ideal base for planning your excursions both in and around Aachen, and I'll happily recommend it to anyone who plans on visiting one of Germany's oldest and most historic cities.
Stayed in August 2023
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Reviewed: July 27, 2023
Camelia
France5 Reviews9.0“Would recommend !”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
It's a shame that this place doesn't offer breakfast but luckily there is a bakery directly next to it.
The staff was super friendly and the hotel was very clean and conveniently located. The free drinks machines and available dining room were a nice touch.
Stayed in July 2023
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Reviewed: July 24, 2023
Christoph
Germany41 Reviews3 helpful votes7.0“Good hotel for one night if you come through Aachen”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The area is a bit questionable but close to the city center
Easy access, clean, free coffee and water in the morning
Stayed in July 2023
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Reviewed: June 20, 2023
Apostolos
Cyprus24 Reviews1 helpful vote8.0Very Good- • Business trip
- • Solo traveler
- • Business Single Room
- • Stayed 5 nights
Small room
Friendly staff; excellent location; comfort bed
Stayed in June 2023
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Reviewed: June 18, 2023
Hendrik
South Africa11 Reviews9.0“Very satisfied”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
Very well located, lovely staff and perfectly clean.
Stayed in June 2023
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Reviewed: June 15, 2023
Risto
Belgium40 Reviews3 helpful votes9.0“Good value for money.”- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 1 night
The suite was very nice, quiet and comfortable. Very friendly welcome.
Stayed in June 2023
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Reviewed: June 11, 2023
Luke
Germany4 Reviews1 helpful vote8.0“Nice hotel, but the location is what spoiled the stay for us. We had to leave the windows open for fresh air and the noi”- • Leisure trip
- • Travelers with friends
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Located on an extremely loud and busy intersection.
Clean and friendly staff. Free coffee
Stayed in June 2023
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Reviewed: May 28, 2023
Tatiana
Georgia14 Reviews2 helpful votes9.0“Pleasant”- • Business trip
- • Solo traveler
- • Business Single Room
- • Stayed 1 night
Room was tiny :) but it was ok for one night stay. Breakfast was not provided, but the bakery next door could cover this discomfort easily. Basic breakfast costed around 7-8 EUR.
It was clean and cosy. Staff was very helpful. I enjoyed the free coffee option. Wonderful bakery next door. Location was also very convenient.
Stayed in May 2023
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Reviewed: May 11, 2023
Michael
Spain16 Reviews5 helpful votes9.0“Nice single room option in Aachen”- • Business trip
- • Solo traveler
- • Business Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
It’s a bit of a hike from the train station but there are buses.
Clean and efficient rooms, helpful staff. Close to the DigitalChurch co-working space. Nice bakery next door.
Stayed in May 2023
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Reviewed: December 12, 2022
Johannes
Germany76 Reviews15 helpful votes8.0“All we needed”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
All was fine. For future travelers: 1) Parking is about 300 m away in a public garage (“Eurogress”), at EUR 12 per night. 2) Breakfast not provided by hotel, but a bakery is next door and rolls can be eaten in the lobby seating area with coffee and tea from the hotel bar. So it all worked out well.
Cozy, clean and comfortable hotel. Very good location, just a few steps from the main sights and shopping area. Beds firm. Very friendly staff. a good choice!
Stayed in December 2022
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Reviewed: November 1, 2022
Ivo
Slovenia12 Reviews2 helpful votes9.0“Good accommodation for a working trip.”- • Business trip
- • Solo traveler
- • Business Single Room
- • Stayed 3 nights
No small supermarkets nearby - or at least I didn't find any.
Small, cosy, clean German hotel - just what I like. And my room was exceptionally large for that hotel category - it was pleasant to stay inside and work. Bakery next door.
Stayed in October 2022
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Reviewed: October 16, 2022
Ben
Netherlands115 Reviews6 helpful votes9.0“Excellent room, but not really a hotel”- • Leisure trip
- • Solo traveler
- • Junior Suite
- • Stayed 1 night
No parking on-site (put a public parking garage at 300 m distance), no dining options, no breakfast (but a bakery next door), no set opening times for reception (but you can retreive your key from a box next to the entrance).
Very spacious and comfortable room.
Stayed in August 2022
-
Reviewed: September 26, 2022
Yohanzm
Germany54 Reviews1 helpful vote7.0“Nice hotel”- • Business trip
- • Solo traveler
- • Double Room
- • Stayed 2 nights
The only problem: windows insulation!
Nice little hotel! The staff extremely friendly and the rooms are spacious and very clean. Great to have a machine to do coffee, cacao, etc
Stayed in September 2022
-
Reviewed: August 4, 2022
Serge
France104 Reviews8 helpful votes9.0“we’d come back gladly”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
breakfast not really available..
room (suite) and its amenities. Perfect
Stayed in August 2022
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