rooms are very small and uncomfortable. There was a smell in the hotel.The dishes at dinner had a smell.We were in the special needs room however we did not ask for this.

location

Stayed in August 2025

Buffet is not good, more than that in the website dinner 20 euros and in the restaurant 24,

Location, staff, swimming pool very good, room,

Stayed in July 2025

Some of the Bali beds need some love and care.

Loved the Sky Bar pool area. Staff was amazing.

Stayed in July 2025

Nothing really

The proximity to the sea

Stayed in July 2025

The awful smell in the bar and reception area meant we did not socialise in the bar at night which was a pity.

Lovely breakfast. Lots of choice

Stayed in July 2025

Great facilities, the rooftop and ground floor pools were both spotless and never felt too busy. The staff were friendly and the location was great- right on the beach and within an easy walk of the bus stop for the bus into palma which ran every 7 minutes. Bars and restaurants were also nearby but it never felt too loud or busy.

Stayed in June 2025

A bit dirty in the room, also the check in was a bit long, probably new worker who didn’t know what to do

Great hotel, nice roof top pool and bar, great rooms.

Stayed in June 2025

Breakfast and location were great

Stayed in April 2025

N:A

Great hotel with beautiful & very comfortable layout with plenty of relaxing areas…… Great location to the beach & all amenities & short bus ride from Palma city👌🏽

Stayed in April 2025

Our room smelled of sewage on and off, staff not enough english to understand or care. There was a smell also in the bar, I suspect the hotel has a sewerage problem in general. I don't rate the room service, my sons sheets were wet and they just remade the bed wet. Told them about the smell and they started cleaning the toilet, i said no its under the floor not the toilet, he said oh and left. Never came back, no follow up. No coffee in the room, no milk creamers either.

The hotel is nice, 3 pools, indoor was very handy as too cold in April to use the other 2 pools. But the indoor pool area a bit grubby and not a wellness area. Fine for little kids. Food was fine but I've had much better in other hotels. Nice quiet hotel, beach across the road. If you have kids a resort hotel would be better. Bus really handy for Palma, Fan shopping centre 10 mins away. Outlet mall 20 mins in taxi (check they are open before you go).

Stayed in April 2025

The stay at the hotel was really enjoyable, the room was big and comfortable. Otherwise, we would have preferred the daily cleaning be more thorough, as the staff did not change our towels over a stay of 5 days and only made the bed each time they passed by.

Stayed in April 2025

We did not stay at the Hm gran Fiesta as they are doing works. We stayed at the Hm Ayron instead, however Hm gran Fiesta is less stars but the better hotel. The staff at Hm Fiesta are more welcoming and there is more to do.

Stayed in February 2025

Bathroom door wasn't working.. technician told he will repair next day..but nobody turned up..since I was a solo traveller..it didn't really bother me..

This is my 4th visit to this lovely hotel.. location is spot on..next to the beach..terrace outdoor pool and indoor heated pools are excellent..room was very clean.. especially the first floor sea facing rooms..also there was BRUT champagne complimentary in my room..

Stayed in November 2024

I had a room with a balcony that was all day in the shade.

I have liked the hotel facilities (especially the bike room), my room lay-out, breakfast buffet, dinner.

Stayed in November 2024

The coffee which was all from machines

Great location directly on the seafront of a lovely sandy beach. Nice modern contemporary hotel with excellent choice of food in the restaurant for all meals. Drinks also very reasonably priced.

Stayed in November 2024

When I asked where I could eat at 11pm at night the staff could have been a little more helpful with where to go and what would be open etc.

Breakfast was great. Loved the vibe of the place and the gardens. Bed and pillows were super comfortable

Stayed in November 2024

The view from the room was beautiful!

Stayed in October 2024

The food is good and the place is clean with kind staff.

Stayed in September 2024

We had to ask front desk if we want to use sauna.

Beach front and breakfast

Stayed in October 2024

Not much vegetarian options during breakfast.. couldn't find glasses during breakfast on both the mornings..

Location is perfect.. swimming pool at rooftop is amazing..also indoor heated pool was enjoyable..had an issue with the shower when I checked in.. rectified immediately and gave a complimentary champagne bottle as a token gesture..sea view room was very satisfactory..

Stayed in October 2024

Location is amazing

Stayed in October 2024

The wall is paper thin, you could hear every door shuts! I think the hotel should consider soften the door a bit because it’s way too loud and felt like every guest and staff slammed the door.

Convenient, beautiful hotel and friendly staff

Stayed in September 2024

You have to pay for certain sunbeds on the rooftop which doesn’t seem necessary if you’re already paying for the hotel. Deposit required for towels at the pool, these are not freely handed out and you can’t swap them everyday.

Very clean, staff so lovely and great facilities! Easy location and the sky bar area is such a great lounging spot.

Stayed in September 2024

It is a very busy hotel and consequently you have to queue everywhere : 3 lifts only (and very small for such a big hotel) But an extra panoramic one is bigger and less busy. Not enough coffee machines in the big breakfast area, not enough chairs around the swimming pool. Also for a hotel of this standard the bed linens should be of a better quality. Rooms are clean with a modern shower room and a terrace. Don’t expect luxury though.

I loved the location by the sea. The beach promenade is beautiful especially at sunset. Plenty of cafes and restaurants along the beach. Mini-supermarkets as well. Bus to Palma city opposite the hotel car park (very cheap: 2 Euros for a 25 minutes drive). Hotel has a comfortable elegant lobby with a terrace opposite a great and clean swim pool where cafe and food is served. Breakfast is great with quite a large variety of dishes. Fresh fruit every day. Room cleaning is very good as well.

Stayed in September 2024