Amazing location, spectacular views of the Red Sea. Staff was polite and helpful. Excellent dining choices. Buffet in the Lobby Restaurant was sumptuous. Sala Thai is a gem. Rooms are spacious and clean and have all modern amenities. Suggest adding a few USB ports in the room.

Stayed in April 2024

The bathrooms are not clean as I wished they were.

The location and the hospitality of the staffs. The breakfast menu has plenty of choices. And all the swimming pools and the beach.

Stayed in March 2024

Too much people offering services

ok

Stayed in April 2024

the food could be better.

The Regency club was very good, the staff there excellent

Stayed in March 2024

I had woderful holiday in the park regency. I want to specially thank to Mr. Ayman samy. I had problem with ATM at the hotel and he helped me a lot, calling to the bank and talk to the branch in the hotel. He has heartful sevice and I think Mr. Samy’s work represents the hotel.

Stayed in March 2024

Everyone was very welcoming, staff were kind. The beach was amazing, within a few meters you can see so many different types of fish. You don’t even have to snorkel but if you do, it’s very worth it.

Stayed in March 2024

The hotel wasn’t very clean, for me, it’s due to the need of renovation of the hotel, that makes the facilities not seem very clean.

The property was gorgeous.

Stayed in March 2024

Excellent room sizes Good location very convenient moving around

Stayed in February 2024

Leaving the hotel!

Room with sea view, waking up a stone's throw away from the beach! Great diving, great staff! Literally from Reception to Housekeeping everybody was friendly, always available, and helpful. Not to forget the children's playroom where staff is looking for children from starting from age 4. Kid's under the age of 4 need to be accompanied. However there is a heated children's pool so you can swim with your kids!

Stayed in January 2024

-No variety of food only one restaurant available and all others are paid even if u r on all inclusive making you get bored after your second dinner as food is almost similar each night and day. -Low employees hospitality for example: Towel center gets “out of towels” and employees even does not care if u r out of water and very cold they just say we requested some towels and i was actually shaking from cold. -Restaurant employee seemed very frustrated when we asked him to take us a photo noting that it was not any type of rush hours. -concierge kept us in golf cart while checking in for about 10 mins as he was talking on phone. -Most of the workers seems not happy with what they do no smiles no extra miles for hospitality except for Souad from the restaurant, Ayman from reception and the guard on the marina hope were pleasant and supportive.

Nice location and snorkeling beach Architecture was very good Food tastes good especially deserts

Stayed in December 2023

The food is so so. Many things taste the same. The best things to eat are the local dishes. Coffee is served in paper cups, and except for one machine, only instant coffee. The hotel also needs more staff.

The hotel itself is beautiful (former Hyatt Regency) albeit showing signs of wear and tear. The location on the Red Sea is stunning. The staff are friendly.

Stayed in December 2023

There were some expansion works happening as a few other building were being built and drilling started very early in the morning. I'd expect this would have been better managed to now cause any trouble to guests enjoying their holidays. Also some of the amenities like the water slide could do with better maintainance.

Great resort with everything you need. High quality rooms and facilities. The restaurant had a good variety of food which thankfully rotated by the day as you'd like to see in an all-inclusive resort.

Stayed in October 2023

Room was a good size but rather dated and needed some repairs/updating. Breakfast was ok (omelet cooked to order) but evening Canapés were pretty much the same everyday; maybe because it was low season and very few guests? Limited choice of restaurants on-site

Excellent snorkelling from the beach. Seafront room was very convenient for brach and Club Lounge. Large spacious resort and generally well maintained.

Stayed in November 2023

Everything was great.

Great value for money. Excellent breakfast and Thai restaurant 10/10

Stayed in November 2023

Since Covid the dining facilities are very limited. They need to re-open the Souk and get the Beach House Grill, and Cascades restaurant back up and running. It was a let down,and not good enough for the standard for the hotel. It was the only negative, but food is a big part of any holiday. It's the reason for a non excellent rating. This is known to the people there, and i understand it will be rectified next year.

Fantastic hotel made by the location and the brilliant staff. Our first trip here since 2010, when we came in its Hyatt branding 4 years consecutively. The club is well worth the additional fee, and we would not recommend all inclusive as there are too many restrictions. It is value for money anyway. Adam at the diving centre was the best coach, along with Tam, and Mahmoud, Belal, Ahmed, Joerge, and all the other team members were very friendly, welcoming and made us feel at home.

Stayed in October 2023

Some of the days , there was worker in ground noisy.

Good vibes,all facilities are near Staff very kind , clean food and restaurant.

Stayed in October 2023

The main man in reception ugly in communication with people and can't deal with Arab people at all. not because languish but because attitude.

Beach is not much because small & not sandy. Room very good Breakfast very good

Stayed in September 2023

Nothing

Everything

Stayed in September 2023

Bathroom isn’t clean. There were more shuttle bus to the city center and Soho square but it’s less.

Private beach is amazing!!! You can see many beautiful fish by the beach and the pier.

Stayed in October 2023

The need more lights in garden it’s too darkness in night and the need to do more activities because there’s area not used in the resort and restaurants not good enough for the resorts

I like the atmosphere and vibe for resorts for family gatherings beautiful .the diving center amazing and the employees very built and helpful and funny

Stayed in September 2023

The quality and variety of the food in the club lounge in the evening could have been better

In the Regency Club beach excellent service from Mohamed, Ibrahim and Bahaa. Also very good service in the pool and the lounge

Stayed in August 2023

My wife is diabetic we needed a cold fridge or at least one that worked. I asked four times for a fridge and never received a working one. The buffet food was the same everyday. Please refrain from the all inclusive package as you could by food for the same price eating out every night.

Isolated from the main roads. The pools were kept clean. The restaurants on site were spectacular.

Stayed in August 2023

Tip: don’t offer upgrades if they are not appropriate to the amount paid by the guests. A guy wanted to give us a suite adding an extra mattress to the living room but we paid for a single room and a double room. You cannot offer a double room instead of 2 separate room at the same price even if it’s suite and it’s better one. You should have offered 2 suites or nothing at all and stick to the reservation.

Staff at the reception is great. I don’t remember the name of the guy that checked us out but he was very kind. The beach and the pool are AMAZING.

Stayed in August 2023

Water activities the pricing of photo is theft, be aware. Set in advance. Room accesories some did not work, like ventilation

Great hotel, one of best designs in sharim. good service, took breakfast only to visit city to have dinner.

Stayed in August 2023