Rooms are a bit outdated; shower was clean but needed a paint.

Excellent location opposite the main railway station.

Stayed in May 2024

Hotel is on the older side so limited modern facilities, only 1 charging point very inconvenient, no toiletries

Central location, breakfast options

Stayed in April 2024

Nothing

Room very good , location was good just across from the train station and public transport, breakfast was good.

Stayed in April 2024

could not se a bar

Right by station. value for money was as expected. beakfast could have had a slightly beter selection of eggs Very small bathroom

Stayed in March 2024

Very small rooms and bathrooms. I have stayed here in the past in a double room, which was very nice. This time we were in twin rooms and they felt very cramped.

Comfortable beds, hot showers, breakfast included & fantastic location.

Stayed in March 2024

Some noise from the street

Close to train station

Stayed in March 2024

Better breakfest

Near to station

Stayed in February 2024

I didn't like that the "double bed" was 2 single beds pushed together. The breakfast options weren't labelled to help guests know which food they can or cannot eat. For example, one omelette had pork in it and the other didn't, I only knew because I asked as there was nothing to distinguish them. The curtains over the window in the room wasn't big enough to cover the windows to offer enough privacy. See picture to see how much privacy we had with the curtains.

I love the size of the room, the size of the bathroom and the selection on offer at breakfast. The hotel was clean and the staff were welcoming too, I love the location as it was right in front of the train station.

Stayed in February 2024

The very small single room could have been less expensive. The young man in the reception can work a little bit on his service- mindness : put the telephone away, explain when/where breakfast is, explain that you can control the radiators in the room...

Very central location! Very good bread for breakfast. Clean and cosy breakfast room. Charming, but dated old hotel. Very quiet room facing back yard.

Stayed in January 2024

The exterior walls were covered with scaffolding and mesh. It was really hard to find it

It was across the street from the Central Station and the breakfast was fenomenal…

Stayed in November 2023

The bathroom is quite small, water can fall onto the floor. The bed is not too comfortable to sleep. It would have been better if the hotel had used a key card instead of normal key to access the room, the key was quite heavy to carry around when going outdoor.

The hotel staff are very friendly and supportive. Breakfast is decent with plenty of food and drinks to select. The hotel is located opposite to the Hamburg central railway station, which is very convenient in terms of public transportation.

Stayed in December 2023

Drilling in the stairwell next to our room from 8am

Perfect location opposite the train station

Stayed in December 2023

Receptionists were a bit...abstruct...slow...or absent...especially the girls. Not the guys so much...and noone was smiling. Breakfast was very contained..could be richer...

The location for sure. The room ...and the cleaning .

Stayed in November 2023

The location is perfect.

Stayed in December 2023

Bigger and thicker bed sheets! Bathroom was a bit moldy. Room should have lamps.

Nice hotel in a good location. Good for central station and easy to get to the airport. Nice restaurants nearby. Hotel is nothing flash, but clean, tidy and good breakfast. Good value and I would recommend.

Stayed in November 2023

On our booking everything was paid but reception staff charge me again for City Tax ( not a lot but why I need to pay double for something what was paid already) even when I showed him confirmation details from Booking.com app. Our flight was changed for Monday so I have booked another night with the same hotel ( 1 month before visiting Hamburg) for 2 adults and 1 child. So after first night we have to do check out and check in few hours later to be accommodate to different room. And then the reception lady said that I have to pay extra for 1 breakfast because my son is looking like adult and over 18 years old and he's not a child . Even when I showed confirmation that full breakfast is included for all of us. When you do booking on booking.com you are asked for age of your child and the website is qualified him as a child ( he is 15 years old) . Again don't have problem to pay extra but I thought everything is sorted and we never had any problems on any hotels in past.

The hotel is OK for short Weekend Brake. Very close to main train station ( 1min walk) , short walk to city centre and all must see places. Breakfast was good. Comfortable beds.

Stayed in November 2023

hard bed, pillow flat

Location, bathtub, elevator

Stayed in November 2023

The night guard should check better the data of the persons coming into the hotel.

Stayed in October 2023

Antiquainted door key system and hard to access the shower due to positioning of the toilet. Hard to find due to scaffolding out the front for renovation work

Proximity to the train station

Stayed in October 2023

Some of the staff weren’t friendly

Breakfast

Stayed in October 2023

there was not a fridge inside the room limited space

Stayed in October 2023

WIFI was very slow and was crashing all the time exactly in my room. All the hotel furniture is old. As an example room door was always stuck and hard to open.

Comfortable, clean and right in the center of the city. Good breakfast for this price.

Stayed in October 2023

Nothing, we enjoyed our stay very much!

The room is very clean with high ceiling looking over to the Hamburg Central Station clock tower. We get to enjoy live music from our room when there's a live band across the street. There's a popular restaurant next door that you can try out. Even when the restaurant was blasting EDMs or crowded, we can't really hear them in the room which is a huge plus!

Stayed in September 2023

Tired decor. Pricey for what it offered.

Next to the station. Very comfortable beds.

Stayed in August 2023