Marktstraße 20, 38855 Wernigerode, Germany
#2 of 34 hotels in Wernigerode
Guests' ChoiceBased on 33 hotel reviews
9.3Cleanliness
9.7
Comfort
9.5
Location
9.7
Facilities
9.5
Staff
9.7
Value for money
9.2
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: June 13, 2025
Anne
United KingdomThe room was too light at night.
Breakfast
Stayed in June 2025
Reviewed: June 7, 2025
Alan
United KingdomEntry code for check in impersonal and no staff onsite until the wine bar opened, no communal facilities except the wine bar, 'restaurant' is only a tapas bar, refurbishment more about style than function (eg shower dangerously slippery, towels placed in a box in the bedroom)
Position was very good, exceptionally clean, mattress was very good and we slept well, wi-fi worked well, breakfast excellent
Stayed in June 2025
Reviewed: December 21, 2024
Jess
United KingdomRoom and bathroom were spacious and comfortable. It's the best bed I have ever slept in in a hotel. Felt like sleeping in a warm and dry cloud. Staff were friendly, helpful and made you feel at home.
Stayed in December 2024
Reviewed: October 9, 2024
Schoetz
United StatesNothing!
Everything!!
Stayed in October 2024
Reviewed: August 7, 2024
Angelina
GermanyMy stay at this hotel was absolutely fantastic. The rooms were the most beautiful and well-equipped I have ever stayed in. The location in the city center and near the shopping street was perfect for exploring the area. The local breakfast served was delicious, especially the coffee. The staff were incredibly friendly and helpful, particularly during breakfast and check out. The ladies working there were outstanding and made me feel very welcome. The hotel was sparkling clean and had all the amenities I could ask for. Thank you for the amazing stay, I will definitely be coming back in the future.
Stayed in August 2024
Reviewed: August 1, 2024
Aurore
GermanyMake sure you are ok with the Check-in time or that you let your bags at the train station. I arrived earlier at the hotel as I usually let my bag at the reception and go explore the city. But there was no reception on that day so I couldnt let my bag anywhere.
The bed was incredibly comfortable, the shower was incredible, the breakfast delicious, it was perfect.
Stayed in July 2024
Reviewed: July 26, 2024
Agaciabe
PolandExcellent stay. Located in the old city in the heart of Wernigerode. Beautiful place and building. Rooms are cozy and spacious, nicely designed. Very well renovated. Breakfast was very good with lots of things to choose from, freshly prepared eggs. We would recommend and come back for sure.
Stayed in July 2024
Reviewed: June 16, 2024
Db
GermanyNice hotel, very well appointed. Comfortable rooms and beds. Excellent location Good info on the website re: the stay and parking etc.
Stayed in June 2024
Reviewed: June 3, 2024
Johan
DenmarkExcellent - the staff go out of their way to ensure you are happy. And the mattress - I slept like a baby!
Stayed in June 2024
Reviewed: May 18, 2024
Jennifer
United StatesWish the hot water temperature was warmer.
Very cute boutique hotel. Bed was very comfortable. Love the interior design. Breakfast was very lovely and beautiful.
Stayed in May 2024
Reviewed: February 28, 2024
Kitching
GermanyVery few vegetarian breakfast options and no coffee in the room, only tee.
The room was modern and the bed was very comfortable. The hotel is ideally situated.
Stayed in February 2024
Reviewed: November 27, 2023
Marni
United Stateswifi is not stable; there is no designated loading zone so if all spots are taken it is hard to unpack the car. We did easily park in an inexpensive lot about 8minute walk through town.
Loved this little inn...perfect. The design, staff, breakfast, comfortable beds, wine bar, quietness, location all is fantastic. We walked easily to the Christmas market. Would highly recommend and stay again.
Stayed in November 2023
Reviewed: November 17, 2023
Sai
Chinaeverything is perfect!
Stayed in November 2023
Reviewed: September 10, 2023
Hu-yeung
GermanyParking is a bit difficult. Try to find a spot before you come to the hotel.
The location straight in the city center. View in some rooms is very good.
Stayed in August 2023
Reviewed: July 2, 2023
Jorn
NetherlandsLong term parking at parking garage 600m from hotel: 12 euro/day.
Great hotel, beautiful modern room. Very good breakfast. Nice location in center of village.
Stayed in July 2023
Reviewed: September 26, 2022
Ning
United StatesThe hotel is in a very good location. The staffs are very friendly.
Stayed in September 2022
Reviewed: July 26, 2023
Therese
United KingdomNo manned reception, no minibar. And small issue with mirror in bathroom being too far away to use properly
V central, lovely room with spacious bathroom . Great to have in-house wine bar- tho it wasn’t open on the day we needed it.
Stayed in July 2023
Reviewed: March 18, 2023
Tannushri
BelgiumThe staff doesn't speak English so communication was a bit difficult. But we managed to understand each other and staff was very polite to help us 😊
The room was very clean and bed was super comfortable. Our room was ready before check in time so we could check in earlier which was very convenient for our further activities.
Stayed in March 2023
Reviewed: November 11, 2024
Isabel
GermanyThere are no comments available for this review
Stayed in November 2024
Reviewed: October 31, 2024
Jason
GermanyThere are no comments available for this review
Stayed in August 2024
Reviewed: September 18, 2024
Hannah
United KingdomThere are no comments available for this review
Stayed in August 2024
Reviewed: August 2, 2024
Uv
NetherlandsThere are no comments available for this review
Stayed in August 2024
Reviewed: March 3, 2024
Michael
GermanyThere are no comments available for this review
Stayed in March 2024
Reviewed: February 15, 2024
Yvonne
GermanyThere are no comments available for this review
Stayed in February 2024
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content