Elevators were a squeeze. With luggage, needed 3 elevators for a family of five. However didn’t need to wait long for an elevator to arrive.

Although tired in places, accommodation was clean and adequate for our family

Stayed in April 2024

In the older buildings the bathrooms are old. The rooms do not heat well if it's cold. Do not pay for the breakfast. While being cheap itconsists if the most economic ingredients and you'll be disappointed by the quality.

Lots of pools and outdoor space.

Stayed in April 2024

Nothing.

The room was really nice, spacious and clean and the location is great. Staff were all really lovely and friendly. Way exceeding my expectations after reading some of the reviews!

Stayed in April 2024

Breakfast, the most horrible were the dishes that were supposed to be hot but were cold. Scumble eggs were non-edible and all the rest was barely edible. The Brad was hard and the coffee was instant. I would never recommend b&b there. Only staying overnight.

Nice staff and the room.

Stayed in April 2024

The rooms covered in ants the evening entertainment is outdoors near a lake despite having repellent on ended up with over 40 mosquito bites within an hour, the toilets closed most of the time, the evening entertainment wasn't the best and didn't start until 930pm Lucky lucky men walking round the pool all day every day gets quite annoying

Stayed in fedra 2 good for the slides quite a walk to reception and restaurants there was 2 restaurants food was just as you would expect for an all inclusive but always able to find something to eat The location is good there is a few bars just outside the hotel and places to eat . The stay was enjoyable overall , after reading the reviews I was a bit worried but its not like its made out to be at all, the rooms are clean the beds are comfortable fresh towels daily make sure you put the sign on the door for the housekeeper to come in

Stayed in April 2024

We stayed just 1 night. Our bed was not clean (the matress smelled a bit like urine in the middle part) at the start of our visit so we ended up sleeping in the sofa. We also could not find the remote for the TV.

The breakfast was a generous buffet, quite nice. When we told the staff about problems, they tried to fix it.

Stayed in April 2024

We liked everything about it,reception staff were polite and always helpful .

It was clean and well run ,loved the lighting in the rooms ,and we were provided with lots of towels and our appartment was cleaned well during our 7 night stay as required .The beds were very comfortable.

Stayed in April 2024

bed not the most comfortable, light switch and power socket were flimsy and broke easily

cheap accommodation for 5 with 24 hr reception and a supermarket on site

Stayed in April 2024

Wasn’t told there would be 3000 Portuguese students having a festival on the grounds, was very noisy a times at night , and smoking weed around the pools

Location was good Kids loved the water park Spacious rooms but loads of fluff under the beds which haven’t been swepted in a while

Stayed in April 2024

There is alot of mosquitos around the Freda blocks and splash park as there is a lake near by so can't be helped. But in our shower there was missing grout in the tiles where a mosquito had laid eggs and we kept getting wigglers (mosquito babies) appearing. We dealt with this cleaning the shower cracks every few hours. The bedroom sliding door was broken and didn't move. As we had a 2 year old with us, I was disappointed we got given a room with bunk beds as in the adverts there was no mention of bunk beds this became a hazard. We ask to have a different room but the only ones they offered where on the 7th or 8th floor where we would never be able to use the balcony as it is super high and the rails moved. The door to the room can be opened very easily by children even when you lock it. So my 2 year was always trying to escape .

Lots of pools to choose from. Although towards the end of October, they do shut some of them. Most the staff are really friendly. The food is ok, what you would expect for a 3* hotel buffet. There is always food and drink available somewhere. The children's entertainment is the same every night but my children enjoyed dancing after dinner most evenings.

Stayed in November 2023

The staff behind the bar at the fedora pool were very rude and unhelpful

The block we were in was lovely (fedra1) and the pools were great for kids

Stayed in October 2023

Food good but lacking a bit of variety. Downside is the size of the place, long walk to the restaurant and to get out of the complex.

Rooms are modern, clean and spacious. Location is good.

Stayed in September 2023

The staff was very attentive and helpful, especially at the reception. The breakfast was excellent, only the offer of fruit and vegetables could have been more varied. Although the area is not new, the room with a beautiful view of the lake had everything needed.

Stayed in October 2023

Take bug spray - the mosquitos from the many lakes are a bit of a nuisance. Bellevue could do with a bit of TLC in places; the complex is starting to age. This did not affect our enjoyment in any way though. The entertainment onsite was a bit loud sometimes. If you have children you'll probably be having late nights but it didn't affect us.

The breakfast offering was fantastic. It catered for all tastes and hot food was freshly cooked. It was very well organised, given the large numbers of guests catered for. The breakfast times also allowed for you to get an early start or have a bit of a lie in. The location was brilliant. In amongst all the restaurants for evening meals, a short walk to the beautiful beach and great for different transport options. We found it particularly useful to have moped and cycle hire onsite as it allowed us to see more and travel independantly.

Stayed in September 2023

very dirty in the area and rooms. I would like cleaner... and better rooms... I wish there was better animation for children and better concerts for adults

Stayed in October 2023

Loud, noisy. Smoking and drunk neighbors. Random accomodation that does not correspond to the reported location on booking map. The territory is huge. The accomodation is given randomly at the reception. Booking shows the location of reception. We got a building located 1 km from reception, meaning 30 min walk to the beach. The view was on aquapark. From 7 a.m. to 11 a.m. there was a loud cleaning of the aquapark area. We asked to move us in a quieter building and closer to the beach. It was quickly done. There we almost enjoyed our stay if not to mention laughing, smoking and drinking till 4 a.m. neighbors at the next to us balcony. It is definitely not the place for those who like calm and relaxing vacations.

Beautiful territory. Aquapark. Evening show. Friendly staff. Clean rooms.

Stayed in October 2023

We booked for 8 nights, and the room was cleaned once, and the second time was cleaned a few hours before we left. When we entered our room for the first time, it wasn't cleaned properly. The same issue was with the balcony. There are lots of tiny brown ants in an apartment and a balcony. The area around the swimming pool was cleaned twice a week. I understand the biggest mess came from people who stayed at a hotel as they did not have respect for the place and themselves because they were leaving all cups, food leftovers, plates, and rubbish after themselves.

Very good place for kids as they have lots of to do around the pools. Food was kinda ok on Indian and Chinese nights - samosas and spring rolls. Everything else was the same each day, especially if you are veggie. Hiking must. It will take max 2hrs but the view is amazing.l

Stayed in September 2023

Didn't like that you had to pay for WIFI and when you did evertime you left and came back into the complex you had to sign in all the time.

Liked that the club was central to everthing the beach the strip .

Stayed in September 2023

There is a bit of an absence of control and staff. That leads to late noisy nights. Anyway it is all right

The place is very beautiful, with small gardens, really good environment. Don't want to underestimate the view, it's just good positioned. Nearby we have a lake Eden Lago and also we can climb San Marti wherefrom we can see the hole area.Can return one day.

Stayed in September 2023

The whole complex feels worn down. Perhaps it's the result of the pandemic, but many buildings/interiors and the surrounding seemed not well maintained. This is a pity as otherwise it'd be a much better location to stay. Sometimes the pools were simply dirty by the afternoon.

The complex is a great set up overall. All the apartment houses are equipped with pools and there are common areas, we loved the whole set up. The beds were also comfortable, not too soft, good quality mattresses. Alcudia beach is also close and the sea beach near is awesome.

Stayed in September 2023

Noise

Price

Stayed in September 2023

See above. Also we were conned into paying extra for all inclusive where we were told we could eat in any restaurant. That was a lie. We could only eat in one restaurant. Also we could have drinks anywhere another lie. We paid for a safe which was broken. The guy came to repair it but said it was completely broken and he would come the next day to change it another on. But never arrived!! The tv did not have English again they said a technician would come to sort it out, however again no appearance. The lift constantly didn’t work, in fact every day. Which was difficult as our friend has had a hip replacement recently and she suffered going up the stairs. The theme nights in the one restaurant we could use were ridiculous. Consisted of the staff wearing aprons with the country flag on the front. That was it the food was the same.

The room was lovely but our friends room was filthy. Looked as if it hadn’t been cleaned properly for weeks.

Stayed in September 2023

Would not stay here again.few issue and no ans from staff.

Stayed in September 2023

The lift was broken, no chose for drinks.

Location is great.

Stayed in August 2023