5 Calle del Maestro Victoria, Madrid City Center, 28013 Madrid, Spain
#107 of 483 hotels in Madrid
Guests' ChoiceBased on 619 hotel reviews
8.8Cleanliness
9.0
Comfort
9.1
Location
9.7
Facilities
8.7
Staff
9.4
Value for money
8.5
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 28, 2024
Louise
CanadaNothing!
Very clean and comfortable room. The location is perfect. Located in Centro, close to everything, restaurants, shopping, etc. Highly recommend
Stayed in February 2024
Reviewed: February 20, 2024
Beatriz
PortugalThe location was terrific, everything was on point.
Stayed in January 2024
Reviewed: February 13, 2024
Anton
SwitzerlandSpacious room, everyday room has been cleaned, polite staff, not noisy even though we have been very central
Stayed in February 2024
Reviewed: February 11, 2024
Ailsa
United KingdomHaving requested a quiet room with large bed when booking, the staff were very accommodating!
Stayed in February 2024
Reviewed: February 9, 2024
Helaagnieszka
Polandlocation, hospitable staff
Stayed in February 2024
Reviewed: February 4, 2024
Britta
Germany- staff at the breakfast - diversity of breakfast (e.g. no fruits, no porridge) - no healthy option instead of sponge cake
- very friendly staff in the hotel - very clean - comfortable bed - nice terrace
Stayed in February 2024
Reviewed: February 4, 2024
Domenico
ItalyThe concept of the sugar free and light breakfast is interesting but too rigid with a fixed menu that cannot be changed. On the second day we only had 2 of the 4 courses provided (and the least expensive) and we were even made to pay for a second coffee.
Very central and perfect structure for visiting the city. Comfortable and large bed with an original design. Large and quiet room: in so much space, however, a real wardrobe and coat hangers are missing. Comfortable bathroom but without bidet.
Stayed in January 2024
Reviewed: January 29, 2024
Veronika
SlovakiaIt would be better if there was kettle in the room for making tea and more lights. Room was a bit dark. Twin beds were actually one big size bed.
The location is very good, close to all main attractions, shops, restaurants. Staff is very friendly and helpful. Facility is clean with nice modern design. Breakfast is overall good and very tasty, however I would prefer buffet instead of ordering specific items from breakfast menu.
Stayed in January 2024
Reviewed: January 27, 2024
Soraya
BelgiumThere was some music from the bershka during the day if you have a room on the second floor but it closes around 10 pm so after that it is quiet to sleep. There was some smell coming out of the toilet but when you closed the door it was gone. I think it just needed some cleaning product. Other than that the room was very clean every day.
The style of the hotel, perfect location and staff
Stayed in January 2024





Reviewed: January 24, 2024
Helen
GermanyFantastic location, great design and rather quiet (especially considering the central location)
Stayed in January 2024
Reviewed: January 22, 2024
Abrar
KuwaitThere was no iron board , and noise from the street was very load until 3 am could not sleep ☹️
Awesome hotel 👌🏻 Location is superb!!! 👍🏻👍🏻
Stayed in January 2024
Reviewed: January 20, 2024
Shaun
United KingdomHeating and hot water was not consistent
Location and value
Stayed in January 2024
Reviewed: January 12, 2024
Orsolya
HungaryThe breakfast, there was a menu to choose and I did not like the food I’ve got and staff at the breakfast was not kind at all, moreover they made me wait for too long
The location was great, the room was nice, clean and comfortable although the table was so small that I couldn’t really sit there wit my notebook
Stayed in January 2024
Reviewed: January 8, 2024
Anastasia
GeorgiaPrice is a little bit high compared to facilities and class of the hotel
It has an excellent location!
Stayed in January 2024
Reviewed: January 6, 2024
Waleed
Saudi ArabiaA bit expensive
Very small but nice .. easy to wherever you want to go
Stayed in January 2024
Reviewed: January 2, 2024
Sheba
SingaporeThe location is great, it’s only a 4 mins walk from Sol station and everything you need is just around you.
Stayed in December 2023
Reviewed: December 28, 2023
Elené
South AfricaGorgeous room, best location, we loved it! Staff was super friendly
Stayed in December 2023
Reviewed: December 28, 2023
Adriana
IrelandPerfect location, good value for money. I always book this hotel when travelling to Madrid
Stayed in October 2023
Reviewed: December 11, 2023
Darren
IrelandBreakfast a bit on the healthy side for me and a limited selection
Clean rooms friendly staff and a very central location
Stayed in November 2023
Reviewed: December 9, 2023
Sherry
United KingdomNothing major. Minor: An extra bin in the room would help (only one is the tiny one in bathroom), Breakfast location was very cold and the coffee sadly wasn't good. I would be back thought, great place!
Lovely little place, nice interior, friendly staff and very clean. Good lighting in the room, ambient and reading lights, good plug distribution and usb outlets. The room had good amenities, the shower is huge! The breakfast is provided by the neighbouring restaurant, which was great for me as a celiac who needs gluten free options.
Stayed in December 2023



Reviewed: December 6, 2023
Gabriela
NetherlandsLovely customer service & amazing rooms!
Stayed in December 2023
Reviewed: December 5, 2023
Vlad
RomaniaPoor cleanliness
Helpful and friendly staff Great location Comfy beds
Stayed in December 2023
Reviewed: December 3, 2023
Cameron-gonzalez
United StatesToo basic. Add to request an iron, but they did not have an ironing board. asked for an ice bucket with ice, received to glasses of ice. No drinks or snacks in mini bar...
Love that it was in the city center. Very close to everything!!❤️
Stayed in December 2023
Reviewed: December 1, 2023
Ramos
United StatesI just liked the property overall. I loved the location too!
Stayed in November 2023
Reviewed: November 27, 2023
Zehra
TurkeyThere was no Coffee or tea in room, also water’s teste wasnt good
Stayed in November 2023
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