There are no facilities at the hotel to store luggage when you arrive sooner to explore the town. Had to leave my luggage at the train station at Gleis 9 (very friendly lady there to assist) and had to walk back again to collect my luggage It was very confusing using the pizzeria as the entrance - couldn't find the reception Lift out of order Mattress is not of the best quality (it's a bit worn out to my liking)

The room was clean There is a fan in the room Great view of the river from the balcony Lots of restaurants in the area Walking distance from the train station

Stayed in August 2025

The mattress so hard like sleeping on the floor,and the bathroom tiny ...

Stayed in June 2025

When checking in we got instructions on a piece of paper in German. We dont speak or read German so had no idea what it said. Lift was broken. When getting to the room we had to sort off go through the kitchen area ,where all the leftover food was sitting on a bench. Room was very small, dark . Very hot with no aircon. We opened the balcony door and left it open the whole time for some fresh air. Tiny bathroom. No coffee or tea facilities or even a bar fridge in the room. Bed was okay , pillows were some floppy things , i wouldnt call it a pillow. The room was very outdated and is very much due for an upgrade. Would not recommend at all. Very high priced .

Great location. Overlooking the river. Hotel is on the promenade so very good location.

Stayed in August 2024

got a wrong key at check in so I entered a room somebody was in, and resolving the issue took half an hour. The staff I could find couldn't be bothered to help me because thay were servicing people at the restaurant. At checkout, there was nobody to take the key, no info on where I could leave it and no staff at all anywhere to be seen even though the stated that somebody would be there in the morning till 10. So I just went back to the room to leave the key there. Even though a fan on the wall was nice, it could have been better if there was an arirconditioner because there were around 35°C and no wind so the room was steaming.

This location is great. The view from the balcony is amazing, the house is interesting itself with it's long history. Being there with all the restaurants, shops, bars, cafes etc just a stones throw away was also fantastic.

Stayed in July 2024

The bedrooms were very small.

Location was great,but unfortunately the property and the hole town got flooded. It was har to get out.

Stayed in May 2024

Lift didn't work, we couldn't leave our baggage in a safety room until Check in, smb was working at the day with a drill, at the night smb was trying to open our door, also we have heard other people behind the walls, how they were singing and fighting in the middle of the night. It smelled bad in the room, and the view out of the window was ugly. Very small bathroom

Good location

Stayed in August 2023

Rooms are Small, & No WiFi

The View

Stayed in July 2023

Dated and poor quality hotel

Location

Stayed in July 2023

room condition and ventilation

location was bit far from HBF and bus frequency was less...room is OK OK, just to spend the night

Stayed in July 2023

The patio furniture was dusty and had spider webs. It hadn’t been cleaned for quite long time. The wifi never connected, it had a lot of bandwidth issues

Location, view from the balcony.

Stayed in July 2023

Oldness Narrow bathroom Creaking bed

Location

Stayed in June 2023

the bathroom is so so small. sit on the toilet and your arms touch both walls the whole time. walls seemed very thin and you could hear everything including banging on doors, people coming in late at night etc. Pillows are the worst I’ve ever had in a hotel. Extremely thin so definitely bring your own if you have to stay here

Staff was very friendly. Physical location is great for the money. Very nicely decorated lobby with beautiful paintings.

Stayed in June 2023

The price was to high

The view

Stayed in May 2023

The hotel has only a good location. Is very old and the rooms are very small. Need a restauration.

Stayed in May 2023

a lot of money for a small room. couldn’t even sit down on the toilet, really small… breakfast “buffet” was nothing… just bread with ham and cheese… no eggs or bacon.. really poor.

perfect location and friendly staff

Stayed in April 2023

the room was next to the lift so it was quite noisy. the breakfast was not that good compared to the price of 11eur (a few bread, jam, butter, boiled egg, tea, coffee and juice). it was not a breakfast buffet

Stayed in April 2023

No elevator

Excellent location

Stayed in August 2025

Very hot in the rooms.

Check-in was easy with the key box, location is good.

Stayed in August 2025

The price for what you get is quite unbelievable. We took the place only because it was the only thing available and we needed a place to stay but it felt quite disrespectful to charge such a price and provide what they did.

The location is nice and we got a balcony that was very sweet.

Stayed in May 2025

The bathroom was a bit small

Really good location. All facilities and really nice stuff.

Stayed in November 2024

No shampoo no staff! We had a problem and we had to talk to the restaurant they promised to solve the problem and at the end they just said it’s too late now after 4 hours! He could say that atvthe first moment and they were soooo impolite and rude. The rooms were full of spiders and wasn’t the room that we booked in the photos I even told the guy I want the wooden room and he said yeah that’s it!!!!

Stayed in October 2024

I can confirm the other negative comments for this hotel. The hotel (and many other things in Cochem) is way overpriced. The hotel has a 'Medieval' theme and is probably not renovated or cleaned since that era. The bathroom smelled like pee and the room smelled and looked very dusty. The price for food and drinks in the hotel restaurant (which I didn't try out) is over the roof and comparable to prices in Paris! I would avoid staying here (or in Cochem all together, because apart from the beautiful Castle the city seems overhyped).

The probably only positive point was that I had a room on the 3rd floor with a balcony. The hotel is located next to the river so the view from the balcony was amazing.

Stayed in July 2024

Location

Booking

Stayed in April 2024

View

Stayed in July 2024