The check-in was the worst experience I’ve had at any hotel. The website doesn’t work properly if you’re using a Mac with Safari, and on mobile devices, it can’t handle cookie blocker banners. It seems nobody ever tested the Apple Pay option either. Due to the hotel switching to an app-based system, there is no reception, so if you run into issues, there’s no one on-site to help. We couldn’t open the door (thanks to the app!), but luckily we managed to reach the owner by phone. The hotel advertises EV charging, but the price per kWh is nowhere to be found — in the end, I was charged €1.33 per kWh, which is twice the cost of fast charging on the highway.

The hotel is clean, the breakfasts are decent, and we really appreciated the dog-friendly approach — from bowls in the room to special towels for dogs. The location is excellent, and parking was hassle-free.

Stayed in July 2025

The bathtub was a bit small :)

Very cozy hotel, friendly staff, excellent breakfast, comfy rooms, good location!

Stayed in April 2025

Great location in the centre of Ruhpolding and close to the train station. The Townhouse is a ‘self-service’ hotel with online check in and out and no manned reception or concierge. Breakfast is provided every morning.

Stayed in January 2025

Parking. No marking of the hotel spaces. We've received a fine as a result.

The hotel seems to be recently refurbished, quite stylishly. However, not every room was refurbished: we stayed in 2 and one was a lot better. Not clear about the parking, unfortunately. The marking of parking spaces belonging to the hotel is absent.

Stayed in August 2024

Nothing

i recently had the pleasure of staying at The Town house. Room was clean and had a pleasant comfort. Highlight of my stay was the nice breakfast in the morning and the good taste of the coffee.

Stayed in August 2024

small parking lot spesh for bigger cars, when it gets warm, AC would be useful

great location, in the center still no noise, delicious breakfast, lovely staff, clean room We came with dog and they provided bowl, blanket, towel and tidbit

Stayed in July 2024

Somewhat hard to find because of the name change

Styling and hygiene

Stayed in May 2024

- Dinner was not to our taste - Lack of human contact at check in and check out…

- The decoration of the hotel - Breakfast - Convenient parking - Friendly host - Spacious room

Stayed in August 2023

Had no tea/coffee in the rooms and no air conditioning

Stayed in August 2023

The lack of trust in human beings, and aggressive emails.

All was wonderful apart from receiving a threatening email before even waking up or leaving our room.

Stayed in July 2025

Stylish interior, great check-in experience, easy and uncomplicated. Breakfast great and versatile.

Stayed in June 2025

The rain!! Not the hotels fault.

Breakfast was ample and had many options. The house is right in the middle of the town.

Stayed in May 2024

The wintersports around Ruhpolding - as in many of the northern Alpine regions - have been adversely affected by climate change, so many hotels are being forced to adapt to an evolving market. The Townhouse (formerly Alpenhotel Wittelsbach) is one such example, apparently being transformed into a "boutique" hotel. So far they have got as far as changing the name, and lavishly redecorating the breakfast area with several impractically low tables which are impossible to eat from. None of the upper floors or rooms appear to have been done yet, other than an odd-shaped mirror and lack of wardrobe in ours. Our room seemed slightly careworn. There were no bungs to stop the door handles bashing into the walls. They had used the wrong type of grout between the shower floor tiles, so the water is steadily blasting it away making the tile edges uncomfortably sharp on feet. The "floating" toilet was sagging away from the wall (all "floating" toilets do this). The towel rail was loose, the towels themselves not replaced when left on the floor. We found the breakfasts to be average, but cleanliness was an issue. Our visit was marred by a number of guests children having hacking coughs, running loose, picking up plates and cuttlery. More than once I saw the waiting staff pick up the toddler and return them to their unconcerned parents - but I did not see the waiting staff wash their hands. The hotel also has a bizarre entry method, where one must use their own mobile to log into an app and navigate to a specific page and move a little slider on the screen in order to unlock doors. Very clever - but totally unnecessary? All it did was make us worried that if our phone battery died, we would be locked out. There was an impression that many patrons question this, but one member of staff was insistent about us using the app to the point of rudeness. "I don't see what is the problem!?" If this is the future, I'll pass.

The Townhouse is an easy walk from the railway station. The radiators worked well. A ticket for local travel was provided. That concludes the positives.

Stayed in December 2023

Refresh the drinks in the vending machine. I got the coke and it was expired.

Near to train station (Ski bus is near). Rooms are quiet. Staff is super friendly. Breakfast options were good. Fresh breads, eggs etc. Bonus: Really nice pizza place near by (Pizza and Co.).

Stayed in January 2024

A cosy, amazing and as my dad would describe, a fairy tale like house. Extremely clean, amazingly friendly staff and a great service. More than expected! A special thanks to the Eismann family! We are definitely coming back again.

Stayed in August 2023

nothing, it was perfect

I loved the ambiance, the original decor and facilities, but most of all the fantastic, helpful and caring staff that made sure all our needs were met despite the late arrival, late meal times etc.

Stayed in May 2023

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Stayed in May 2025

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Stayed in June 2025

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Stayed in June 2024

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Stayed in August 2023

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Stayed in December 2024

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Stayed in August 2024

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Stayed in August 2024

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Stayed in July 2024