A/c system was not very strong and only runs when you have the key in the room and the patio door locked which made the room hot and stuffy often. The drinks at the bar as part of the all inclusive were terrible. I understand they are served with a dispenser for convenience but the flavour was artificial and too sweet. Some of the choices made in regard to food and drink for the all inclusive option gave the impression that the hotel has quantity instead of quality in mind.

The location and proximity to the beach was ideal. Helpful staff, answers all our questions. Balcony was nice to relax on at the end of the day Nightly entertainment

Stayed in April 2024

Ok, the room which was meant to be a family room was a disabled room, really odd considering it was the furthest away from the lift, there is no air con, warm air blows into the room so we had to sleep with our window open and tiny balcony door open room 456, it wasn’t a very good stay at all considering myself and my partner was bit to death by mosquitoes. The balcony 🤯 what balcony, my mother and father in law stayed as well, they didn’t get any sleep due the music from the bars over the road, their room was adequate but small. The food was low quality, it was cooked well but everything was bland because a lot of it was out of a tin or a packet like the scrambled eggs etc.

The Hotel was in a very good location, the pool was nice, the lower pool was lovely and warm and the sun beds where comfortable and supportive, the hotel beds where comfortable.

Stayed in April 2024

Room right above stage hosting evening music. Spa facilities on check out not great very wet floor and too hot

Relaxing pool area

Stayed in April 2024

Air conditioning was very old, and weako

Good value for money, food was great, very relaxing stay, staff were very nice

Stayed in April 2024

We had family room and the balcony was soooooooo small - kind of only one person was able to be there at the time and never sun since they were so small - always shadow

Short distance to the beach :)

Stayed in April 2024

We had a double room, unfortunately the bed was a two bed's linked in order to have a look like a king size bed (not a very big issue).

The hotel is very well located, in front is playa de troya where you can enjoy and swim any time. Playa de la pinta it's in a walking distance 15-20 min (port Colon) very nice place and also Playa de Fanabe very nice. Room was clean and big enough, breakfast was good and variated. I will recomand you to visit also Los Christianos beach, only 10-12 min by car.

Stayed in March 2024

Noise from night clubs bars was too loud and went on all night

All was fine

Stayed in April 2024

food was ok sometimes cold. for me found it difficult to sleep as all of could hear till 4:30 every morning was music from veronica’s strip

pool was great and rooms were nice. foam in the pool was great fun though pool was freezing. staff were all nice and friendly.

Stayed in March 2024

You have to pay for water!!!!

Dinner

Stayed in February 2024

Lovely clean hotel. Brilliant location.

Stayed in March 2024

Nothing

Not too loud during the day. Great selection of food. Drinks reasonable price.

Stayed in March 2024

The room very basic standard economy one, could've been a bit more nicer.

Amazing location! Super friendly stuff! Clean areas, clean room!

Stayed in March 2024

Daily clean of rooms was not the best. Cups were not replenished, and side table was not cleaned. Arrived early and waited for room however did not get access until 3pm when we were told we would get room at 2pm as per stated.

Location Facilities were good

Stayed in March 2024

Noisy from bars/clubs nearby

Facilities very good

Stayed in March 2024

The balconies are on the small side and noise from the strip.

Good hotel standard buffet breakfast. Nice pool and bar area. Great choice of facilities. Attentive staff. In a lively location so can be noisy but was still an excellent hotel.

Stayed in March 2024

Horrible scrambled eggs (like jello) very poor service from staff in restaurant area - they are many but not attentive and some in a terrible mood :/

Great shower, great Lobby area, all very clean

Stayed in March 2024

The music from the nearby clubs was very loud until the middle of the night. There was also no toilet brush in the bathroom.

Location, close to the beach, great breakfast and dinner.

Stayed in March 2024

The food was poor for choice and the dining/restaurant area was more like a works canteen.

Most things

Stayed in March 2024

The food in the restaurant did not cater very well for vegetarians or people with allergies. There was a large sign at the entrance to the restaurant with signs in Spanish and not very help full. My son in law has a nut allergy and when he asked about it he was told everything had traces of nuts. We then ended up having to go out in the evening for meals. Each time i went for chips they were cold with the exception of 1 day.

diving trip

Stayed in March 2024

Had to ask cleaner to provide bathroom towels everyday. And to remove used ones even tho left on floor to be removed.

Reception always manned and helpful. Can rent towels for sunbed. just deposit, refund later. Food was good, buffet style. Close to bars with entertainment and V strip for later. Keep wits about you. Consider bringing old spare phone incase lose it. Many restaurants with views along beaches

Stayed in March 2024

The night staff in the reception was a little rude when I asked about WiFi connection.

Good location and nice food.

Stayed in March 2024

The floor in the room and the toilet was not clean. Aircondition did not work

The offer

Stayed in March 2024

Food was a bit repetitive

Room was nice & as expected, So sound overflow boom boom from the clubs up the road at night but not really that bad, However bring so earplugs just in case

Stayed in February 2024

The only issue I had was with the hair shampoo dispenser did not work

Very friendly reception staff. Great room layout (ours faced the pool and beach so we had sun all day) very clean facilities and excellent cleaning staff. All round an very enjoyable experience at Hotel Troya

Stayed in February 2024