Hölderlinstr. 2 - 4, 68519 Viernheim, Germany
#8 of 12 hotels in Viernheim
Guests' ChoiceBased on 38 hotel reviews
8.1Cleanliness
8.4
Comfort
8.4
Location
8.6
Facilities
7.8
Staff
8.8
Value for money
8.2
Free Wifi
8.4
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Showing 1 - 25
Reviewed: March 4, 2025
Rowena
United KingdomThe hand-held over the bath shower was difficult to use and not in keeping with the rest of the hotel style.
We were given a large room and the hotel decor is very elegant. The beds were very comfortable.
Stayed in March 2025
Reviewed: August 13, 2024
Élodie
FranceSome equipment were faulty. (One of the two showers) but as there was two bathroom it was not a big problem.
We had a huge flat with two bathrooms for the price of a regular room.
Stayed in July 2024
Reviewed: October 9, 2023
Gerhardus
Netherlandscheck-in by phone only
Big room, separate single bedroom, bath
Stayed in October 2023
Reviewed: September 6, 2023
Bj
NetherlandsVery friendly staff, they where already closing but we where allowed to still drink something. The breakfeast was very tastefull and complete. The rooms felt like home. There was enough parking space around the hotel and the nabourhood felt safe.
Stayed in August 2023
Reviewed: August 1, 2023
Tudor
RomaniaNo air conditioning and balcony, although they were in the description of the room on booking.com
Manuela at reception was most helpful and friendly, good english. Food in restaurant was good. The hotel has an elevator.
Stayed in July 2023
Reviewed: November 11, 2024
Robert
FranceThe staff was very friendly, the apartment we had was very big and the beds were very comfortable.
Stayed in November 2024
Reviewed: April 14, 2024
Joanita
GermanyOne of the staff members was absolutely rude on the phone. I had called earlier to say I will be checking in late and the person we talked to forgot to leave my room key in the box. When I didn't find the key, I called the number given in case of emergencies. The person who answered was extremely rude, shouted at me on the phone and told me to get somewhere else to stay. This was 1:30 a.m. when she called her colleague to verify what I told her, she realised that we told the truth and her colleague just forgot to leave the key, in which case she apologized. However, it was such a horrible feeling. Her colleague at the reception desk apologized on her behalf the next morning and even offered free breakfast but I just wanted to get away. I think next time, would be better to first verify the information given by the guest before shouting at them. We are all human and make mistakes, it takes a minute to breathe and be mindful of how our reactions affect others.
Location is very good. It was clean. One of the staff members at the reception was very kind and helpful.
Stayed in April 2024
Reviewed: January 17, 2024
Rowena
United KingdomA very comfortable hotel with friendly staff. A good location for travelling through Germany. We had a good meal in the restaurant in the evening with good local wine. Wifi was free.
Stayed in December 2023
Reviewed: September 25, 2023
Jerzy
NetherlandsOur room was located on front of door from kitchen. We were irritated all evening with sounds of plates bottels ect. Also the door from that kitchen was opened. Frustrated I have closed it , unfortunately the door was opened again by kitchen staff. Also the foot steps irritated us. The corridor flow was made with wood panels instead of nice carpets… I went also to the reception to make my comments on above mentioned problems unfortunately did not help us at all. We escaped the hotel during the night time.
Possibility to make coffee and tea in the room.
Stayed in September 2023
Reviewed: September 13, 2023
Eusebiu
Abkhazia, GeorgiaNot a 4 star hotel!!! Maybe 2. The lady on the the reception very unfriendly, she said she cannot give me a receipt but she will send by email "shortly". Never arrived. The bad was very old and uncomfortable.
Stayed in September 2023
Reviewed: August 5, 2023
Atair
BrazilThe room was dirty and smelly, pipes in the bathroom were broken. There was so much hair and fur in the beds, sheets and pillows. This is totally unacceptable. One curious thing was that nobody asked for feedback. I guess they know better not to ask.
Staff was attentive, but not friendly
Stayed in August 2023
Reviewed: July 17, 2023
Michel
FranceThe room was carefully booked with air conditioner and garden view to avoid any street noises. The room obtained was with old unstable noisy fan with the windows to the public street. Ignorant staff.
Old dusty room. No soundproofing. You hear talks from passing behind the room door guests. Cigarettes smoke from smoking guests in the parking lot enters into the room. Stuffy, noisy, old (see pics).
Stayed in June 2023
Reviewed: February 2, 2023
Dimitar
United KingdomVery good staff 👍 thanks 😊
Stayed in January 2023
Reviewed: January 31, 2023
Lutz
GermanyStayed at different rooms, heating in the bathroom was never working. If you check in on Monday afternoon in winter time you are going to find definitely the heating turned off
don’t know
Stayed in January 2023
Reviewed: October 24, 2022
Sanjary
Netherlandsi booked a suite, on arrival I was provided with a single room. They did not even call and confirm me earlier that there is no availability, otherwise I would have booked elsewhere. They made the assumption on behalf of me that I dont need a suite and gave it to someone else despite me paying the whole fee upfront. Such a ridiculous place to stay with this level of service. Aside from that the offered room had uncomfortable small bed, it might have been better if I were offered the room I actually paid for. The room shared a terrace through window (not even a door) with another guest who was disturbing at night with torch light violating privacy. The toilet is a mess. Very narrow and uncomfortable commode and the sink was emitting black wastes and was not draining any water. On top of that the room was of very high temperature, even the provided stand fan did not help much. Overall I would not even recommend to my worst of enemies.
The location
Stayed in October 2022
Reviewed: August 14, 2025
David
United KingdomThere are no comments available for this review
Stayed in August 2025
Reviewed: August 5, 2025
Corens
GermanyThere are no comments available for this review
Stayed in August 2025
Reviewed: April 3, 2025
Jussi
FinlandThere are no comments available for this review
Stayed in April 2025
Reviewed: October 4, 2024
Corens
GermanyThere are no comments available for this review
Stayed in September 2024
Reviewed: July 22, 2024
Martina
United KingdomThere are no comments available for this review
Stayed in July 2024
Reviewed: May 18, 2024
Natalya
GermanyThere are no comments available for this review
Stayed in May 2024
Reviewed: April 22, 2024
Janneke
SwitzerlandThere are no comments available for this review
Stayed in April 2024
Reviewed: November 9, 2023
Alessiof
ItalyThere are no comments available for this review
Stayed in November 2023
Reviewed: October 14, 2023
Bolitho
AustraliaThere are no comments available for this review
Stayed in September 2023
Showing 1 - 25
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