Dortmunder Strasse 55, 44575 Castrop-Rauxel, Germany
#4 of 18 hotels in Castrop-Rauxel
Guests' ChoiceBased on 148 hotel reviews
8.2Cleanliness
8.7
Comfort
8.6
Location
8.7
Facilities
8.2
Staff
8.7
Value for money
8.2
Free Wifi
7.7
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End of dialog contentReviewed: August 18, 2025
Bo
NetherlandsWhen we first entered our room, we unfortunately found the sheets to be dirty with noticeable hair and stains, and there was some trash on the floor. However, once we contacted reception, the staff responded immediately and resolved all of the issues quickly and efficiently, which we greatly appreciated.
The hotel was very easy to reach, with plenty of free parking available on the property itself. The interior was beautifully designed with a calm, peaceful atmosphere. The staff were extremely friendly and helpful; when we raised a concern, it was addressed immediately and handled in a professional manner. The room was stylish and comfortable, and the bathroom was modern and well-kept.
Stayed in August 2025
Reviewed: August 2, 2025
Benedetta
ItalyGreat hotel, very clean, friendly staff and very good breakfast! We have really enjoyed our stay!
Stayed in August 2025
Reviewed: June 3, 2025
Igor
NetherlandsAll bikes for rent were in maintenance, already for four weeks. Several staff were asked, but no one made an effort to provide information for alternatives or contact the maintance-guy to bring a few bikes. Wedding guests were loud deep into the night
Comfortable large room, great staff Lida and Sheik at a lovely breakfast
Stayed in June 2025
Reviewed: May 12, 2025
Stephen
United KingdomNothing
Very good room with excellent shower and comfortable beds. Dinner and breakfast were very good with a good variety. Staff very helpful
Stayed in May 2025
Reviewed: May 1, 2025
Muhsin
BulgariaYou don't have Internet in the room.
I like the view and garden.
Stayed in April 2025
Reviewed: March 28, 2025
Mark
South AfricaRestaurant has a nice but limited menu
Near a park with lots of paths to get some excercise. Has a fitness room with all the machines needed for a workout.
Stayed in March 2025
Reviewed: February 4, 2025
Hugo
LithuaniaThere is one extra bed in room taking a lot of the room space. I don't understand why the bed was there. I informed the receptionist.
Quiet location. Parking.
Stayed in February 2025
Reviewed: January 4, 2025
Ania
United KingdomMisleading information on Booking regarding bed size. The hotel staff have advised us that there are no double or king size beds in this hotel at all. The beds are comfortable, so it's not a criticism of the hotel.
We've stayed at this hotel several times now and it has always been a good experience. It's perfect for us as it's close to a motorway, has free parking, it's located by a lovely park (great if you are bringing a dog!) and staff are friendly and helpful. Breakfast is modest but fresh and tasty.
Stayed in January 2025
Reviewed: January 1, 2025
Mark
NetherlandsSauna was not working because renovations
Location and breakfast was excellent
Stayed in December 2024
Reviewed: November 23, 2024
Visvaldis
United KingdomThe breakfast finish time is too early. That's why I didn't have it.
it's a decent hotel.
Stayed in November 2024
Reviewed: September 15, 2024
Samuel
United KingdomCharges €15 for the dog
Pet friendly, with sizeable grounds for dog walking.
Stayed in September 2024
Reviewed: August 30, 2024
Line
NorwayLow maintanance outdoor in the rose garden. Have a great potensial. Beds too hard in my opinion. Probably the hardest bed I have ever slept in at a hotel.
Spacious outdoor area, nice rooms and modern. Nice breakfast.
Stayed in August 2024
Reviewed: August 20, 2024
Antti
FinlandNo fridge in room. No aircon in room, but there was fan in room. Hotel has sauna but it was closed because renovations during our stay.
Nice hotel in quiet and peaceful location. Plenty of free outdoors parking space adjacent to hotel, no problems with parking whatsoever, there was always free place for car. Highly recommended place to stay if travelling with car. Breakfast was very good and on weekend it was until 11 am which was nice. Room was clean and comfortable. Staff was friendly and helpful. Stayed 4 nights to meet friends living in nearby areas and this hotel was very good place to stay for that. Also good value for money, yet hotel did not feel cheap at all but quite good quality hotel.
Stayed in August 2024
Reviewed: July 27, 2024
Tomasz
PolandThis is another of my stays at this hotel. Everything excellent, as expected. Perfect cleanliness in room and bathroom, comfortable beds, peace and quiet all around, very good breakfast, delicious coffee.
Stayed in July 2024
Reviewed: July 23, 2024
Shelley
GermanyNo elevator. Long walk from car to hotel and then to room. No ventilation in bathroom and it is dated.
Location. Modern and stylish decor in living and public areas. Breakfast.
Stayed in July 2024
Reviewed: July 22, 2024
Nina
GermanyNothing
Very welcoming and comfortable interior, friendly staff, Family Like atmosphere, big parking with no charge
Stayed in July 2024
Reviewed: July 18, 2024
Mmagda00
United KingdomReception staff could be nicer and more welcoming.
Very clean rooms, lovely location next to a park, great for walks with the dog.
Stayed in July 2024
Reviewed: June 3, 2024
Mehter
TurkeyNo refrigerator in the room. I didn't have AC either, which can be a problem during summer days with the mosquitos.
The room was clean and big enough. Breakfast was fulfilling. And since the hotel is in the middle of a park, it was utterly silent.
Stayed in May 2024
Reviewed: May 21, 2024
Piotr
United KingdomNot exactly wheelchair friendly.
Stayed in April 2024
Reviewed: May 13, 2024
Bernarde
FranceThe parking, access and service for handicapped - the reserved parking spaces were taken by cars without a displayed permit, wheelchair access would have been difficult, but as I use crutches as well, I managed. The receptionist could apparently not be bothered despite seeing my mobility issues … To be fair I had not told them upfront that I have mobility issues.
Stayed in May 2024
Reviewed: April 30, 2024
René
NetherlandsThere is no coffee machine and little fridge in the room.
The green around the property and the size of the room. Dog friendly and very rich breakfast buffet.
Stayed in April 2024
Reviewed: April 22, 2024
Anders
NorwayBeautiful location and lovely breakfast
Stayed in March 2024
Reviewed: April 10, 2024
Ulrike
GermanyNice and clean room, very nice breakfast with friendly staff
Stayed in March 2024
Reviewed: January 6, 2024
Krzysztof
United KingdomWould be nice if there were double beds provided instead of two singles
Great location and surroundings
Stayed in January 2024
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