nothing to mention here really. Location is quite remote and away from everything so if you want to do stuff outside the hotel you have to have a rental car.

everything! the place is fantastic from all points of view!

Stayed in August 2025

Nothing.

Perfection! Absolutely beautifully designed hotel - from the moment you enter the spacious stunning reception hall to the immaculate grounds/ various pool areas with luxurious sun loungers dotted on many levels & locations to the beautifully manicured gardens everything just perfect!

Stayed in June 2025

One of the best hotels I’ve ever stayed at. Everything was simply exceptional — from the attention to detail to the quality of service, nothing was left to chance. The rooms were impressively spacious, extremely comfortable, and equipped with high-quality amenities that made the stay even more enjoyable. The pools were absolutely stunning — just the perfect atmosphere: not crowded, but far from feeling empty. Exactly the peaceful, relaxing vibe I was hoping for. Overall, a top-tier experience that exceeded my expectations in every way. I woul definitely return.

Stayed in July 2025

Good breakfast . Location is beautiful.

Stayed in July 2025

Room was amazing, food pretty good and the location is incredible

Stayed in June 2025

N\A

Everything was simply amazing.

Stayed in June 2025

Small issue - there was no internet connection in the toilet :D

Everything :) huge bed, extremely nice room, bath, shower. Breakfast is amazing. Salazar restaurant experience was amazing too.

Stayed in June 2025

Air conditioning! Practically useless, does not make any difference to room temperature. It seems to be there just to tick a box.

Fantastic location and beautifully designed, both inside and out. The staff were exceptionally courteous and welcoming. While the hotel isn’t brand new, that didn’t bother us. Kinda added to the charm.

Stayed in June 2025

Everything))It’s. Fantastic luxury destination, a paradise in nature and comfort. Excellent for relaxation , golf and hiking

Stayed in May 2025

The swimming on the mountain was closed and some of the restaurant was closed when I stayed. That’s the only two reasons I booked the hotel. My room was full of pee smell.

The hotel is really pretty and there is free activities like yoga can join in.

Stayed in April 2025

Pool not warm No staff that could help with excursion Quite far from sea Room a bit dark No AC

Nice, large and empty Beautiful main area

Stayed in March 2025

evening buffet dinner. sides were cold and obviously been kept out too long on most nights

breakfast and spa

Stayed in March 2025

The bedroom was big but not very soundproofed (hopefully our neighbours were respectful). The spa is fully booked during the week-end, so you have to book it in advance.

The breakfast was truly exceptional (fresh products and atmosphere). Once a violinist came to play for breakfast. The staff were really attentive and professional.

Stayed in March 2025

The buffet dinner

The architecture & layout @ comfort.

Stayed in March 2025

Our golf view suite didn’t have much of a golf view.

The colonial style, the restaurants, the staff were all amazing.

Stayed in March 2025

Noisy as a result of the entertainment shows every evening in the lobby. Till 23.00 ! Music and shows, Max DB

Lokatie

Stayed in December 2024

The saunas in spa were not as expected

Great breakfast with many choices, spacious room. Many relaxing areas and great pool.

Stayed in February 2025

Wifi could be better.

Everything was perfect! Would definitely come back again!

Stayed in January 2025

Sometimes the service at lunch can be a little slow but not a problem on holiday. My main gripe is that our water wasn't replaced every day which meant we had to buy bottles from the supermarket. At this price point I would expect water in the room daily

A lovely adult-only hotel on the west side of tenerife which was beautifully clean and great for chilling out. My partner loved the golf course and it was easy for him to book rounds. We had a car drove to Garachico most evenings for dinner which was nice to mix it up The buffet breakfast was brilliant, with a pancake station, fresh fruit and eggs We also loved the tea and coffee station with fresh cakes near reception

Stayed in January 2025

We were disappointed that our request for a double bed could not be met.

All of the staff were incredibly friendly and helpful, and the quality of the food and ambience in the restaurant was exceptional. We really liked the layout of the balconies and facilities in the hotel which meant that there were lots of view points and opportunities to enjoy relaxing in a beautiful environment.

Stayed in January 2025

Because there are tile floors it can get noisy. First night we experienced a lot of noise from the people above or next to us. Luckily it was quiet the rest of the week.

Came to Tenerife for a week to celebrate my 40th birthday. We wanted to relax and so booked this place. It's a really lovely place. Very big but also quiet. There is a small spa (€ 25 for 90 min) and two big pools. When we were there in December, the water was a bit cold but still ok to swim. We also had dinner in the two restaurants and tried the buffet several times. Buffet is a bit of a hit or miss. Especially if you are vegetarian. You really need to have a car to get here. Staff were all very friendly.

Stayed in December 2024

Food is ok

Golf course, facilities

Stayed in January 2025

You can tell that some facilities in the room was a bit outdated (in bathroom mainly), but they are clean and in good conditions.

The service was outstanding. I was there during Christmas and the hotel was still staffed properly. The food was amazing with abundant choices. Even I was everyday at the buffet for almost a week, I never get bored by the diversity of the dishes. The location of the hotel can be good or bad, depending on your perspective. On one hand, it's really quiet but on the other hand, quite inconvenient to go around without a rental car. The drive from the Southern Airport to the hotel can be a bit challenging (curvy mountain roads, frequent up/downhills). You could take a detour with better road conditions but it will take 30min longer. I would definitely go again if I'm ever in Tenerife.

Stayed in December 2024

One drawback was the lack of a coffee machine; ordering coffee meant waiting for a waiter, and despite there being many, service was consistently slow. The spa area was relaxing, though the absence of a water pipe in the Turkish sauna made it feel less hygienic.

We had a pleasant stay at the Melia Hotel Hacienda del Conde in Buenavista, Tenerife. The breakfast was very good, though the dinner options were average. Our Cycling Junior Suite was spacious, but it felt quite dark, we recommend choosing a different room, as you can still access the bike storage area. Overall, the hotel has its charms.

Stayed in December 2024