Calle San Bernardo, 2, Madrid City Center, 28013 Madrid, Spain
#347 of 483 hotels in Madrid
Guests' ChoiceBased on 2011 hostel reviews
8.1Cleanliness
8.3
Comfort
8.2
Location
9.6
Facilities
8.1
Staff
8.7
Value for money
8.1
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: August 26, 2025
Gianmarco
Italylocation top, good terrace to chill and young international vibes
Stayed in August 2025
Reviewed: August 23, 2025
Umut
FranceThere’s no curtain on the bunkbeds it lacks privacy
Location
Stayed in August 2025
Reviewed: August 22, 2025
Santos
BrazilFees for late checkout could be a bit more reasonable. The ceiling in our room was a bit moldy and peeling off (sure it was not part of the rustic decor)
I'd like to highlight the superb service of 2 people of your staff: reception - Jesus / and the lady responsible for the breakfast area (don't remember her name but I know she's Romanian). Proactive people like these 2 really make a difference for us guests!
Stayed in July 2025
Reviewed: August 22, 2025
Chloe
GermanyNo style and not privacy curtains on beds
Location was great and aircon was awesome in the 42 degree heat
Stayed in August 2025
Reviewed: August 20, 2025
Jane
United KingdomNothing.
We really loved the roof top bar, the service ad the delicious food. Comfortable room which fitted our family of 4 with 2 teens well. Good bathroom. Quiet all hours.
Stayed in August 2025
Reviewed: August 15, 2025
Tatiana
ArgentinaThe sink to wash your hands was outside the bathroom itself, and the shower was very small and had a motion sensor light that sometimes turned off while you were showering.
Good location, right in the center, close to everything and the subway. Something to take notice of in Madrid.
Stayed in August 2025
Reviewed: August 14, 2025
Rodd
SpainNo shampoo or towels. Shower door didn't close properly.
Well organized. For 6 we had a private room for 8. Beds clean and great location. Nice terrace
Stayed in August 2025
Reviewed: August 10, 2025
Miguel
CanadaThere's an extra fee to lease bath towels.
Great location. Step out of reception and you're at the heart of the Gran Via. This was a one-night stay to get to a flight connection so we profited to visit the area. The building is huge, it could pass as a hotel, by size and name, but it is in fact a backpacker's hostel. Room was smaller than it appears on photos, so no mini fridge, but beds were comfortable. It's a good place for short stays.
Stayed in July 2025
Reviewed: August 7, 2025
Leoraju
IrelandSmell of old carpet in corridors Underground carpark VERY narrow for bigger cars
Location
Stayed in August 2025
Reviewed: August 5, 2025
Bryan
United Kingdomnot all facilities were functioning when there
great location, perfect spot for exploring the city
Stayed in July 2025
Reviewed: August 5, 2025
Rain92
Italyit wasnt particularly cool or anything.
Nice rooftop. Normal beds, showers could be better.
Stayed in July 2025
Reviewed: August 2, 2025
Adam
MoroccoNothing
The location was great, the staff were super nice and helpful especially jesus at the reception, the facilities were tidy
Stayed in July 2025
Reviewed: August 1, 2025
Larbi
United KingdomTowels extremely expensive . In the room there is a bathroom and shower. At night it is uncomfortable. The beds have no curtains and if someone turns on the light or uses the toilet it is uncomfortable. There is no shower gel
Location great , the place has a rooftop , great to . Staff friendly . Huge place
Stayed in August 2025
Reviewed: August 1, 2025
Letycia
BrazilThe rules about the silence time is not that clear for the guests. The people were using the room to interact, talking loud at 01:30, 2h. Making phone calls (super laud) and lives around that time? What? No respect from the guest. It could be more clear in the check in, some people need this. 😅
The location is amazing and the staff super friendly! The rooftop is cool.
Stayed in July 2025
Reviewed: July 31, 2025
Henrique
PortugalA pity the jacuzzi wasn't working and we had to bring our towels
Very friendly staff, great location, good wifi. Would stay here more often
Stayed in July 2025
Reviewed: July 28, 2025
Laila
South AfricaSHOWER, NONE OF THE SOAPS WERE FULL
AIRCON
Stayed in July 2025
Reviewed: July 25, 2025
Gaby
ColombiaThey would have more activities for solo Travelers, there is also no space for working, you can work in the restaurant but they put very loud music and there is people around talking so it is difficult if you work remote and have a meeting
Location is perfect, beds are very comfortable, everything is very clean and beautiful
Stayed in July 2025
Reviewed: July 23, 2025
Amanda
United StatesIt wasn’t the cleanest and the hotel room and bathroom was so small.
The location is was near everything.
Stayed in July 2025
Reviewed: July 23, 2025
Jacob
MexicoIn general I don’t like carpets , but was inly on corridors
Great location, Clean and affordable,
Stayed in July 2025
Reviewed: July 21, 2025
E
New Zealandnot the cleanest
location
Stayed in June 2025
Reviewed: July 20, 2025
Garzolini
United StatesTowels to be complementary; the sink and shelf/clothing rack were not cleaned frequently; for safety there should be a mat outside the shower ; the signage for exiting was confusing
Liked lockers, location
Stayed in July 2025
Reviewed: July 19, 2025
Maria
NorwayThe bed was noisy — I could hear every movement, which made it hard to sleep at times. Also, the walls seemed thin, so noise from neighboring rooms and hallways carried easily.
The location is excellent, right in the heart of the city with easy access to public transport, restaurants, and major sights. The staff were friendly and helpful, and the common areas had a lively, social vibe.
Stayed in July 2025
Reviewed: July 17, 2025
Rob
New ZealandHadnt stayed in a dorm room for many years so it was just the same - waiting for toilets/showers and a little noisy - noise cancelling ear buds are brilliant
Well it was a mixed dorm room with 8 people so its not the Ritz
Stayed in July 2025
Reviewed: July 13, 2025
Marianna
SpainThe air conditioning was noisy and couldn't be switched off. The only way is to open the window which automatically switches AC off however then you are left with street noises.
One of the best hostels I have stayed in where most things are thought through for the travellers.
Stayed in July 2025
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