No view from our room

Everything but especially location, thermal pool and breakfast. Staff was very kind.

Stayed in July 2025

Nothing

Beautiful old property

Stayed in July 2025

As already stated

Breakfast OK but not up to the standards we have experienced in some top hotels.

Stayed in June 2025

all good

Downtown greasy location close to ernst haus

Stayed in May 2025

No shower cabin :(

Cleanliness and good smell :)

Stayed in May 2025

Nothing

Great service from the outset. From the lovely greeting and support from Nicolai to Justin and Pierre who were constant and consummate professionals at the front desk. Immaculate and beautiful hotel in a great location.

Stayed in April 2025

I was disappointed of the hot spring pool. I thought it would be warm water

The breakfast

Stayed in March 2025

They called me two days after I left accusing me of not paying full balance when I did pay. They sent me an email that evening blaming it on their computer system that I did indeed pay but this is a 5 star hotel accusing a client of not paying two days after they left without doing proper verification is crazy to me!! Nothing was done for me except an email saying they were incorrect when I already had receipts showing my balance was paid in full. Just blew my mind.

Location, beautiful hotel, gym doesn’t have treadmills fyi, great food in restaurants and excellent room service.

Stayed in February 2025

Unfortunately at times the service in the restaurant and bar could be slow. Main bar was a smoking bar with no bar for non- smokers, this was disappointing.

Very friendly and helpful staff. Hotel facilities were excellent and the hotel was in good location for accessing the town. Food was of a good quality both at breakfast and dinner.

Stayed in February 2025

Very little, breakfast was expensive for what was on offer.

Lovely traditional hotel. Nice leasure facilities. Massage was superb.

Stayed in January 2025

The need to pay for sauna

For such great place and service, the sauna should be included in the room cost...

Stayed in January 2025

Nothing

Everything good, Nice rooms, spa great, restaurant very good. The Smoking room/bar must be a one of a kind in Europe now days, very nice for the once that like to have a cigar!!!!!!!!

Stayed in January 2025

The piano player was just ok and he took way too many breaks for long periods of time. We’ve been numerous times and have had much better piano players in the past.

Great place and location, a hotel with amazing character! Staff were exceptional, breakfast is good, and we always enjoy the hotel bar!

Stayed in January 2025

Despite the grandness of the hotel, it's feeling a little dated. It feels like it was the height of elegance 40 years ago. No issues with the room, but I would say it was a little overpriced. Our view was of a nothing courtyard. The hotel bar allows smoking and was not so great to be in. We arrived with a car and it's not entirely obvious where to pull-in for valet or to unload luggage since the circle drive actually says taxis only. The staff was kind, but often seemed a bit annoyed to answer questions. The spa pool is nice, but basically just lukewarm and the sauna is an extra cost. The breakfast was good, but not quite worth the price tag.

The Nassauer Hof is certainly the grand hotel of Wiesbaden! It's location is hard to beat, especially for the Christmas Market which we were there to see. Very centrally located and a stunning building. The rooms were a great size and very comfortable. The spa pool was a nice inclusion to the stay as well. The bar was very lively in the evenings. I did not eat at the restaurant, but it does have a michelin star and the hotel breakfast was good (if not a bit expensive).

Stayed in December 2024

Lovely hotel and location. Pool was a nice addition.

Stayed in December 2024

The lady at the spa reception was SO rude and discriminating against me this morning . It is just a shame because all the other staff in the hotel were just lovely

We really had a great time! The restaurant is amazing, and the pool is just as fantastic. We couldn't quite find the sauna and the rest, but we still thoroughly enjoyed our stay.

Stayed in December 2024

Location

Stayed in November 2024

We arrived early for check in and the very nice staff got us into our rooms. That made all the difference for our stay in the city.

Stayed in October 2024

Seriously? You have to love everything about this place.

The thermal pool was awesome as were the staff. We are locals but stayed for my husband’s birthday. , not travelers. It was an outstanding celebration of his day,

Stayed in October 2024

Heartfelt thank you for the staff team of every department. They made the stay especially pleasant for us. we will be back.

Stayed in September 2024

Can be a bit old and tired in some areas

Location was wonderful, able to walk to the park and the square

Stayed in October 2024

Everything is great Hotels best location in town. Facilities above exceptional

Your staff was extremely helpful and experienced. Going out of their way to make sure that our stay was comfortable. The assistance of your front office after my illness was above anything. My recommendation for anyone that comes to Wiesbaden is your hotel. Hats up to you and your staff. Thank you for a wonderful stay

Stayed in October 2024

The dress of some of the other guests in the restaurant was extremely poor.

The Maitre in the Orangery Restaurant was excellent. He was kind, considerate and patient. He remembered my name and room number each time I went in. He ran an excellent restaurant. The food was good too.

Stayed in September 2024

Location and service

Stayed in September 2024