Willy-Brandt-Platz 3, 69115 Heidelberg, Germany
#74 of 81 hotels in Heidelberg
Guests' ChoiceBased on 648 hotel reviews
7.1Cleanliness
7.7
Comfort
7.2
Location
8.1
Facilities
7.1
Staff
8.5
Value for money
7.2
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 25, 2024
Lalida
ThailandSometimes you can hear sound of train from the station.
Location is great next to train station and facility is good as expectation.
Stayed in April 2024
Reviewed: April 17, 2024
Patricia
United States of AmericaN/a
Very good location right at the train station & across the street from the tourist center & the bus & tram stop where you can get easily get to Old Town. The breakfast buffet was very good, a tiny bit pricey based on similar places.
Stayed in April 2024
Reviewed: April 5, 2024
Katayun
GermanyFelt a bit unclean. Very tiny room, bathroom especially
Right next to the main train station so transport options were plentiful. My son loved the Waffel machine at breakfast. Staff were all really nice
Stayed in April 2024
Reviewed: February 4, 2024
Dilcher
United States of AmericaVery small rooms - bathrooms, fine for use but would be hard for some larger or less mobile people.
Great location, easy overnight trip.
Stayed in February 2024
Reviewed: February 3, 2024
Nikolas
CyprusStaff in the reception was a guy with glasses who was rude
Staff of breakfast was really good
Stayed in January 2024
Reviewed: January 24, 2024
Rezart
AlbaniaRoom was very basic, no drawer to hang the clothes, no coffe available after 10:00 am, very small room, value for money very low
The location
Stayed in January 2024
Reviewed: January 23, 2024
Karen
SwitzerlandLoud traffic when window was open
Convenient for train station
Stayed in December 2023
Reviewed: January 14, 2024
Clive
MaltaNext to the station, perfect for a short stay
Stayed in December 2023
Reviewed: January 11, 2024
Elias
GermanyNo Netflix on the TV available
Bed was comfy
Stayed in December 2023
Reviewed: December 28, 2023
Paula
ItalyThe room was very small and noisy, not the worst hotel but certainly not worth the money we paid for.
Exceptionally near the train station.
Stayed in September 2023
Reviewed: December 13, 2023
Mandal
PolandThe location is at railway station, so there were some noises from the train, although the windows and sound cancellation was pretty good but maybe it can be better :) and the wifi was little bit slow and can be improved as well.
I liked the facilities that I got at ibis, including breakfast and luggage storage facility. I would surely recommend my friends to consider ibis for their next stay :)
Stayed in December 2023
Reviewed: November 29, 2023
Audra
Australiaa lot of repairs needed to be done like the lift was out of order
the room did suit the purpose of a 2 night stay whilst travelling through Europe
Stayed in November 2023
Reviewed: November 25, 2023
Ana
GermanyWe asked for a king size room, we got a queen size, and there was only one blanket available.
We arrived at midnight, and the reception was open and they helped us to get a room very quick.
Stayed in November 2023
Reviewed: November 21, 2023
Chee
SingaporeI had an extremely unpleasant online interaction with one particular male staff called Sven Schmid. Long story short, he is a liar. The detailed story is below if anyone is keen to read: When my reservation was made, I contacted the hotel almost 4 weeks in advanced enquiring about their parcel reception policy. We had multiple interactions including 2 day before parcel arrival. The hotel kept assuring me that all was in order and they can accept my parcels. However On the day of my parcel arrival, Sven Schmid rejected my parcel! He lied that booking.com did not confirm my reservation. All my efforts done in those 4 weeks had gone to waste and my parcel was returned to sender. I had to pay The seller for the returned parcel! I told him I will mention him in this review.
Most staff were nice, friendly and helpful when interacting face to face. The location is great.
Stayed in November 2023
Reviewed: November 19, 2023
Yaser
United Kingdomaircondition
location very close to train station
Stayed in September 2023
Reviewed: November 8, 2023
Regina
GermanyBed was hard
Location
Stayed in November 2023
Reviewed: November 2, 2023
Tom
BelgiumThe room was not cleaned properly. There were cobwebs in some corners of the room...
Decent hotel. Nothing exceptional but also not very expensive
Stayed in October 2023
Reviewed: October 29, 2023
Saya
GermanyThe location was really nice -only 2 minutes by foot from Heidelberg Hbf.
Stayed in October 2023
Reviewed: October 29, 2023
Tamas
GermanyWiFi is spotty
Good breakfast, good location.
Stayed in October 2023
Reviewed: October 24, 2023
Judith
United KingdomLack of tea snd coffee facilities in the room.
Location very good for travelling by train and secure left luggage facility. Extra pillows and use of umbrella also useful.
Stayed in October 2023
Reviewed: October 16, 2023
Jzacharjasz
PolandLack of small wardrobe or cupboard in the room for the clothes.
Breakfast was amazing, tasty, fresh food, good coffee. Not only food was tasty but the choice was huge. Best breakfast at the hotel I have expirienced.
Stayed in October 2023
Reviewed: October 5, 2023
Dawa
GermanyRoom and bathroom too small
Breakfast was good and excellent location
Stayed in October 2023
Reviewed: October 3, 2023
John
United KingdomLocation next to railway station was as we expected but with a room at the back of the hotel having the window open for ventilation was not possible due to the trains. They did seem to stop overnight though.
Clean and friendly hotel twenty minutes walk from old Heidelberg. Really good breakfast and totally dog friendly. Parking out of the way behind the hotel offered some security
Stayed in September 2023
Reviewed: October 2, 2023
Mxu
ChinaRoom is pretty small but you get what you pay for.
Reasonable price if you just wanna find a decent place to stay at Heidelburg for one night. Free Parking(which belongs to the train station) from 10pm to 7am just in the front of the hotel.
Stayed in October 2023
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