Management are not yet ready. We had an issue on the day of arrival with our transfer from the airport and they did not know to handle it properly. Not offered an explanation or a compensation

The building, the rooms, the breakfast, the private beach

Stayed in May 2024

Every spot is beautiful! It’s a hotel to rest and the views from the rooms are awesome!

Stayed in April 2024

We wanted a place to completely unwind and this was perfect. Would go again. Everything was very calm and tasteful, to a high standard. Falling asleep to the sounds of the waves each evening. Exceptional breakfast, looking out onto the red sea. Kayaking on crystal blue water. There are many more sunbeds and cabanas than hotel rooms so there was always plenty of choice for shade or sun, beach or pools. The resources of 2 pools and kids pool and beach for 80 rooms was an excellent ratio, it never felt too crowded and we always had plenty of choice. Our room was better than the photos. Very comfortable beds and beach sunloungers. All staff were extremely friendly, helpful and unintrusive. We used the spa for massages and took classes with the gym instructor ( Yoga and bodypump). All were fantastic. High quality cusine. Highly recommend. El Gouna also has lovely restaurants around the marina and downtown, both of which are a few minutes away in a touktouk. The lagoon is very safe, you can touch the ground and walk 300m out into the sea. We had two days of 35km/h wind which was breezy, could make you want a tshirt in the shade, but not a problem for us. And 3-4days of 18km wind which was a perfect amount to keep cool in the 30-35 degree heat. Thank you to all at the chedi for a really lovely holiday.

Stayed in April 2024

Breakfast was very poor quality compared to last time i visited.

Location, cleanliness, staff, view

Stayed in April 2024

The company they deal with for boat rental isn’t at all up to the standard. We rented a boat for the day, it didn’t look like the pictures, it was a really less than average, old and rusty.

Great location , big comfortable rooms, great spa.

Stayed in April 2024

The hotel is excellent. Special thanks to Karim at the restaurant, Marina at the beach bar and all the guards at the beach for making our stay perfect and top service!

Stayed in April 2024

Beautifully presented; clean and well maintained. Fantastic staff. Great spa treatments. Perfect for relaxing by the pool all day. Delicious choice of food at the three restaurants. Super comfy beds. Very safe with excellent security.

Stayed in March 2024

The food at the beach club was average but in the main restaurants was really great

Everything was perfect! The stuff was super friendly and was always asking for feedback if we liked breakfast/dinner, etc. The Chedi mobile app was also great, it was possible to chat with reception any time and to book free activities which hotel was offering every day (boat trip, cooking class, etc)

Stayed in March 2024

Only there for one week!

Having never been to Egypt before this was the perfect hotel for a getaway break in the sun. The Chedi is a place that will never be forgotten and we will be returning soon. What makes this place special is the attention to detail of the friendly staff. They cannot do enough for you to make your stay unforgettable.

Stayed in March 2024

Breakfast was not the best

Style of the place and cleanliness

Stayed in March 2024

Nothing. Perfect.

Just excellent in every way. Can’t recommend it highly enough.

Stayed in March 2024

There is a coffee/tea communal relaxation area lacking

It’s a well located property, with a compact layout & friendly staff

Stayed in February 2024

My only thought would be the board options. We had B&B last year and 1/2 board this year. Make sure when you dine you ask to view the full menu. At this time the 1/2 board is a little restricted in their options but I know they’re going to address this. The chiefs are absolutely so talented and experienced that you really want to experience the full menu’s…..

It’s was our 2nd stay at The Chedi and that’s because we had such a wonderful stay last year too. It’s pretty perfect. Everything from the staff, food & beverage, facilities and location. We will definitely return.

Stayed in January 2024

The beach was windy when we where there (the staff does bring you windbreakers next to the sunchairs) and the entrance to the water is a bit pebbly. Still fully enjoyed the beach and the privacy feeling.

Wonderful experience at the Chedi El Gouna. I knew very well The Chedi brand, and wanted to try out the new hotel at Red Sea. The check-in did not start great, as my request for 2 separate beds I made through Booking.com was not received at the hotel. Next morning, this was sorted promptly and we got a gorgeous beach front room with 2 beds. A huge shout out to the hotel staff. Wonderful throughout, cleaning team, restaurant staff, beach staff! The property is beautiful, in stylish brown and beige colors. Location is great, as you can easily and safely walk to El Gouna center, with a promenade full of restaurants, cafes, shops, supermarkets, pharmacy. All you want is there. We also had BBQ dinner at the Chedi and it was great.

Stayed in December 2023

restaurant prices are too high but there are lots of good restaurants just outside the hotel

Cosy hotel, very helpful staff, excellent location to discover El Gouna.

Stayed in December 2023

Strong herbal/fruity smell of the soap. No smart tv (almost no English channels)

Incredible experience, beautiful design and great attention to detail.

Stayed in December 2023

Few restaurants

Clean , the staff and beach

Stayed in December 2023

Nothing

All is perfect

Stayed in November 2023

Nothing. It was perfect.

Just perfect. We’ve been to the Chedi in Oman many times (because we love it) and this one in El Gouna is just as good. We’ve already booked to come back!

Stayed in November 2023

Small room

The pool

Stayed in November 2023

No bath tubs, shower only

Good location and small hotel not overcrouded Friendly staff. We liked the Japanese restaurant Good value for money

Stayed in November 2023

They need to remove the stones from the beach

Food and view

Stayed in September 2023

Fantastic staff, excellent room and size, breakfast buffet fantastic

Stayed in October 2023

The lights kept flicking on and off all day and night.

Cleanliness

Stayed in September 2023