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  5. Reviews of ibis Frankfurt Centrum

Reviews of ibis Frankfurt Centrum This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Speicherstr. 4, Gutleutviertel, 60327 Frankfurt, Germany

#177 of 245 hotels in Frankfurt

Guests' Choice

Review Score

Based on 653 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.6

  • Location

    8.7

  • Facilities

    7.3

  • Staff

    8.3

  • Value for money

    7.6

  • Free Wifi

    8.3

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Showing 1 - 25

  • Reviewed: August 11, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    I could listen neighbors guests during night and there was kind of light bad smell in the bed, it was only in one room and was very light so we ignored it.

    Near to main Train station. The staff was very helpful and nice.

    Stayed in August 2025

  • Reviewed: July 27, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Hairdryer didn't work Booked queen room but room was small

    Good location Comfortable bed Clean room

    Stayed in July 2025

  • Reviewed: July 23, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Junior Suite with One King Bed and Sofa
    • Stayed 1 night
    • Submitted from a mobile device

    AC wasn't working properly and was loud

    Updated finishes, spacious rooms, comfortable beds, plentt of parking

    Stayed in July 2025

  • Reviewed: July 22, 2025

    7.0
    Fine for a night
    • Leisure trip
    • Family with young children
    • Junior Suite with One King Bed and Sofa
    • Stayed 1 night
    • Submitted from a mobile device

    The third 'bed' in our junior suite wasn't a bed. It was a hard, fake leather-covered bench/banquette. It was covered in a sheet that couldn't be tucked in or properly secured, so it slipped around during the night. Also, the air-conditioning couldn't be turned to a temperature lower than 21 degrees.

    Friendly staff, convenient location, nice breakfast.

    Stayed in July 2025

  • Reviewed: July 14, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The shower door needed fixing as water ended up on the floor

    Stayed in July 2025

  • Reviewed: July 12, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    A little bit small room, but clean.

    Great location, helpful staff.

    Stayed in July 2025

  • Reviewed: July 11, 2025

    8.0
    I would stay here again if I have the opportunity to return to Frankfurt.
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 2 nights

    The hotel was very comfortable, so no comment here.

    Very comfortable room; staff were very friendly; good breakfast provided. Very good location near the river, providing a pleasant walk towards the Frankfurt Old Town, albeit quite a distance, but good views along the way, plus opportunities to vary your route if you are walking to attractions and eating places. Not too far from the main train station and gives you a quieter more relaxed location to stay than if you stayed any closer to the main station. Trams are not far away, but I did not use any, so can't comment on them. If you stay in Frankfurt, I highly recommend taking a booked walking tour - there is more to Frankfurt than you initially think. The hotel kindly looked after my luggage after check-out as a I had a full day to wait for my flight home; this service was very much appreciated.

    Stayed in June 2025

  • Reviewed: July 10, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location was handy

    Stayed in July 2025

  • Reviewed: July 9, 2025

    6.0
    Pleasant
    • Leisure trip
    • Travelers with friends
    • Junior Suite with One King Bed and Sofa
    • Stayed 1 night
    • Submitted from a mobile device

    The staff didn't seem to know much about our booking. When we arrived he had to check if the room had been cleaned and was ready (1,5 hour after check in time). Next morning they knocked on the door to ask if we were checking out and at what time... At breakfast there wasn't anywhere to sit and the buffet was almost out of everything.

    The location

    Stayed in July 2025

  • Reviewed: June 27, 2025

    6.0
    Average hotel, stay for convenience
    • Leisure trip
    • Couple
    • Junior Suite with One King Bed and Sofa
    • Stayed 2 nights
    • Submitted from a mobile device

    Torn sheets, thick duvet in hot summer Weak air conditioning No water, no kettle, no minifridge Thin small towels, super watery diluted shower gel

    Convenience Free parking Spacious room

    Stayed in June 2025

  • Reviewed: June 17, 2025

    7.0
    Nice stay.
    • Leisure trip
    • Group
    • Junior Suite with Twin Beds and Sofa
    • Stayed 4 nights

    The door lock could use an upgrade. The bed for the 3rd pax is a PVC day bed which is hard. Please consider layering it with a mattress.

    Good room size for 3 pax. Ample storage in the cupboards for your items. Beds were comfortable.

    Stayed in June 2025

  • Reviewed: June 8, 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staffs who stayed at night didn’t know how to talk to a customer. They don’t answer some of the queries and request made by me and instead rudely replied when u asked 2-3 times

    Stayed in May 2025

  • Reviewed: June 2, 2025

    8.0
    Very Good
    • Business trip
    • Group
    • Standard Queen Room
    • Stayed 1 night

    Breakfast is enough correct. The rooms & bathroon are very tight....but enough for two or three nights. Excelent location beside the river Main!

    Stayed in May 2025

  • Reviewed: May 27, 2025

    8.0
    Great location for visiting the old town dn areas around the river
    • Business trip
    • Group
    • Standard Queen Room
    • Stayed 4 nights

    My hairdryer didn't work on the room(I forgot to say) - the bathroom was vey small - No Kettle s- being British I really missed my morning and evening cup of tea!

    Breakfast was good - The location by the river was lovely - Walked easily to local restaurants each night - Room very quiet ad comfortable

    Stayed in May 2025

  • Reviewed: May 25, 2025

    6.0
    Fine for 1 night.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Space

    Stayed in May 2025

  • Reviewed: May 24, 2025

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 2 nights

    Dinner - it is not a place for dinner.

    Stayed in May 2025

  • Reviewed: May 17, 2025

    7.0
    Great hotel for a short work trip
    • Business trip
    • Solo traveler
    • Superior King Room
    • Stayed 1 night

    Nothing in particular - it's exactly what you expect.

    Great hotel for a short work trip. No surprises, all as you expect. It's walking distance from the central station, but in a very nice area close to the river. Decent breakfast buffet.

    Stayed in May 2025

  • Reviewed: May 11, 2025

    6.0
    Would not stay here again
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Rooms are very small!!

    The bar was good

    Stayed in May 2025

  • Reviewed: April 23, 2025

    6.0
    Logela itogarria
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Oso komun itoa da, eta dutxa furgonetakoa dirudi. Almohadak hain dira zapalak pelota bat eginda ere bajuak direla.

    Leku lasaia eta ibai ondoan dago. Erdigunera joateko ordu erdi bat behar da oinez baina ibai ertzeko bi aldetako pasealekuetatik oso bide atsegina da. Ohea eta gosaria ondo.

    Stayed in April 2025

  • Reviewed: April 14, 2025

    7.0
    Nice location - very cramped bathrooms - no coffee before breakfast room opens!
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 2 nights

    I was very frustrated with the staff. I spoke with the front desk on Saturday and advised I had an early morning flight the next day. I specifically asked if coffee was available at 0530. "Oh yes, coffee is available 24 x 7 and my colleague would be happy to help you in the morning" was the response. Sunday morning I checked out of my room at 0545 and asked for coffee before my cab to the airport. The Gentleman at the front desk proceeded to give me an elaborate song and dance that it was Sunday, peaked into the breakfast room, and advised no coffee available - sorry! No coffee service in the room - no coffee in the lobby - not what I expect from the Accor hotel group.

    Very good European style buffet with the usual mix of meats, cheese, cakes, granola & yogurt. 2 coffee machines and both were working!

    Stayed in April 2025

  • Reviewed: April 5, 2025

    7.0
    It's a decent hotel.
    • Leisure trip
    • Solo traveler
    • Junior Suite with One King Bed and Sofa
    • Stayed 2 nights
    • Submitted from a mobile device

    It's a decent hotel. When I got in the room- the sofa bed was broken. And... it wasn't all that clean. The floor was pretty dirty. It's a challenge to get to the parking garage if youre driving- and very limited parking on the street. 20 euro per night for the garage. All stairs from the garage to the check I'm counter. The breakfast is 17 euro- but it was good.

    Stayed in April 2025

  • Reviewed: March 26, 2025

    8.0
    Good location in a lovely city
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Bed was very comfortable Room was clean and quiet

    Stayed in March 2025

  • Reviewed: February 23, 2025

    7.0
    Good
    • Business trip
    • Solo traveler
    • Economy Single Room
    • Stayed 2 nights

    -breakfast and coffee was less than average -room was very small

    -central location -friendly and helpful staff -very clean

    Stayed in February 2025

  • Reviewed: January 10, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Expensive parking(but underground and safe) and we had to pay for bringing a pet, these 2 costed 80 euros more for our 2 days stay

    Nice clean little room, walking diatance to the city center.

    Stayed in December 2024

Showing 1 - 25

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