Leonardo-da-Vinci-Allee 2, Bockenheim, 60486 Frankfurt, Germany
#106 of 241 hotels in Frankfurt
Guests' ChoiceBased on 318 hotel reviews
8.0Cleanliness
8.4
Comfort
8.4
Location
8.2
Facilities
8.2
Staff
8.6
Value for money
8.1
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 11, 2024
Tootsi
EstoniaRoom to hot
Stayed in April 2024
Reviewed: April 5, 2024
Tang
IrelandThe 3-in-1 combo shower gel, shampoo and conditioner could be improved if the hotel gave separate shower gel and shampoo conditioner. The lack of toiletries: toothbrush, toothpaste, shower cap, cotton buds, slippers and a very small plastic hairdryer. The lack of bathrobes wasn't a good idea especially when there's a sauna available.
For 68 euro per night (the rate of a 3 star hotel) the value returns of a hotel that is an exceptional 3 star hotel but not yet at the standards of a 4 star hotel.
Stayed in April 2024
Reviewed: March 31, 2024
Aleksandra
PortugalNight shift staff. There was one person serving reception area and he didn’t really care that we needed some help.
Clean
Stayed in March 2024
Reviewed: March 6, 2024
Anthony
United Kingdompillows and bed quilt
the pillows and quilt could do with a rethink
Stayed in February 2024
Reviewed: February 13, 2024
Victor
DenmarkMaybe the location is not the best, and the fitness room need a upgrade
Very clean, and Nice rooms, god service and really professional staff
Stayed in February 2024
Reviewed: January 17, 2024
Elizabeth
GermanyWe had requested a double bed, and got 2 single beds pushed together. This was uncomfortable. and not what we had wished for.
Stayed in January 2024
Reviewed: December 14, 2023
Krishnag
GermanyThe room was spacious, clean and comfortable. Close to public transport, Supermarket and a park.
Stayed in December 2023
Reviewed: December 8, 2023
Johan
BelgiumIndication from outside
Room was clean
Stayed in December 2023
Reviewed: December 4, 2023
Guillaume
FranceQuite pricey for this booking, probably related to fair attendance
very good breakfast
Stayed in November 2023
Reviewed: December 4, 2023
Sofia
AustraliaIf I had to say anything it was leaving the hotel.
Being greeted with hot chocolate and allowed to leave our luggage before check-in was brilliant. The room 601 was spacious and amazing. Would stay again in a heartbeat. Tram was right at the door that took you anywhere. Fantastic.
Stayed in December 2023
Reviewed: November 27, 2023
Michele
SpainThe light in the bathroom shines brightly into the bedroom during the night as half the wall is glass not solid.
Great staff & facilities, nice bar area, tram is very close. We arrived early and the hotel kept our bags & coffee was on offer.
Stayed in November 2023
Reviewed: November 23, 2023
Usama
PakistanBut the room temperature was not comfortable. The window was opened already, the bathroom was like an ice berg space.
I like the overall receptive environment with an inclusive ambience of lobby.
Stayed in November 2023
Reviewed: November 19, 2023
Joao
Portugalrestaurante was closed
room
Stayed in November 2023
Reviewed: November 16, 2023
Kingfield
HungaryWould be good to have better (softer) pillows.
The room was not the biggest I ever stayed in, but with practical furniture and even with safety deposit box. Breakfast was great with wide variety of food and a lot of place to sit. The location is not central, but public transport stations are just next to the hotel. If you arrive by car it is good to know that they have an underground garage. I would come back any time.
Stayed in November 2023
Reviewed: November 6, 2023
Rob
United KingdomWiFi poor in the room.
Good location and friendly helpful staff.
Stayed in November 2023
Reviewed: November 6, 2023
Kirsi
Czech RepublicExtra payment for "spa" and sauna which didn't include any pool or bath. Breakfast could have included more some sweet bakings. Capsule coffee machine in the room did not really work, I don't know where did the coffee capsules go but I didn't get any coffee, only warm water for tea.
City view from the sauna and gym. Sofa and desk at the room. Cleanliness. No noise from trams to the room. Generally well functioning and good quality in everything. Breakfast good basic breakfast.
Stayed in November 2023
Reviewed: October 29, 2023
Nazlie
South AfricaNothing
Staff were incredible
Stayed in October 2023
Reviewed: October 20, 2023
Helen
United KingdomBed was very very hard mattress!
Lovely stay
Stayed in October 2023
Reviewed: October 20, 2023
Girgin
GermanyParking 20€ 😲 😱
Environment
Stayed in October 2023
Reviewed: October 18, 2023
Lara
United KingdomLovely location and nice staff. I will gladly stay here again!
Stayed in October 2023
Reviewed: October 17, 2023
Dejan
SloveniaExtremely slow elevators, expensive garage.
Nice and comfortable rooms, great coffee machine,...
Stayed in October 2023
Reviewed: October 10, 2023
Yeghiazaryan
Germany1. The beds were very uncomfortable. They were very narrow, although I was alone in 2 bed room, still The mattress didn’t let me sleep. 2. Breakfast was very poor, very few options.
The rooms are cozy, everything is working.
Stayed in October 2023
Reviewed: September 27, 2023
Gavin
United KingdomAir con wasn't working and would have liked the sauna open in the morning at least up to 10am.
Quite area and cleanliness of the room.
Stayed in September 2023
Reviewed: September 26, 2023
Dominic
AustriaI had problems with the TV in room 301 - it automatically switched off every 3min. I dont know why,...
The Hotel-Bar is very cool, offers fantstic food and cold beer. The bartender was frendly. You can reach the Hotel very good per streetcar. There is a stop right in front of the hotel.
Stayed in September 2023
Lausanne, Switzerland
Willingen, Germany
Krakow, Poland
Bucharest, Romania
Rāmnagar, India
Orte, Italy
Palenque, Mexico
Jimbaran, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content