Bed

Location

Stayed in April 2024

Hard to think of anything; maybe the mugs could be bigger!

Very spacious room, hotel in an excellent location, good facilities for making drinks. We were very comfortable. Efficient, convenient, car parking nearby.

Stayed in April 2024

The breakfast is super

A nice hotel but its dated . It looks old but de service is good

Stayed in March 2024

The room was clean and comfortable!

Stayed in December 2023

Excellent location. Functionl, no surprise stay

Stayed in December 2023

The location was the best.

Stayed in October 2023

There was a strong smell of smoke at the entrance because the smoking area is right nearby and the lifts are a bit slow but. I am just not picking now!

Perfect location right in the centre, opposite the Porta Nigra. We took a Porta Nigra view room and so worth it for the amazing view! The room was huge and super clean - the hotel must be quite old but has been kept to a high standard. Bathrobes and slippers provided, extra pillows supplied, good toiletries and finally a place that supplies conditioner as well as shampoo! Staff spoke excellent English and were kind and helpful, thank you!

Stayed in October 2023

Did not take breakfast. Location, vis a vi's the town could not be better!

Stayed in October 2023

This was my second stay and i had HOPED the bad shower in my first room there was a fluke. It was not. The bathrooms REALLY need to be impoved. Because i could not adjust the shower head, i had to face it forward, which then sprayed water past the pathetic little glass barrier and onto the floor and counter. So i got to mop the floor with my towels after every shower. For the love of cheesecake, this is annoying. Bed was surprisingly hard...consider foam pads. Also, not every room has a mini fridge and being wine country, they should so that we can bring a local bottle of white back for later. This is a cheap addition that will be greatly appreciated.

You absolutely cannot beat the location. Minutes from the central area with front row seats (at breakfast) for the best view of the porta negra. Breakfast is hearty. Mimosas are available too! The bar is decent. Food is available till 2100. Rooms are of good size and soundproofed. Decor is bland, but modern and clean.

Stayed in October 2023

Great location, nice hotel, bit dated but who cares. Nice breakfast, big room with tea/coffee facilities. Perfect location for sight-seeing on foot.

Stayed in October 2023

Breakfast is very expensive. It's a good offering (and a great view of the gate) but there's a bakery round the corner that's a lot cheaper! The room cleaning was a little hit and miss, one day both mugs and glasses that had been used weren't cleaned and another the tea-bags that had been used weren't restocked, but they are minor things.

Staff very friendly and helpful and helped me secure my bags safely when I arrived early. Spacious rooms. Great location, 10 or so mins walk from train station and directly opposite the Roman Porta Nigra gate.

Stayed in September 2023

As this is a chain, it lacks the charm that locally-owned hotel might have. Wish there had been more types of Broetchen offered for breakfast, but that is not a complaint. . . just a suggestion. All in all, this was a very good stay, and the location was topnotch!

The best aspect of this hotel is a spectacular location - just actress the street from the Porta Nigra! View from my room was superb, and so much was in very easy walking distance. The room was a good size, and beds were comfortable. Breakfast, although expensive (typical for good German hotels), was a great buffet with many tasty offerings. I found my room to be clean, but some travelers in my group felt that the room was less clean than desired.

Stayed in September 2023

No free drinking water provided with room.

Excellent location. Very spacious room.

Stayed in August 2023

The hotel is looking tired inside the rooms (and part of the facade was falling off from the outside).

This hotel has the best location in Trier.

Stayed in September 2023

excellent location, comfortable large standard room, excellent breakfast

Stayed in August 2023

Tap wobbly. Attention to small details needed.

Stayed in August 2023

The hotel has an unbeatable location in the town, opposite the Porta Nigra. It looks like it has undergone some much needed renovation in the past year or so. We had a good and comfortable stay. The breakfast is fine. Parking (paid) on site.

Stayed in July 2023

It’s location! It was a fantastic location with a room overlooking the Porta Nigra.

Stayed in August 2023

Perfect location for a visit to Porta Negra. We stayed one night here on our way through Germany and we had plenty of time to visit the centre of town as it is literally across the road from the hotel. Facilities in the hotel were as you would expect from a Mercure. Comfortable room and breakfast was good. The bonus is the parking underneath the hotel.

Stayed in July 2023

The staff in the reseption should be a little better in english, since this is at tourist city.

Perfect location just bye the roman gate. The rooms were also top standard

Stayed in August 2023

The hotel had covered parking for our bikes, the room was spacious, and the bed was comfortably firm. We liked the location. It was near to lots of the Roman sites and downtown, but also quiet.

Stayed in July 2023

It did not have a fridge, which I think is very impractical especially for families e.g. keeping baby's milk and snacks.

Very good location and the room was nice and large. We had a baby accident at night and staff come upstairs to help us and clean. We were given a fresh baby mattress and sheets for the cot as well.

Stayed in July 2023

Fantastic location

Stayed in July 2023

Just 2 slow lifts, with one out of service for half our stay.

In a very good location and with a good breakfast with a a view of the Porta Nivea.

Stayed in July 2023