Playa Dorada 538, 57000 San Felipe de Puerto Plata, Dominican Republic
#12 of 20 hotels in San Felipe de Puerto Plata
Guests' ChoiceBased on 299 hotel reviews
7.3Cleanliness
7.8
Comfort
7.8
Location
8.6
Facilities
7.4
Staff
8.5
Value for money
7.4
Free Wifi
8.7
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Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: August 4, 2025
Rodríguez
Dominican RepublicNot a lot of food options
Stayed in August 2025
Reviewed: June 8, 2025
Rita
United StatesRooms and food and drinks
Beach was great !
Stayed in June 2025
Reviewed: June 3, 2025
Mancebo
Dominican RepublicThe pool area closed too early, which was a bit disappointing. Extending the hours or hosting late-night pool parties could really enhance the experience. There could also be more activities offered throughout the day. I was also let down to find the Chinese restaurant closed during my stay. Additionally, some of the beverages at the buffet, like the lemonade, weren’t very enjoyable.
The rooms were clean and well-maintained, and the staff were exceptionally kind, attentive, and polite. The food was good could be better. Overall, a pleasant and comfortable stay.
Stayed in June 2025
Reviewed: June 1, 2025
Rawel
Dominican RepublicItalian Restaurant Service Was excellent
Stayed in June 2025
Reviewed: April 9, 2025
Melissa
United StatesThe alcohol is awful. Food is horrible.
Beautiful beaches, friendly staff.
Stayed in March 2025
Reviewed: January 29, 2025
Thelma
United StatesThe regular rooms are small, outdated, kind of a motel feeling. You only get the best rooms (villas) if you are a resort member. This resort wasn’t what we were expecting in DR. This was our first visit. This resort at this time of the year is perfect for elderly couples looking to relax. Property is very quiet, the lobby and bar played soft elevator music. If you are looking for a party ambient, this isn’t the place for you. (We were told to visit in November for a fiesta kind of stay) They do offer tours, offer different country meals, and have pool activities. Ps. We bought a membership to visit their other resorts.
The customer service is amazing, someone always willing to help.
Stayed in January 2025
Reviewed: November 7, 2024
Maritza
United StatesMy family room and my room the ACD was not working. They have to be moved to another room.
The food was good, I don't like the room. It look to simple and the sheet on the bed look to old. It was not white.
Stayed in October 2024
Reviewed: October 1, 2024
Marcos
Dominican RepublicMoist smell when you enter the room. Worn bedding. Some mold in the bathroom. Not much choice of food.
Views, locación. service, food. Valueí
Stayed in September 2024
Reviewed: October 1, 2024
Jomori
United StatesThe facilities were dated and need renovations
Stayed in September 2024
Reviewed: August 12, 2024
Anthony
United StatesOk
Ok
Stayed in July 2024
Reviewed: August 12, 2024
Epe
United StatesThe fact that they did not have WiFi Internet connection was a big surprise for me as this is a service that most resorts do, even hotels with less resources than them.
The price was right, location and the staff was super adorable and always trying to help
Stayed in August 2024
Reviewed: August 9, 2024
Cristina
United States Minor Outlying IslandsThe rooms need some update. The phone wasn’t working to call for room service. The tv wasn’t working, they had to change it. Some socket were not working and there were only Ty here working one for the tv, one for the mini fridge and one for one lamp. They had a coffee maker but there was no coffee or sugar. There’s no internet or wifi in any place of the hotel, you have to pay for that, something that almost all hotels offer for free. They mentioned they’ll be renovating the hotel but they should lower the price due to all the problems it has now.
The food, the restaurant’s staff. The place was clean. Nice swimming pools.
Stayed in August 2024
Reviewed: July 21, 2024
Josireiny
Dominican RepublicThe food 🫠🫠🫠 it was disgusting
Sombras de la piscina 😅 el staff excelente
Stayed in July 2024
Reviewed: July 8, 2024
Yanira
United StatesThe price for the quality of food and comfort I think was too much money.
The ambience was calm and safe.
Stayed in July 2024
Reviewed: July 8, 2024
Tad
United StatesThe management does not return messages or reply. for 3 months I wrote and texted with questions and I did not get any replies. I almost canceled the vacation because of it.
The facilities were great and extremely clean and well maintained. The staff was great and had a great sense of humor. The buffet was very good and had a wide selection and was goodquality
Stayed in June 2024
Reviewed: July 5, 2024
Pedro
Dominican RepublicNo wifi
Comida
Stayed in July 2024
Reviewed: June 12, 2024
Evelyn
United StatesOne of our rooms was a bit musty and humid and the AC control wasn’t working well. Liquor selection was sub par.
Beautiful location and friendly staff! Requests were met quickly and kindly. Above and beyond service.
Stayed in June 2024
Reviewed: May 11, 2024
Yara
United StatesThe food needs more variety
Stayed in May 2024
Reviewed: May 2, 2024
Mik
Dominican RepublicThe food could have been better
Great staff, really friendly, nice room, 3 pools, great.
Stayed in April 2024
Reviewed: March 30, 2024
Miguel
PortugalNo WiFi signal on the room! Overall good experience
Stayed in March 2024
Reviewed: March 12, 2024
Maribel
United StatesOnly having one room key. Each person should get a key.
Stayed in March 2024
Reviewed: March 7, 2024
Angela
United StatesRoom was large, but extremely sparse. Some noted activities were in poor repair. Wine and spirits were fairly low level.
Food and beach were nice.
Stayed in March 2024
Reviewed: March 4, 2024
Jean
United StatesThe food was not good. It was very dry, not flavorful and not a good variety. The steakhouse was also a disappointment It was also difficult to get our frig refilled with bottled water and get clean towels for the beach and our room.
I loved the beach and pool and the staff were very kind and professional.
Stayed in February 2024
Reviewed: October 24, 2023
Nate
United Statespictures were deceiving from what was posted on website. the bed was bad, staff was on and off friendly depending on if or if not you tipped. had to pay for wifi and kept having to reset every other day to get to work. buffet food was ok
location to beach they seemed to keep clean, location to city center and other attractions. all inclusive
Stayed in October 2023
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