The staff was great at check in, super welcoming but once we were checked in, they never greeted us or looked up again. We tried to say hello each time we entered the hotel but couldn't get their attention. Did not feel warm or welcoming at all.

Location was perfect. Close to the metro and walking distance to so many restaurants, shops and attractions. We stayed in the jr suite which was lovely with its own patio. The room is small but layed out well. The bar/sitting area of the hotel was great! Tons of seating, good vibe and great bartender.

Stayed in April 2024

The Hotel needs to change the Carpets. It is look very dirty.

Welcome amenity. Location. Hotel Overall. Friendly Staff.

Stayed in April 2024

Did not ate breakfast because I left early in d morning 4:00am

Stayed in April 2024

The WiFi connection

The calm in the city

Stayed in April 2024

The pool isn’t heated. The receptionist who was always on duty with Andrea during our stay always makes faces, this is a bad impression for the hotel.

The location is great, close to public transports. The room we got was amazing, thanks a lot. Comfortable beds, quiet, good view. Aircon is working. The receptionist, Andrea, is lovely, she communicates very well. Breakfast is not that excellent but still okay.

Stayed in April 2024

Breakfast was fab Hotel was done very current Great stay

Stayed in March 2024

Nada

In the centre of Barcelona in reach of many sites and transport to even more. Very caring and friendly staff. Beautiful entrance hall and lounge area including terrace at the back that is an oasis of clam compared with the streets outside. Rooms have real air conditioning (unlike many other hotels in the city) that you can control from your room rather than being locked into the whole hotel being on either a warming or cooling mode - some Barcelona hotels have the heating on in April when it’s 25 C outside! Our bedroom had a terrace with two chairs overlooking the inner courtyard and so was peaceful. Coffee machine and tea provided in the room. Great bathroom with two sinks and decent shower. Large comfortable bed. It’s not a massive room but with the terrace to escape on to it feels sufficiently spacious. Highly recommended hotel for a stay in Barcelona

Stayed in April 2024

Everything was perfect

Friendly staff, great location with very comfortable rooms. The bathroom was very spacious and modern too.

Stayed in April 2024

Nothing

Location was perfect, very central, just a couple of seconds to Plaça de Catalunya, very close to both metro and bus stations, just in the heart of shopping area and various cafes and restaurants. Breakfast was just perfect. 10 out of 10! Special thanks to the staff, both at reception and breakfast: Eka, Corrinne, Daymara and Catherine. But we should highlight Alicia, who was extremely supportive in all cases and did her best to make our stay unforgettable! In room-dining was very delicious with very nice staff.

Stayed in March 2024

I can't really find a fault with the hotel.

The location of the hotel is excellent, easy access to La Rambla and Gothic Quarter, but also with bus stops and metro just outside. The hotel staff were so friendly and very helpful with some excellent restaurant recommendations. Corinne was very helpful at breakfast. I liked that little details had been thought of such as blankets on the balcony chairs.

Stayed in March 2024

Everything was great. The location is perfect, right in the city center. Comfortable room and the staff was super nice and helpful.

Stayed in March 2024

Housekeeping not very friendly. Room double doorlock did not work. Toilet has a slow water leak in the base so we had to use a towel around it to keep floor dry. Also, ventilation in toilet was weak. Price of room is not for those travelling on a budget.

Location is superb, in main shopping area with plenty of good tapa restaurants next door. Airport bus station in a 5min walk (@5 Euro per pax) and 2 metro stations are also nearby, both within 5 min walking distance from hotel. Taxi from port is around 30Euros, to airport around 40 Euros. Situated in a beautiful building with thoughtful layout and modern classy design, an oasis in the city center with a small swimming pool in garden next to restaurant/bar and another small pool on roof top. Rooms are huge. Stayed at suite with jacuzzi in small private yard which is unique and cool. Breakfast is splendid and a must-have! Keep the Champagne flowing, cheers!

Stayed in March 2024

The beds were a little uncomfortable if you are a bit older, but the right stacking of pillows will help address this. We had some issues about halfway through with new hotel neighbors who were slamming doors to go back and forth between each others rooms, however the concierge was very helpful and kind and said they would gently ask them to reduce it if they could catch them before going out. There was some confusion about the cleaning-we had the "do not disturb" sign out the first couple of days, but then after that the room wasn't really cleaned unless we asked (but when it was, the cleaners did a super thorough job), which may have been a communication issue on our side, but just making that process clearer could be helpful.

My friend and I booked this H10 hotel for a 10-day stay in Barcelona after staying in the same chain in Venice last year and being impressed by it. We opted for the two twin bed room with a terrace overlooking the courtyard and the included breakfast (which was an amazing idea). The breakfast is fantastic-there's a limited cold buffet and warm savory and sweet menu, and the waiters were fantastic. We met Ekaterine on the first morning and saw her most mornings thereafter-she was so attentive and friendly, we felt so welcome, and could see others around us feeling the same! The concierge were extremely helpful in booking taxis, recommending restaurants, helping us with requests, and even left us a little complementary snack our last day there. We also ended up spending a fair amount of time at the hotel bar because of rain, which was very lovely-if you get the food, I recommend the local cuisine over international options, and the cocktails were amazing, as well as the comfort and atmosphere of the lounge.

Stayed in March 2024

Just two things, one pillow dirty y el agua que no bajaba del gorro de ducha

The facilities to talk with the staff. L’Organization, La position, thank you

Stayed in March 2024

We booked for the pool and sadly the pool was unheated. But that didn’t impact our stay at all! Everything else was still perfect :)

Perfect location and a really beautiful hotel. The bar and outdoor areas are really special, and the staff were great.

Stayed in March 2024

-

Centrally located Very kind receptionist (Alicia)

Stayed in February 2024

Location

Stayed in February 2024

A bit slow in the check in

Amazing location. Cleanliness. Kindness

Stayed in February 2024

The bed linen was hard to manage at night

The location is really good! You can catch the airport bus nearby and metro and other public transport is around. You can also find shops and restaurants next to the hotel

Stayed in February 2024

so central in location and so clean!

Stayed in February 2024

nothing

the Room was nice and spacious. breakfast was very good. Location was great

Stayed in February 2024

Nothing at all

Modern, welcoming, clean, great central location

Stayed in January 2024

Nice design, nice rooms, rituals toiletries, amazing location

Stayed in January 2024

The only issue was the soundproofing. We could hear everything happening in the hallway and nearby rooms.

The hotel was really good, it’s in a great spot, the rooms were clean, and the people working there were super nice.

Stayed in January 2024