Unfortunately, as announced in their website, the airco didn’t work, which made sleeping difficult as there was a heatwave in the region during our stay.

Breakfast. Free parking.

Stayed in August 2025

no refrigerator in the room

breakfast was nice our little dog had his own bed and he was very pleased location was very good, city center only 10 min by bike save place to park and charge our e-bikes

Stayed in August 2025

It was very warm at night but it wasnt a big problem for us. I could have used a clothes iron in the room - this may have been available on request but I didnt check that.

Good sized room and bathroom with plenty of light looking out onto greenery. Comfortable and clean. Close to the ancient city of Trier - including Roman archaeology and museum which we visited (worth looking at multiple site ticket). Very friendly bar lady chatted with us and gave us information about local attractions. Very pleasant atmosphere in the reception area and availability of refillable water bottles and water a great idea. Easy to cycle from the hotel to the city or along the Mosel river on excellent cycle paths. Many options to eat or drink. Really enjoyed our stay here.

Stayed in July 2025

Additional services provided are kept at a minimum. Drinking water is provided at the reception which is a good thing, it worked out very well. On the other hand the room is not equipped with a kettle and heated water can't be provided by the hotel unless you buy tea. I found this very frustrating for a 4 * hotel. Even if it's not mandatory to provide a kettle, it is a clear feeling that everything is kept at minimum. We tried to turn on the AC, but the cold air was not functioning. We stayed with the window open and it was fine.

The accommodation is connected to the venue where I have attended a conference and this made the location perfect. We walked to the city center and to the vineyards close by. Parking is available and the location is very quiet. Rooms were very clean and daily cleaning was well done.

Stayed in June 2025

Our room(1/F) is directly above the restaurant terrace facing the front, breakfast chatting stopped us opening the doors! Minimum 15 minutes walk to reach the edge of old town center, not too ideal after your annual sales shopping with overloaded "cargos" ! Hotel parking sign is not at entrance as one drive in - only on the floor midway?! The "CAMEL STATION"(self help Water Dispenser) in the lobby provides lovely chilled natural/sparkling water. Chinese sign reads: No Hot Water"! (No hot tea/coffee, NO electric kettle in room, good we brought one!). But it failed to provide a added bucket for excessive water in your huge glass container/overflown jet hose which come furiously and takes time to STOP!!! First trial, I tried to clear a bit of water from mine, but immediately being told: - 1. Keep pressing(during) while you're bending your head trying to find the outlet, 2. You'd have cleared yours in the bar beforehand (overheard across with a stern long face!) They'd have pasted the Notice/Instructions boldly and clearly, English is very fine Madam!

Early check in to find a parking space, easy access to hotel from car park. Spacious room with seating area. Plenty of lightings for bedtime reading.

Stayed in July 2025

Expensive, no free parking, no refrigerator or coffee machine in the room

Good breakfast, easy access to public transportation, clean and nice rooms

Stayed in June 2025

It was pretty hot and the ACs weren't that great but I would go back there.

The staff were fantastic and were very helpful when I needed assistance when I wasn't feeling well. It was perfect for training at ERA.

Stayed in June 2025

Very nice. Good location

Stayed in May 2025

Parking slightly limited and not very spacious

Friendly staff, spacious room, comfortable beds, clean, great breakfast, parking on site

Stayed in June 2025

Only 4 bikes available. Limited parking spaces in the garage, which were not reservable. Best to arrive early and try to get a space. Narrow parking spaces. Didn't feel breakfast was worth the price - found it better to go to town and eat there.

Staff was very friendly and accommodating. Parking garage accessible by elevator from the hotel very practical. A few bikes were available for guests, free of charge. Otherwise, it was an easy 10-minute walk the historic city center.

Stayed in May 2025

Secure parking for our "old-timer" cars. Easy to walk into the main town so goo location. Easy to find. Thank you for speaking English!

Stayed in June 2025

Water temperature in the shower fluctuates, rooms do not have any tea/coffee making facilities contrary to the description on Booking.com and the hotel websites, pillows can be less stuffed

Very helpful staff, great location, clean and spacious rooms, good breakfast. We liked very much the initiative to provide free drinking water.

Stayed in May 2025

Nothing really. As expected in listing.

Free Bike usage. Very good for going round the local area and viewing the Roman sites. Also good for cycling along the Mosel. The hotel also offers refillable sparkling water bottle which was good.

Stayed in April 2025

Wi Fi was awful. Signal kept dropping. The shower was not really up to scratch. I didn't realise until my arrival that there was a13 euro per day car park charge.

Staff friendliness. Clean room.

Stayed in April 2025

Shower is uncomfortable to use, it doesn’t have a pool and sauna which would be nice to unwind after work.

Nice, clean, serious and solid, helpful staff.

Stayed in March 2025

Nice place! We had 1 night stay, no issues and problems. Polite and friendly. Close to the city center.

Stayed in March 2025

Hard to remember

Very nice, simple, modern hotel

Stayed in November 2024

Why is there a picture of Karl Marx on the wall of the room?Anyone who has lived a life of real socialism never wants to hear the name Marx again.I think the hotel should not have political agitation on the wall.

Stayed in November 2024

The only thing is that the pillows are way too soft, we had to ask for two extra pillows. The breakfast is a little bit too simple.

Good hotel, nice location, friendly staff. What i love most is that it is pet friendly!

Stayed in November 2024

Unregulated hot water shower temperature.

All very good.

Stayed in October 2024

The shower in the bath was old fashioned & could do with being updated.

We have stayed before. Pleasant 15 minutes walk from the town centre. Lovely breakfast. Dog friendly (Misha had a bed & bowls to welcome her). Clean & modern. Large bedroom, Lovely staff.

Stayed in October 2024

Simple hotel. No electric vehicles charging. No restaurant, only microwave food.

Rooms were clean and correct. Good breakfast

Stayed in June 2024

A nicer outside seating area would have been a bonus.

Facilities were great. On site bikes, bar area with pool and football table, darts. Breakfast was fantastic, great selection of foods of high quality.

Stayed in July 2024

As I’m paying to stay at the hotel, I shouldn’t have to pay for parking as well.

Warm welcome, excellent breakfast choice, a bar open in the evenings. Location is out of the city centre but easy to find.

Stayed in August 2024