It dosen't have free parking, and there isn't enough parking places inside the garage.

The public transport station wasn't far away. The brekfast was good.

Stayed in August 2025

We were very satisfied with this accommodation. Everyone at the hotel was extremely helpful and friendly. We’d like to thank all of them again for their support throughout our stay. There’s a U-Bahn station (Berliner Tor) about 700 meters from the hotel, but we preferred to use the Normannenweg bus stop, which is only 300 meters away. Since we used the bus, transportation was not an issue, although service frequency does decrease on Sundays, so you should be mindful of that. The rooms were very clean, and we didn’t encounter any issues with cleanliness. We were already aware of what amenities were (and weren’t) provided in the room, so there were no surprises. The toilet in the room was separated by frosted glassthough we would’ve preferred a regular wall, it wasn’t a problem. They also left us complimentary water, which we appreciated. Breakfast was excellent. We were genuinely very, very happy with it. Coffee is available at the reception at all times, which is a nice bonus. Overall, this is definitely a hotel I’d stay at again when I return. Many thanks to everyone.

Stayed in August 2025

full carpark

clean breakfast

Stayed in August 2025

Location is not very convenient.

Small , cosy and clean room

Stayed in August 2025

A small refrigerator is required

quite clean and good location

Stayed in August 2025

There is not a lot of storage space in the room, if you need to use the bathroom during the night and you turn on the light the whole room gets lid up since there is only a glas wall between the bathroom and the bed and the bathroom light is very bright. Would be helpful to have a smaller light to not wake the other person.

Nice and very clean rooms, friendly and helpful staff. There is coffee available in the lobby, which I really liked.

Stayed in August 2025

Staff was frendly and nice. And hotel was near to city

Stayed in July 2025

The bartender was so nice guy and make our trip!

Stayed in August 2025

No fridge / minibar in the room. Not hotels problem but the on going renovations next to the Berliner Tor station made the path to the hotel a bit less accessible.

Easy access by train from airport and several connections to different areas of Hamburg. Clean room with pretty much all basic stuff that is needed fora a short stay. Bed was pretty comfy too

Stayed in August 2025

Check-in is pretty late (could not be done before 15:00), constructions at the nearby metro station (Berliner Tor) meaning lots of steps to be climbed with the luggage, not a proper bathroom door, just a glass door that could not be locked

Spatious room, very comfortable and large beds, luggage storage facilities

Stayed in July 2025

No kettle/tea/coffee in the room and no fridge- both of these things would be an improvement. There is a coffee machine in the hotel lobby where you can get a coffee to take away for free, but nothing beats your own kettle (and fridge).

Good breakfast, easy walk into the city center (or there is a train station (Berliner Tor) about a 5 min walk away if you prefer). Very easy to get to from Hamburg airport, as you take the S1 and get off at Berliner Tor. Lovely modern room and good value for money for a hotel in Hamburg. There is also a Kaufland supermarket about a 10 minute walk away from the hotel, which is very handy!

Stayed in July 2025

I wasn’t comfortable with the glass wall between the bathroom and sleeping area. Also the glass sliding door gave a sense of lack of privacy.

The staff were friendly and helpful, however when we asked if there were any restaurants within walking distance they said no. Google disagreed so we found a nice place. The breakfast buffet was great.

Stayed in July 2025

The glass bathroom means if sharing a room and you need the toilet in the night, turning the light on lights up the rest of the room too. Also an empty mini fridge would be helpful as water isn’t provided (only 1 carton pp on first day)

Clean, really friendly and helpful staff, basic but has everything you need.

Stayed in July 2025

There aren't enough services (coffee shops, restauratns) in the local areas, but it's only a couple of stops on the u-bahn to the center of the city which has much to offer.

It was clean and well looked after. The location is great, a 10-12 minute walk from Berliner Tor station which is served frequently by many of the metro services in the city.

Stayed in June 2025

- bathroom is ”open”, there is only glass door and there is poor soundproofing - room was moist

- good breakfast - good location

Stayed in June 2025

No amenities other than towels.

Very clean and spacious.

Stayed in June 2025

Not so good transport connections and some bug crawl on my arm when I was sleeping

It was clean, staff friendly. Good place if you want to be in a quiet area

Stayed in June 2025

Too far out of the way for sightseeing. Breakfast is too expensive.

Safe place

Stayed in June 2025

the area around the hotel is still a construction site and there isn't much in terms of restaurants reachable by foot. if you have luggage i would suggest a cab, because even from berliner tor you need to walk over a lot of roadwork and a busy highway to reach the hotel

friendly staff, breakfast was good, room was comfortable and clean

Stayed in May 2025

The toilet could use a proper door and not a sliding one for more privacy

Location, cleanliness of the room, good breakfast, super nice working staff, checkin and checkout time.

Stayed in May 2025

The thermostat did not seem to work so it was quiet stuffy

We liked how easy it was to get into the centre and it was quiet at night so easy to sleep.

Stayed in May 2025

The bar shut 2 early 😆

Everything even the bar prices were very good

Stayed in May 2025

Pillow was too soft.

Simple 3 star hotel. Most of tourist attractions were near the hotel.

Stayed in May 2025

The glass sliding door on the bathroom felt a bit of a weird choice. I think the smart functions on the TV were disabled, rendering them useless if you don't care about German TV. This area of Hamburg is pretty empty.

Clean, functional and big enough room with a comfortable bed and good wifi. Perfect for a couple of days stay. The hotel is close enough to the Berliner Tor station from where everything is accessible.

Stayed in May 2025