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  5. Reviews of Residence Inn by Marriott Frankfurt City Center

Reviews of Residence Inn by Marriott Frankfurt City Center This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Stiftstrasse 43, 60313 Frankfurt, Germany

#81 of 245 hotels in Frankfurt

Guests' Choice

Review Score

Based on 877 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    9.4

  • Facilities

    8.5

  • Staff

    8.5

  • Value for money

    8.1

  • Free Wifi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 20, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Studio with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Great location, clean, welcoming staff, good breakfast

    Stayed in August 2025

  • Reviewed: August 17, 2025

    8.0
    Very good hotel
    • Leisure trip
    • Family with young children
    • Superior Studio with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    The entrance

    Close to the city center

    Stayed in August 2025

  • Reviewed: August 17, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Comfort Studio with Sofa
    • Stayed 3 nights
    • Submitted from a mobile device

    They don’t have daily cleaning

    Location

    Stayed in August 2025

  • Reviewed: August 15, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Economy Studio with Queen Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    No toileteries at all in the bathroom No intimacy between the bedroom and the restroom Lightning is poor in the bedroom Bedroom is small

    Breakfast is ♥️♥️♥️ Room is practical and the hotel is clean Staff is very helpful Location is great

    Stayed in August 2025

  • Reviewed: August 14, 2025

    8.0
    Love it.
    • Leisure trip
    • Family with young children
    • Comfort Studio with Sofa
    • Stayed 3 nights
    • Submitted from a mobile device

    Pillow was uncomfortable and woke up with soreness.

    We enjoyed the breakfast specially the variety of beverages. The hotel is near everything and the room was very large and comfortable. The workers were very friendly.

    Stayed in August 2025

  • Reviewed: August 13, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Comfort Studio with Sofa
    • Stayed 4 nights
    • Submitted from a mobile device

    Parking expensive per night

    Close to city centre

    Stayed in August 2025

  • Reviewed: August 13, 2025

    8.0
    Excellent location, big rooms and clean kitchenette
    • Leisure trip
    • Family with young children
    • Comfort Studio with Sofa
    • Stayed 2 nights

    Nothing really

    Located centrally, walking distance to shopping center and public transportation. Staff was great and breakfast was excellent with varied choices. Kitchenette area came in very handy especially when traveling with kids.

    Stayed in August 2025

  • Reviewed: August 7, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Comfort Studio with Sofa
    • Stayed 2 nights
    • Submitted from a mobile device

    What I didn't like about the property is that it is closed to the street and you can hear the police car sirens at mid night. The chaotic breakfast time even though there was no much customers, but poorly designed area and understaffed situation.

    What I like the property is that it is value for money choice interms its location, overall cleanliness and functionality.

    Stayed in August 2025

  • Reviewed: August 7, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Comfort Studio with Sofa
    • Stayed 1 night

    Unfortunately, the shower drain in one of my rooms appears to be clogged, which is unfortunate.

    The location is very good, and the room is also comfortable. The breakfast is also good.

    Stayed in August 2025

  • Reviewed: August 6, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Comfort Studio with Sofa
    • Stayed 7 nights
    • Submitted from a mobile device

    Thank U

    Stayed in August 2025

  • Reviewed: August 6, 2025

    9.0
    Nice place for a few days only.
    • Leisure trip
    • Family with young children
    • Superior Studio with City View
    • Stayed 4 nights
    • Submitted from a mobile device

    I booked a room with a sofa bed as I was sharing the room with another adult. Be forewarned that the sofa bed is low to the ground and if you are over 5 feet tall the length will not be long enough. The sofa bed is for a child only. Don’t make the same mistake I did.

    Nice place to stay for a few days. Easy to walk to restaurants and other places. There’s a small kitchen so you can bring food back to the hotel which was nice. The breakfast area is fairly small and can get crowded at times. The staff was very friendly.

    Stayed in July 2025

  • Reviewed: July 30, 2025

    7.0
    Fair!
    • Leisure trip
    • Family with young children
    • Comfort Studio with Sofa
    • Stayed 2 nights
    • Submitted from a mobile device

    There was a nasty odour in the corridor and we had to endure it everytime we went out of the room. The rooms were basic and the linen wasnt crisp.

    Location!

    Stayed in July 2025

  • Reviewed: July 26, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Comfort Studio with Sofa
    • Stayed 2 nights
    • Submitted from a mobile device

    Small area for breakfast

    Location Clean

    Stayed in July 2025

  • Reviewed: July 22, 2025

    9.0
    Clean, modern, spacious and close to center, good for families.
    • Leisure trip
    • Family with young children
    • Comfort Studio with Sofa
    • Stayed 1 night
    • Submitted from a mobile device

    The room was very spacious and modern. Bed was very comfortable and linings and towels clean and cozy. The bathroom is very spacious, very clean and renovated. Its some 15 minutes walk from the center and the area is walkable in the evening. It’s a good stay also for families.

    Stayed in July 2025

  • Reviewed: July 21, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Comfort Studio with Sofa
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel is in a great location, close to the city center, attractions and public transportation. Comfortable and quiet, neat and clean. Excellent breakfast selection

    Stayed in July 2025

  • Reviewed: July 20, 2025

    8.0
    Management compensated us for the inconvenience
    • Leisure trip
    • Couple
    • Comfort Studio with Sofa
    • Stayed 2 nights
    • Submitted from a mobile device

    The “light continental breakfast” was pretty bad, car got broken into which wasn’t their fault

    Location, nice staff

    Stayed in June 2025

  • Reviewed: July 7, 2025

    9.0
    Wonderful
    • Family with young children
    • Comfort Studio with Sofa
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    The location is very excellent, close to everything, the hotel is very good, the reception staff is friendly.

    Stayed in July 2025

  • Reviewed: July 5, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Comfort Studio with Sofa
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    The Location. Just a few steps from the Zeil pedestrian street and some nice restaurants. The staff at the reception and at breakfast was very friendly and helpful. The room was spacious and clean.

    Stayed in July 2025

  • Reviewed: June 30, 2025

    9.0
    Overall, a comfortable and convenient stay with clean rooms, good location, and helpful amenities.
    • Leisure trip
    • Group
    • Superior Studio with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast is average.

    Very close to the city center. The rooms are spacious, clean, and comfortable, with cozy beds. There is a parking garage available, and guests can receive a discount at the reception. Drinking water is available throughout the day.

    Stayed in June 2025

  • Reviewed: June 20, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Studio with City View
    • Stayed 4 nights
    • Submitted from a mobile device

    We were disappointed by the cleaning noise at night from the eating area between 10:00 - 11:30 PM. After two nights of trying to figure out where the noise was coming from, it became clear that it was the cleaning staff (vacuuming and moving chairs around). The late-night disruptions made it difficult to sleep and fully enjoy our stay. And it was overpriced!

    Great location with plenty of restaurants nearby. The staff was friendly and welcoming, and the breakfast was good. Overall, a pleasant and convenient stay!

    Stayed in June 2025

  • Reviewed: June 19, 2025

    9.0
    Wonderful
    • Business trip
    • Group
    • Comfort Studio with Sofa
    • Stayed 5 nights

    Very nice service, breakfast was great

    Stayed in May 2025

  • Reviewed: June 16, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Comfort Studio with Sofa
    • Stayed 1 night
    • Submitted from a mobile device

    The kitchen was not working during our stay. We called helpdesk and they sent the housekeeper to check but he did not know how it works either. We ended up with the food already prepared but could not be cooked. The phone in the room was without cable so could not use.

    The location is perfect. Right in the center of the city. Parking is convenient with big entrance. Rooms is big with good sound isolation.

    Stayed in June 2025

  • Reviewed: June 5, 2025

    7.0
    Room was a good size and good location
    • Leisure trip
    • Couple
    • Comfort Studio with Sofa
    • Stayed 3 nights
    • Submitted from a mobile device

    There was no prior advice that a late check in required going to the Moxy hotel. At the time of night we checked in the area was not that safe to be walking around trying to find the Moxy. We stayed in room 3006 and each time another room Closed their door our door would rattle. It wasn’t a big deal but the first few times we thought someone was trying to come in our room.

    Well located

    Stayed in June 2025

  • Reviewed: June 1, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Comfort Studio with Sofa
    • Stayed 1 night
    • Submitted from a mobile device

    breakfast could of been better

    loved everything

    Stayed in June 2025

Showing 1 - 25

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